메뉴 건너뛰기




Volumn 17, Issue 1, 2008, Pages 31-36

What is quality and how is it achieved? Practitioners' views versus quality models

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; CONTROLLED STUDY; HEALTH CARE QUALITY; HEALTH CARE SYSTEM; HOSPITAL DEPARTMENT; HUMAN; NURSE; PERCEPTION; PHYSICIAN; SEMI STRUCTURED INTERVIEW; SWITZERLAND; THEMATIC ANALYSIS;

EID: 39349093860     PISSN: 14753898     EISSN: None     Source Type: Journal    
DOI: 10.1136/qshc.2006.021311     Document Type: Article
Times cited : (40)

References (30)
  • 1
    • 0032430999 scopus 로고    scopus 로고
    • Organisational change: The key to quality improvement
    • Moss F, Garside P, Dawson S. Organisational change: the key to quality improvement. Qual Health Care 1998;7(Suppl):S1-2.
    • (1998) Qual Health Care , vol.7 , Issue.SUPPL.
    • Moss, F.1    Garside, P.2    Dawson, S.3
  • 2
    • 0034087769 scopus 로고    scopus 로고
    • Organisational culture and quality of health care
    • Davies HT, Nutley SM, Mannion B. Organisational culture and quality of health care. Qual Health Care 2000;9:111-19.
    • (2000) Qual Health Care , vol.9 , pp. 111-119
    • Davies, H.T.1    Nutley, S.M.2    Mannion, B.3
  • 3
    • 5444259833 scopus 로고    scopus 로고
    • Culture and quality: An anthropological perspective. Editorial
    • Hudelson P. Culture and quality: an anthropological perspective. Editorial. Int J Qual Health Care 2004;6:345-6.
    • (2004) Int J Qual Health Care , vol.6 , pp. 345-346
    • Hudelson, P.1
  • 4
    • 0037391908 scopus 로고    scopus 로고
    • Does organisational culture influence health care performance? A review of the evidence
    • Scott T, Mannion R, Marshall M, et al. Does organisational culture influence health care performance? A review of the evidence. J Health Serv Res Policy 2003;8:105-17.
    • (2003) J Health Serv Res Policy , vol.8 , pp. 105-117
    • Scott, T.1    Mannion, R.2    Marshall, M.3
  • 5
    • 0038621683 scopus 로고    scopus 로고
    • The quantitative measurement of organizational culture in health care: A review of the available instruments
    • Scott T, Mannion R, Davies H, et al. The quantitative measurement of organizational culture in health care: a review of the available instruments. Health Serv Res 2003;38:923-45.
    • (2003) Health Serv Res , vol.38 , pp. 923-945
    • Scott, T.1    Mannion, R.2    Davies, H.3
  • 6
    • 0029030189 scopus 로고
    • Rethinking how to measure organizational culture in the hospital setting. The Hospital Culture Scale
    • Klingle RS, Burgoon M, Afifi W, et al. Rethinking how to measure organizational culture in the hospital setting. The Hospital Culture Scale. Eval Health Prof 1995;18:166-86.
    • (1995) Eval Health Prof , vol.18 , pp. 166-186
    • Klingle, R.S.1    Burgoon, M.2    Afifi, W.3
  • 7
  • 8
    • 24044503342 scopus 로고    scopus 로고
    • Culture, organization, and management in intensive care: Construction and validation of a multidimensional questionnaire
    • Minvielle E, Dervaux B, Retbi, A, et al. Culture, organization, and management in intensive care: construction and validation of a multidimensional questionnaire. J Crit Care 2005;20:126-38.
    • (2005) J Crit Care , vol.20 , pp. 126-138
    • Minvielle, E.1    Dervaux, B.2    Retbi, A.3
  • 9
    • 0345907933 scopus 로고    scopus 로고
    • Evaluation of the culture of safety: Survey of clinicians and managers in an academic medical center
    • Pronovost PJ, Weast B, Holzmueller CG, et al. Evaluation of the culture of safety: survey of clinicians and managers in an academic medical center. Qual Saf Health Care 2003;12:405-10.
    • (2003) Qual Saf Health Care , vol.12 , pp. 405-410
    • Pronovost, P.J.1    Weast, B.2    Holzmueller, C.G.3
  • 10
    • 0036054775 scopus 로고    scopus 로고
    • A qualitative study of the cultural changes in primary care organisations needed to implement clinical governance
    • Marshall M, Sheaff R, Rogers A, et al. A qualitative study of the cultural changes in primary care organisations needed to implement clinical governance. Br J Gen Pract 2002;52:641-5.
    • (2002) Br J Gen Pract , vol.52 , pp. 641-645
    • Marshall, M.1    Sheaff, R.2    Rogers, A.3
  • 11
    • 0037385748 scopus 로고    scopus 로고
    • Implementing culture change in health care: Theory and practice
    • Scott T, Mannion R, Davies H, et al. Implementing culture change in health care: theory and practice. Int J Qual Health Care 2003;58:111-8.
    • (2003) Int J Qual Health Care , vol.58 , pp. 111-118
    • Scott, T.1    Mannion, R.2    Davies, H.3
  • 12
    • 0035990811 scopus 로고    scopus 로고
    • Qualitative research methods
    • Sofaer S. Qualitative research methods. Int J Qual Health Care 2002;14:329-36.
    • (2002) Int J Qual Health Care , vol.14 , pp. 329-336
    • Sofaer, S.1
  • 16
    • 0001783241 scopus 로고
    • Sampling in qualitative inquiry
    • Crabtree BF, Miller WL, eds, Newbury Park, CA: Sage Publications
    • Kuzel AJ. Sampling in qualitative inquiry. In: Crabtree BF, Miller WL, eds. Doing qualitative research. Newbury Park, CA: Sage Publications, 1992:31-44.
    • (1992) Doing qualitative research , pp. 31-44
    • Kuzel, A.J.1
  • 17
    • 0025973354 scopus 로고
    • A qualitative approach to primary care research: The long interview
    • Crabtree BF, Miller WL. A qualitative approach to primary care research: the long interview. Fam Med 1991;23:145-51.
    • (1991) Fam Med , vol.23 , pp. 145-151
    • Crabtree, B.F.1    Miller, W.L.2
  • 18
    • 84889956689 scopus 로고    scopus 로고
    • Quality in qualitative health research
    • Pope C, Mays N, eds, 2nd edn. London: BMJ Books
    • Mays N, Pope C. Quality in qualitative health research. In: Pope C, Mays N, eds. Qualitative research in health care, 2nd edn. London: BMJ Books, 2000:89-101.
    • (2000) Qualitative research in health care , pp. 89-101
    • Mays, N.1    Pope, C.2
  • 19
    • 33748863786 scopus 로고    scopus 로고
    • A conceptual framework for the OECD health care quality indicators project
    • in press
    • Arah OA, Westert GP, Hurst J, et al. A conceptual framework for the OECD health care quality indicators project. Int J Qual Health Care 2006 (in press).
    • (2006) Int J Qual Health Care
    • Arah, O.A.1    Westert, G.P.2    Hurst, J.3
  • 20
    • 28844462798 scopus 로고    scopus 로고
    • A performance assessment framework for hospitals: The WHO regional office for Europe PATH project
    • Veillard J, Champagne F, Klazinga N, et al. A performance assessment framework for hospitals: the WHO regional office for Europe PATH project. Int J Qual Health Care 2005;17:487-96.
    • (2005) Int J Qual Health Care , vol.17 , pp. 487-496
    • Veillard, J.1    Champagne, F.2    Klazinga, N.3
  • 21
    • 0003516469 scopus 로고
    • Exploration, quality assessment and monitoring
    • Ann Arbor, MI: Health Administration Press
    • Donabedian A. Exploration, quality assessment and monitoring, Vol. 1:The definition of quality and approaches to its assessment. Ann Arbor, MI: Health Administration Press, 1980.
    • (1980) The definition of quality and approaches to its assessment , vol.1
    • Donabedian, A.1
  • 22
    • 0004217479 scopus 로고    scopus 로고
    • Quality Management Principles, accessed 7 July 2006
    • International Organization for Standardization (ISO). Quality Management Principles. http://www.iso.org/iso/en/iso9000-14000/understand/qmp. html (accessed 7 July 2006) .
    • International Organization for Standardization (ISO)
  • 23
    • 14644403712 scopus 로고    scopus 로고
    • Beyond blame: Cultural barriers to medical incident reporting
    • Waring JJ. Beyond blame: cultural barriers to medical incident reporting. Soc Sci Med 2005;60:1927-35.
    • (2005) Soc Sci Med , vol.60 , pp. 1927-1935
    • Waring, J.J.1
  • 24
    • 0034207582 scopus 로고    scopus 로고
    • Through the eye of the beholder: Multiple perspectives on quality in women's health care
    • Stichler JF, Weiss ME. Through the eye of the beholder: multiple perspectives on quality in women's health care. Qual Manag Health Care 2000;8:1-13.
    • (2000) Qual Manag Health Care , vol.8 , pp. 1-13
    • Stichler, J.F.1    Weiss, M.E.2
  • 25
    • 0030338302 scopus 로고    scopus 로고
    • Quality matters: Junior doctors' perceptions
    • Newman K, Pyne T. Quality matters: junior doctors' perceptions. J Manag Med 1996;10:12-23.
    • (1996) J Manag Med , vol.10 , pp. 12-23
    • Newman, K.1    Pyne, T.2
  • 26
    • 0035236326 scopus 로고    scopus 로고
    • Perceptions of quality in the health sector and impact on the quality approach. [Perceptions de la qualité dans le secteur sanitaire et impact sur la démarche qualité]
    • Briand S, Bazin A, Gerbaud L. Perceptions of quality in the health sector and impact on the quality approach. [Perceptions de la qualité dans le secteur sanitaire et impact sur la démarche qualité]. Cah Socio Démo Méd 2001;41:29-46.
    • (2001) Cah Socio Démo Méd , vol.41 , pp. 29-46
    • Briand, S.1    Bazin, A.2    Gerbaud, L.3
  • 27
    • 2442613016 scopus 로고    scopus 로고
    • Cultural consensus analysis as a tool for clinic improvements
    • Smith CS, Morris M, Hill W, et al. Cultural consensus analysis as a tool for clinic improvements. J Gen Intern Med 2004;19:514-8.
    • (2004) J Gen Intern Med , vol.19 , pp. 514-518
    • Smith, C.S.1    Morris, M.2    Hill, W.3
  • 28
    • 0032913992 scopus 로고    scopus 로고
    • Planning, shared mental models, and coordinated performance: An empirical link is established
    • Stout RJ, Cannon-Bowers JA, Salas E, et al. Planning, shared mental models, and coordinated performance: an empirical link is established. Hum Factors 1999;41:61-71.
    • (1999) Hum Factors , vol.41 , pp. 61-71
    • Stout, R.J.1    Cannon-Bowers, J.A.2    Salas, E.3
  • 29
    • 0034164463 scopus 로고    scopus 로고
    • The influence of shared mental models on team process and performance
    • Mathieu JE, Heffner TS, Goodwin GF, et al. The influence of shared mental models on team process and performance. J Appl Psychol 2000;85:273-83.
    • (2000) J Appl Psychol , vol.85 , pp. 273-283
    • Mathieu, J.E.1    Heffner, T.S.2    Goodwin, G.F.3
  • 30
    • 20344367060 scopus 로고    scopus 로고
    • Not of one mind: Mental models of clinical practice guidelines in the Veterans Health Administration
    • Hysong SJ, Best RG, Pugh JA, et al. Not of one mind: mental models of clinical practice guidelines in the Veterans Health Administration. Health Serv Res 2005;40:829-47.
    • (2005) Health Serv Res , vol.40 , pp. 829-847
    • Hysong, S.J.1    Best, R.G.2    Pugh, J.A.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.