Culture and quality: An anthropological perspective

International Journal for Quality in Health Care

Volumn 16, Issue 5, 2004, Pages 345-346

  Hudelson, Patricia M ^a  

^a GENEVA UNIVERSITY HOSPITALS   (Switzerland)

Author keywords

[No Author keywords available]

Indexed keywords

CULTURAL ANTHROPOLOGY; EDITORIAL; HEALTH CARE QUALITY; HEALTH CARE SYSTEM; INFORMATION PROCESSING; MANAGED CARE; MEDICAL DECISION MAKING; MEDICAL RESEARCH; MENTAL HEALTH; NURSE; ORGANIZATION; OUTCOMES RESEARCH; PATIENT SATISFACTION; PERSONNEL MANAGEMENT; PHYSICIAN ATTITUDE; PRIORITY JOURNAL; QUALITATIVE RESEARCH; SOCIOLOGY;

ANTHROPOLOGY, CULTURAL; HUMANS; ORGANIZATIONAL CULTURE; QUALITATIVE RESEARCH; QUALITY ASSURANCE, HEALTH CARE; RESEARCH DESIGN;

EID: 5444259833     PISSN: 13534505     EISSN: None     Source Type: Journal    
DOI: 10.1093/intqhc/mzh076     Document Type: Editorial

References (13)

1. Davies HTO, Nutley SM, Mannion R. Organisational culture and quality of health care. Qual Health Care 2000; 9: 111-119.
2. Brown A. Organisational Culture. London: Pitman, 1995.
3. Scott T, Mannion R, Davies HTO, Marshall MN. Implementing culture change in health care: theory and practice. Int J Qual Health Care 2003; 58: 111-118.
4. Rondeau KV, Wagar TH. Hospital chief executive officer perceptions of organizational culture and performance. Hosp Top 1998; 76: 14-21.
5. Gifford BD, Yammuto RF, Goodman EA. The relationship between hospital unit culture and nurses' quality of work life. J Healthc Manag 2002; 47: 13-26.
6. Meterko M, Mohr DC, Young GJ. Teamwork culture and patient satisfaction in hospitals. Med Care 2004; 42: 492-498.
7. Scott T, Mannion R, Marshall M, Davies HJ. Does organisational culture influence health care performance? A review of the evidence. J Health Serv Res Policy 2003; 8: 105-117.
8. Kropp R. The Importance of Organizational Culture. Advanced management Services, Inc., USA: www.amsconsulting.com/ARTorgculture.htm
9. Atkinson P. Medical Talk, Medical Work. London: Sage Publications, 1995.
10. Ware NC, Lachicotte WS, Kirschner SR, Cortes DE, Good FBJ. Clinical experiences of managed mental health care: a rereading of the threat. Med Anthropol Q 2000; 14: 3-27.
11. Waring J. A qualitative study of the intra-hospital variations in incident reporting. Int J Qual Health Care 2004; 16: 347-352.
12. Weller S and Romney AK. Systematic Data Collection. Newbury Park, CA: Sage Publications, 1988.
13. Smith CS, Morris M, Hill W et al. Cultural consensus analysis as a tool for clinic improvements. J Gen Int Med 2004; 19: 514-518.