Transforming service to Canadians: The Service Canada model

International Review of Administrative Sciences

Volumn 73, Issue 4, 2007, Pages 557-568

  Flumian, Maryantonett ^a   Coe, Amanda ^b   Kernaghan, Kenneth ^c  

^a UNIVERSITY OF OTTAWA   (Canada)

^b Government of Canada   (Canada)

^c BROCK UNIVERSITY   (Canada)

Author keywords

Citizen centred service; Integrated service delivery; One stop shops; Public service reform; Service transformation; Single window service

Indexed keywords

CONFERENCE PROCEEDING; GOVERNANCE APPROACH; LEADERSHIP; PUBLIC SERVICE;

CANADA; NORTH AMERICA;

EID: 39049084420     PISSN: 00208523     EISSN: 14617226     Source Type: Journal    
DOI: 10.1177/0020852307083458     Document Type: Conference Paper

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