E-service delivery and new governance capacities: 'Service Canada' as a case study

International Journal of Services, Technology and Management

Volumn 7, Issue 3, 2006, Pages 253-271

  Roy, Jeffrey ^a,b  

^a DALHOUSIE UNIVERSITY   (Canada)

^b Organization for Economic Cooperation and Development's E Government Network   (Canada)

Author keywords

Accountability; Collaboration; Digital; Electronic; Governance; Government; Integration; Interoperability; Security; Service

Indexed keywords

COMPUTER SUPPORTED COOPERATIVE WORK; INTEGRATION; INTERNET; INTEROPERABILITY; ONLINE SYSTEMS; SECURITY OF DATA;

ACCOUNTABILITY; DIGITAL; GOVERNANCE; SERVICE;

ELECTRONIC COMMERCE;

EID: 33745822010     PISSN: 14606720     EISSN: 1741525X     Source Type: Journal    
DOI: 10.1504/IJSTM.2006.010050     Document Type: Article

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