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Volumn 9, Issue 4, 2007, Pages 236-246

FMCDM with fuzzy DEMATEL approach for customers' choice behavior model

Author keywords

Customer's market; Customers' Choice Behavior Model (CCBM); Fuzzy DEMATEL; Fuzzy Multiple Criteria Decision Making (FMCDM); Graph theory

Indexed keywords

CUSTOMER SATISFACTION; DECISION MAKING; MATHEMATICAL MODELS; PROBLEM SOLVING; STRATEGIC PLANNING;

EID: 38849174772     PISSN: 15622479     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article
Times cited : (147)

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* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.