-
1
-
-
13444271471
-
-
Kings Fund, London.
-
Appleby, J., Boyle, S., Delvin, N., Harley, M., Harrison, A., Locock, L. and Thorlby, R. (2004), Sustaining Reductions in Waiting Times: Identifying Successful Strategies, Kings Fund, London.
-
(2004)
Sustaining Reductions in Waiting Times: Identifying Successful Strategies
-
-
Appleby, J.1
Boyle, S.2
Delvin, N.3
Harley, M.4
Harrison, A.5
Locock, L.6
Thorlby, R.7
-
2
-
-
1542648590
-
Improvement, trust, and the healthcare workforce
-
Berwick, D.M. (2003), “Improvement, trust, and the healthcare workforce”, Quality Safety in Health Care, Vol. 12, suppl 1, pp. i2-i6.
-
(2003)
Quality Safety in Health Care
, vol.12
, pp. i2-i6
-
-
Berwick, D.M.1
-
3
-
-
38749142491
-
-
Cancer Service Improvement Partnership in association with the Department of Health, Leicester
-
Cancer Services Collaborative “Improvement Partnership” (2006), The Challenge of Implementing Sustainable Improvement in Cancer Services, Cancer Service Improvement Partnership in association with the Department of Health, Leicester, p. 9.
-
(2006)
The Challenge of Implementing Sustainable Improvement in Cancer Services
, pp. 9
-
-
-
4
-
-
84971429805
-
-
Massachusetts Institute of Technology, Cambridge, MA, Center for Advanced Engineering Study.
-
Deming, W.E. (1994), The New Economics, Massachusetts Institute of Technology, Cambridge, MA, Center for Advanced Engineering Study.
-
(1994)
The New Economics
-
-
Deming, W.E.1
-
5
-
-
1842860377
-
The NHS Plan a plan for investment, a plan for reform
-
available at: www.dh.gov.uk/en/Publicationsandstatistics/Publications/PublicationsPolicyAndGuidance/DH_4002960 (accessed 1 November 2007).
-
Department of Health (2000), “The NHS Plan a plan for investment, a plan for reform”, available at: www.dh.gov.uk/en/Publicationsandstatistics/Publications/PublicationsPolicyAndGuidance/DH_4002960 (accessed 1 November 2007).
-
(2000)
-
-
-
6
-
-
38749114238
-
Waiting times for cancer: progress, lessons learned and next steps
-
DOH Publications, London
-
Department of Health (2006), “Waiting times for cancer: progress, lessons learned and next steps”, DOH Publications, London, p. 22.
-
(2006)
, pp. 22
-
-
-
7
-
-
38749122772
-
Referral to treatment time measurement
-
available at: www.18weeks.nhs.uk (accessed 1 November 2007).
-
Department of Health (2007), “Referral to treatment time measurement”, available at: www.18weeks.nhs.uk (accessed 1 November 2007).
-
(2007)
-
-
-
8
-
-
0004034817
-
-
North River Press, Great Barrington, MA.
-
Goldratt, E. (1990), Theory of Constraints, North River Press, Great Barrington, MA.
-
(1990)
Theory of Constraints
-
-
Goldratt, E.1
-
9
-
-
0003766997
-
-
McGraw-Hill, New York, NY.
-
Juran, J. and Godfrey, A.B. (1999), Juran's Quality Handbook, 5th ed., McGraw-Hill, New York, NY.
-
(1999)
Juran's Quality Handbook, 5th ed.
-
-
Juran, J.1
Godfrey, A.B.2
-
10
-
-
0003743136
-
-
Jossey-Bass, San Francisco, CA.
-
Langley, G.J., Nolan, K.M., Nolan, T.W., Norman, C.L. and Provost, L.P. (1996), The Improvement Guide: A Practical Guide to Enhancing Organizational Performance, Jossey-Bass, San Francisco, CA.
-
(1996)
The Improvement Guide: A Practical Guide to Enhancing Organizational Performance
-
-
Langley, G.J.1
Nolan, K.M.2
Nolan, T.W.3
Norman, C.L.4
Provost, L.P.5
-
11
-
-
11244316247
-
Case study to demonstrate the principles in the paper ‘reducing waiting times in the NHS; is lack of capacity the problem?’
-
Lee, M. and Silvester, K. (2004), “Case study to demonstrate the principles in the paper ‘reducing waiting times in the NHS; is lack of capacity the problem?’”, Clinician in Management, Vol. 12 No. 3, pp. 105-11.
-
(2004)
Clinician in Management
, vol.12
, Issue.3
, pp. 105-111
-
-
Lee, M.1
Silvester, K.2
-
13
-
-
0035835465
-
Bristol, Shipman, and clinical governance: Shewhart's forgotten lessons
-
Mohammed, A.M., Cheng, K.K., Rouse, A. and Marshall, T. (2001), “Bristol, Shipman, and clinical governance: Shewhart's forgotten lessons”, The Lancet, Vol. 357, p. 466.
-
(2001)
The Lancet
, vol.357
, pp. 466
-
-
Mohammed, A.M.1
Cheng, K.K.2
Rouse, A.3
Marshall, T.4
-
14
-
-
4043182675
-
Using statistical process control to improve the quality of health care
-
Mohammed, M.A. (2004), “Using statistical process control to improve the quality of health care”, Quality and Safety in Health Care, Vol. 13, pp. 243-5.
-
(2004)
Quality and Safety in Health Care
, vol.13
, pp. 243-245
-
-
Mohammed, M.A.1
-
15
-
-
84986093534
-
NHS Education for Scotland: supporting numeracy – skills in the Scottish healthcare workforce
-
briefing paper, p.6, available at: www.nes.scot.nhs.uk/multi/documents/Numeracy_NES_Update.pdf.
-
NHS Education for Scotland (2006), “NHS Education for Scotland: supporting numeracy – skills in the Scottish healthcare workforce”, briefing paper, p.6, available at: www.nes.scot.nhs.uk/multi/documents/Numeracy_NES_Update.pdf.
-
(2006)
-
-
-
16
-
-
84986033428
-
No Delays Baseline Audit
-
unpublished data.
-
NHS Institute for Innovation and Improvement (2006), “No Delays Baseline Audit”, unpublished data.
-
(2006)
-
-
-
17
-
-
36749007446
-
No Delays Achiever
-
available at: www.institute.nhs.uk/NoDelaysAchiever.
-
NHS Institute for Innovation and Improvement (2007), “No Delays Achiever”, available at: www.institute.nhs.uk/NoDelaysAchiever.
-
(2007)
-
-
-
18
-
-
0035885159
-
The challenge of complexity in health care
-
Plsek, P. and Greenhalgh, T. (2001), “The challenge of complexity in health care”, BMJ, Vol. 323, pp. 625-8.
-
(2001)
BMJ
, vol.323
, pp. 625-628
-
-
Plsek, P.1
Greenhalgh, T.2
-
19
-
-
33748251147
-
Seven leadership leverage points for organization-level improvement in health care
-
IHI Innovation Series white paper, Institute for Healthcare Improvement, Cambridge, MA, available at: www.IHI.org.
-
Reinertsen, J.L., Pugh, M.D. and Bisognano, M. (2005), “Seven leadership leverage points for organization-level improvement in health care”, IHI Innovation Series white paper, Institute for Healthcare Improvement, Cambridge, MA, available at: www.IHI.org.
-
(2005)
-
-
Reinertsen, J.L.1
Pugh, M.D.2
Bisognano, M.3
-
21
-
-
5044232785
-
Explaining waiting times variations for elective surgery across Organisation for Economic Co-operation and Development (OECD) countries
-
OECD health working papers, available at: www.oecd.org/dataoecd/31/10/17256025.pdf.
-
Siciliani, L. and Hurst, J. (2003), “Explaining waiting times variations for elective surgery across Organisation for Economic Co-operation and Development (OECD) countries”, OECD health working papers, available at: www.oecd.org/dataoecd/31/10/17256025.pdf.
-
(2003)
-
-
Siciliani, L.1
Hurst, J.2
-
24
-
-
11244316247
-
Reducing waiting times in the NHS: is lack of capacity the problem?
-
Silvester, K., Lendon, R., Bevan, H., Steyn, R. and Walley, P. (2004), “Reducing waiting times in the NHS: is lack of capacity the problem?”, Clinician in Management, Vol. 12 No. 3, pp. 105-11.
-
(2004)
Clinician in Management
, vol.12
, Issue.3
, pp. 105-111
-
-
Silvester, K.1
Lendon, R.2
Bevan, H.3
Steyn, R.4
Walley, P.5
-
26
-
-
38749088274
-
Clinical systems improvement in NHS Hospital Trusts and their PCTs – a snapshot of current practice
-
research commissioned and published by the NHS Institute for Innovation and Improvement, Coventry, available at: www.institute.nhs.uk/building_capability/new_methods%2c_tools_and_approaches_./clinical_systems_improvement.html (Direct link: www.institute.nhs.uk/images/documents/institute_documents/PDF/CSI_Snapshot_Warwick_2006.pdf) (accessed 1 November 2007).
-
Walley, P., Rayment, J. and Cooke, M. (2006), “Clinical systems improvement in NHS Hospital Trusts and their PCTs – a snapshot of current practice”, research commissioned and published by the NHS Institute for Innovation and Improvement, Coventry, available at: www.institute.nhs.uk/building_capability/new_methods%2c_tools_and_approaches_./clinical_systems_improvement.html (Direct link: www.institute.nhs.uk/images/documents/institute_documents/PDF/CSI_Snapshot_Warwick_2006.pdf) (accessed 1 November 2007).
-
(2006)
-
-
Walley, P.1
Rayment, J.2
Cooke, M.3
|