Communicating with physicians: How agencies can be heard

Home Health Care Management and Practice

Volumn 20, Issue 2, 2008, Pages 161-168

  Markley, Jennifer ^a   Winbery, Stephen ^b  

^a Medicare Quality Improvement Organization for Texas   (United States)

^b QSource

Author keywords

Acute care hospitalization; Nurse physician communication; SBAR technique

Indexed keywords

EID: 38049183180     PISSN: 10848223     EISSN: None     Source Type: Journal    
DOI: 10.1177/1084822307306632     Document Type: Article

References (10)

1. Arford, P.H. (2005). Nurse-physician communication: An organizational accountability. Nursing Economics, 23(2), 72-77.
2. Bartholomew, K. (2005). Speak your truth: Proven strategies for effective nurse-physician communication. Marblehead, MA: HCPro, Inc.
3. Centers for Medicare & Medicaid Services. (2003). Home health compare. Retrieved April 2005, from www.medicare.gov/hhcompare
4. Essey, M. Quality Insights of Pennsylvania. (2006). The physician role in reducing avoidable hospitalizations. Retrieved Sept. 30, 2006 from http://www.medqic.org
5. Haig, K., Sutton, S., & Whittington, J. (2006). SBAR: A shared mental model for improving communication between clinicians. Joint Commission Journal on Quality and Patient Safety, 32(3), 167-175.
6. Institute for Healthcare Improvement. (2006). SBAR technique for communication: A situational briefing model. Retrieved March 20, 2007, from http://www.ihi.org/IHI/Topics/PatientSafety/SafetyGeneral/Tools/ SBARTechniqueforCommunicationASituationalBriefingModel.htm
7. Joint Commission. (2007). 2007 home care national patient safety goals. Retrieved February 23, 2007, from http://www.jointcommission.org/ Patient-Safety/NationalPatientSafetyGoals/07_ome_npsgs.htm
8. Knaus, W.A., Wagner, P.P., Zimmerman, J.E., & Draper, E.A. (1986). Variations in mortality and length of stay in intensive care units. Annals of International Medicine, 103, 410-418.
9. Leonard, M., Graham, S., & Bonacum, D. (2004). The human factor: The critical importance of effective teamwork and communication in providing safe care. Quality and Safe Health Care, 13(Suppl. 1), i85-i90.
10. Patterson, K., Grenny, J., McMillan, M., Switzler, A., & Covey, S.R. (2002). Crucial conversations: Tools for talking when stakes are high. New York: McGraw-Hill.