메뉴 건너뛰기




Volumn , Issue , 2005, Pages 239-247

Performance measurement and control in logistics service providing

Author keywords

Key Performance Indicators (KPI); Logistics Service Providers; Planning systems; System development

Indexed keywords

BUSINESS DYNAMICS; FUTURE GENERATIONS; GAIN INSIGHT; KEY PERFORMANCE INDICATORS; LITERATURE SURVEY; LOGISTICAL SERVICES; LOGISTICS SERVICE PROVIDER; LOGISTICS SERVICES; PERFORMANCE MEASUREMENTS; PERFORMANCE PARAMETERS; PLANNING PHASE; PLANNING PROCESS; PLANNING SYSTEMS; SOFTWARE SYSTEMS; SYSTEM DEVELOPMENT;

EID: 38049051528     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper
Times cited : (39)

References (34)
  • 1
    • 0002035694 scopus 로고    scopus 로고
    • Using the balanced scorecard to measure supply chain performance
    • Brewer, P. C. & Speh, T. W. (2000). Using the balanced scorecard to measure supply chain performance. Journal of Business Logistics 21(1):75-93.
    • (2000) Journal of Business Logistics , vol.21 , Issue.1 , pp. 75-93
    • Brewer, P.C.1    Speh, T.W.2
  • 2
    • 78649246569 scopus 로고    scopus 로고
    • A measure of logistics success
    • Bromley, P. (2001). A Measure of Logistics Success. Logistics Quarterly 7(3).
    • (2001) Logistics Quarterly , vol.7 , Issue.3
    • Bromley, P.1
  • 7
    • 0001275618 scopus 로고    scopus 로고
    • What is the right supply chain for your product?
    • March/April
    • Fisher, M. L. (1997). What is the Right Supply Chain for your Product? Harvard Business Review (March/April): 105-116.
    • (1997) Harvard Business Review , pp. 105-116
    • Fisher, M.L.1
  • 8
    • 33750560495 scopus 로고    scopus 로고
    • How highly does the freight transport industry value journey time reliability - and for what reasons?
    • Fowkes, A. S., P. E. Firmin, et al. (2004). How Highly Does the Freight Transport Industry Value Journey Time Reliability - and for What Reasons? International Journal of Logistics - Research and Applications 7(1): 33-43.
    • (2004) International Journal of Logistics - Research and Applications , vol.7 , Issue.1 , pp. 33-43
    • Fowkes, A.S.1    Firmin, P.E.2
  • 12
    • 0035461136 scopus 로고    scopus 로고
    • The superefficient company
    • Hammer, M. (2001). The superefficient company. Harvard Business Review 79(8): 82.
    • (2001) Harvard Business Review , vol.79 , Issue.8 , pp. 82
    • Hammer, M.1
  • 13
    • 2942625232 scopus 로고    scopus 로고
    • Coming up short on nonfinancial performance measurement
    • Ittner, C. D., & Larcker, D. F. (2003) Coming Up Short on Nonfinancial Performance Measurement. Harvard Business Review, 81(11): 88-96.
    • (2003) Harvard Business Review , vol.81 , Issue.11 , pp. 88-96
    • Ittner, C.D.1    Larcker, D.F.2
  • 14
    • 0026494564 scopus 로고
    • The balanced scorecard- Measures that drive performance
    • Kaplan, R. S., & Norton, D. P. (1992). The Balanced Scorecard - Measures that Drive Performance. Harvard Business Review 75(2): 70-79.
    • (1992) Harvard Business Review , vol.75 , Issue.2 , pp. 70-79
    • Kaplan, R.S.1    Norton, D.P.2
  • 16
    • 7444254642 scopus 로고    scopus 로고
    • Logistics outsourcing relationships: Customer perspectives
    • Knemeyer, A. M., Corsi, T. M., & Murphy, P. R. (2003). Logistics outsourcing relationships: Customer perspectives. Journal of Business Logistics, 24(1):77-110.
    • (2003) Journal of Business Logistics , vol.24 , Issue.1 , pp. 77-110
    • Knemeyer, A.M.1    Corsi, T.M.2    Murphy, P.R.3
  • 19
    • 0006654051 scopus 로고    scopus 로고
    • Third-party logistics: Leveraging information technology
    • Lewis, I., Talalayevsky, A. (2000). Third-Party Logistics: Leveraging Information Technology. Journal of Business Logistics; 21, 2: 173-185.
    • (2000) Journal of Business Logistics , vol.21 , Issue.2 , pp. 173-185
    • Lewis, I.1    Talalayevsky, A.2
  • 21
    • 0001399888 scopus 로고    scopus 로고
    • Selection criteria for providers of third-party logistics services: An exploratory study
    • Menon, M.K., McGinnis, M.A., Ackerman, K.B. (1998). Selection Criteria for Providers of Third-Party Logistics Services: an Exploratory Study, Journal of Business Logistics 19(1): 121-137.
    • (1998) Journal of Business Logistics , vol.19 , Issue.1 , pp. 121-137
    • Menon, M.K.1    McGinnis, M.A.2    Ackerman, K.B.3
  • 22
    • 0001996521 scopus 로고
    • An efficiency/effectiveness approach to logistics performance analysis
    • Mentzer, J. T. and Konrad, B. P. (1991). An efficiency/effectiveness approach to logistics performance analysis. Journal of Business Logistics 12(1): 33-62.
    • (1991) Journal of Business Logistics , vol.12 , Issue.1 , pp. 33-62
    • Mentzer, J.T.1    Konrad, B.P.2
  • 25
    • 8144219966 scopus 로고    scopus 로고
    • A multi-dimensional empirical exploration of technology investment, coordination and firm performance
    • Ross, A. (2002). A multi-dimensional empirical exploration of technology investment, coordination and firm performance. International Journal of Physical Distribution and Logistics Management 32(7): 591-609.
    • (2002) International Journal of Physical Distribution and Logistics Management , vol.32 , Issue.7 , pp. 591-609
    • Ross, A.1
  • 26
    • 3142590543 scopus 로고    scopus 로고
    • IT applications in supply chain organizations: A link between competitive priorities and organizational benefits
    • Sanders, N. R. and R. Premus (2002). IT Applications in Supply Chain Organizations: a Link between Competitive Priorities and Organizational Benefits. Journal of Business Logistics 23(1): 65-83.
    • (2002) Journal of Business Logistics , vol.23 , Issue.1 , pp. 65-83
    • Sanders, N.R.1    Premus, R.2
  • 29
    • 7444231881 scopus 로고    scopus 로고
    • Logistics service performance: Estimating its influence on market share
    • Stank, T. P., Goldsby, T. J., et al. (2003). Logistics service performance: estimating its influence on market share. Journal of Business Logistics 24(1): 27-55.
    • (2003) Journal of Business Logistics , vol.24 , Issue.1 , pp. 27-55
    • Stank, T.P.1    Goldsby, T.J.2
  • 30
    • 0002783368 scopus 로고
    • Supply chain performance benchmarking study reveals keys to supply chain excellence
    • Stewart, E. (1995) Supply chain performance benchmarking study reveals keys to supply chain excellence, Logistics Information Management, 8(2): 38-44.
    • (1995) Logistics Information Management , vol.8 , Issue.2 , pp. 38-44
    • Stewart, E.1
  • 33
    • 17044391068 scopus 로고    scopus 로고
    • A framework for evaluating third-party logistics
    • January 2005
    • Vaidyanathan, G. (2005). A Framework for Evaluating Third-Party Logistics, Communications of the ACM, January 2005 48, 1: 89-94.
    • (2005) Communications of the ACM , vol.48 , Issue.1 , pp. 89-94
    • Vaidyanathan, G.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.