Talking to, not about, citizens - Experiences of focus groups in public e-Service development

Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

Volumn 4656 LNCS, Issue , 2007, Pages 179-190

  Axelsson, Karin ^a   Melin, Ulf ^a  

^a LINKÖPING UNIVERSITY   (Sweden)

Author keywords

E government; E service development; Focus groups; Public e services; Web portal

Indexed keywords

INFORMATION SYSTEMS; INTERNET; SOCIETIES AND INSTITUTIONS;

E-GOVERNMENT; E-SERVICE DEVELOPMENT; FOCUS GROUPS; PUBLIC E-SERVICES; WEB PORTAL;

ADMINISTRATIVE DATA PROCESSING;

EID: 38049047119     PISSN: 03029743     EISSN: 16113349     Source Type: Book Series    
DOI: 10.1007/978-3-540-74444-3_16     Document Type: Conference Paper

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