Using customer feedback for improved water quality and infrastructure monitoring

Journal / American Water Works Association

Volumn 99, Issue 11, 2007, Pages

  Whelton, Andrew J ^a   Dietrich, Andrea M ^b,c   Gallagher, Daniel L ^c   Roberson, J Alan ^d  

^a VIRGINIA POLYTECHNIC INSTITUTE AND STATE UNIVERSITY   (United States)

^b AWWA Taste and Odor Committee ^*

^c State University   (United States)

^d AWWA   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ALARM SYSTEMS; CONTAMINATION; CUSTOMER SATISFACTION; FEEDBACK; INFORMATION MANAGEMENT; PROCESS CONTROL;

AESTHETICS; CUSTOMER FEEDBACK; SYSTEM INTRUSIONS;

WATER QUALITY;

EID: 37149050625     PISSN: 0003150X     EISSN: None     Source Type: Journal    
DOI: 10.1002/j.1551-8833.2007.tb08081.x     Document Type: Article

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