Supporting SME e-commerce migration through blended e-learning

Journal of Small Business and Enterprise Development

Volumn 14, Issue 4, 2007, Pages 670-688

  Caskey, Kevin ^a   Subirana, Brian ^b  

^a STATE UNIVERSITY OF NEW YORK   (United States)

^b IESE BUSINESS SCHOOL   (Spain)

Author keywords

Electronic commerce; Internet; Learning; Small enterprises; Small to medium sized enterprises; Training

Indexed keywords

EID: 36249007362     PISSN: 14626004     EISSN: None     Source Type: Journal    
DOI: 10.1108/14626000710832767     Document Type: Article

References (30)

1. Allnetresearch (2002), "Internet services to small businesses: profiles of portals, aggreportals, destinations", available at: http://allnetresearch.internet.com/item/0,3008,2192251_1,00.html.
2. CURDS (2000), The E-commerce Revolution and Its Impact on Firms, Premises, and Business Location in the West Midlands, Centre for Urban and Regional Studies, University of Birmingham, Birmingham.
3. da Costa, E. (2001), Global E-commerce Strategies for Small Businesses, The MIT Press, Cambridge, MA.
4. D'Cruz, D. (2003), The Secret to Successful E-learning - Make It Social, New Zealand Management, Auckland, June, p. 47.
5. Dixon, D., Thompson, B. and McAllister, P. (2002) p. 12, "The value of ICT for SMEs in the UK: A critical literature review", available at: www.bsb.gov.uk/content/analytical/research/ value_of_ICT_for_SMEs_UK.pdf (accessed December 12, 2004)
6. Drew, S. (2003), "Strategic uses of e-commerce by SMEs in the East of England", European Management Journal, Vol. 21 No. 1, pp. 79-88.
7. DTI (2004), "Statistical press release", UK Department of Trade and Industry New Release URN 04/92, DTI, London, August 26, available at: www.sbs.gov.uk/default.php?page=/analytical/statistics/ smestats.php (accessed December 12, 2004).
8. Dun & Bradstreet (2001), "Dun & Bradstreet's 20th Annual Small Business Survey reveals eight in ten small businesses now have computers and two-thirds have internet access", available at: http://investor.dnb.com/ireye/ir_site.zhtml?ticker=DNB&script= 410&layout=9&item_id=200089 (accessed May 27, 2004).
9. Dutch Economic Institute for Small and Medium Enterprises (Economische Instituut voor het Midden- en Kleinbedrijf) (1997), Het Midden- en Kleinbedrijf in de Nationale Economie, Economische Instituut voor het Midden- en Kleinbedrijf, Zoetemeer.
10. Fillis, I., Johansson, U. and Wagner, B. (2003), "A conceptualization of the opportunities and barriers to e-business development in the smaller firm", Journal of Small Business and Enterprise Development, Vol. 10 No. 3, pp. 336-44.
11. Focazio, M.T. (2001), The E-factor: Building a 24/7, Customer-centered, Electronic Business for the Internet Age, Amacom, New York, NY.
12. Grandon, E. and Pearson, J.M. (2004), "Electronic commerce adoption: An empirical study of small and medium US businesses", Information & Management, Vol. 42 No. 1, pp. 197-216.
13. Heartfield, J. (2004), Make Your Small Business Website Work: Easy Answers to Content, Navigation, and Design, Rockport Publishers, Beverley, MA.
14. Iacovou, C.L., Benbasat, I. and Dexter, A.S. (1995), "Electronic data interchange and small organisations: Adoption and impact of technology", MIS Quarterly, Vol. 19 No. 4, pp. 465-85.
15. Jones, C., Heckler, R. and Holland, P. (2003), "Small firm internet adoption: Opportunities forgone, a journey not begun", Journal of Small Business and Enterprise Development, Vol. 10 No. 3, pp. 287-97.
16. Lawson, R., Alcock, C., Cooper, J. and Burgess, L. (2003), "Factors affecting adoption of electronic commerce technologies by SMEs: An Australian study", Journal of Small Business and Enterprise Development, Vol. 10 No. 3, pp. 265-76.
17. MacGregor, R.C. and Vrazalic, L. (2005), "A basic model of electronic commerce adoption barriers", Journal of Small Business and Enterprise Development, Vol. 12 No. 4, pp. 510-27.
18. McGarvey, R. (2000), How to Dotcom: A Step-by-Step Guide to E-commerce, Entrepreneur Press, Irvine, CA.
19. Matlay, H. and Addis, M. (2003), "Adoption of ICT and e-commerce in small businesses: An HEI-based consultancy perspective", Journal of Small Business and Enterprise Development, Vol. 10 No. 3, pp. 321-35.
20. Pastore, M. (2001), "Small business embraces net, shuns e-commerce", August 6, available at: http://cyberatlas.internet.com/ markets/smallbiz/article/0,10098_860861,00.html.
21. Poon, S. and Swatman, P.M.C. (1999), "An exploratory study of small business internet commerce issues", Information & Management, Vol. 35 No. 1, pp. 9-18.
22. Sadowski, B.M., Maitland, C. and van Dongen, J. (2002), "Strategic use of the internet by small and medium-sized companies: An exploratory study", Information Economics and Policy, Vol. 14 No. 1, pp. 75-93.
23. Schlenker, L. and Crocker, N. (2003), "Building an e-business scenario for small business", Qualitative Market Research: An International Journal, Vol. 6 No. 1, pp. 7-17.
24. Simpson, M. and Docherty, A.J. (2004), "E-commerce adoption support and advice for UK SMEs", Journal of Small Business and Enterprise Development, Vol. 11 No. 3, pp. 315-28.
25. Sudweeks, F. and Romm, C.T. (Eds) (1999), Doing Business on the Internet: Opportunities and Pitfalls, Springer-Verlag, London.
26. Tucker, D. and Lafferty, A. (2004), "Implementing electronic commerce in SMEs: Processes and barriers", Journal of Electronic Commerce in Organizations, Vol. 2 No. 4, pp. 20-9.
27. Valiathan, P. (2002), "Blended learning models, learning circuits", August, available at: www.learningcircuits.com/2002/ aug2002/valiathan.html.
28. Walczuch, R., van Braven, G. and Lundgren, H. (2000), "Internet adoption barriers for small firms in The Netherlands", European Management Journal, Vol. 18 No. 5, pp. 561-72.
29. Weill, P. (2001), Place to Space: Migrating to Ebusiness Models, Harvard Business School Press, Boston, MA.
30. Yrle, A.C., Hartman, S.J. and Walsh, K.R. (2004), "E-business: linking available service and entrepreneurs' needs", Journal of Small Business and Enterprise Development, Vol. 11 No. 3, pp. 390-9.