Adoption of ICT and e-commerce in small businesses: An HEI-based consultancy perspective

Journal of Small Business and Enterprise Development

Volumn 10, Issue 3, 2003, Pages 321-335

  Matlay, Harry ^a   Addis, Mark ^b  

^a BIRMINGHAM CITY UNIVERSITY   (United Kingdom)

^b BIRMINGHAM CITY UNIVERSITY   (United Kingdom)

Author keywords

Consultants; Electronic commerce; Small enterprises; United Kingdom; Universities

Indexed keywords

EID: 84986108369     PISSN: 14626004     EISSN: None     Source Type: Journal    
DOI: 10.1108/14626000310489790     Document Type: Article

References (33)

1. Addis, M. and Matlay, H. (2002), “HEI-based consultancy and the use of e-commerce in SMEs”, paper presented at the 25th ISBA National Small Firms Policy and Research Conference, University of Brighton, Brighton, November.
2. Advantage West Midlands (1999a), Regional Innovation Strategy, Advantage West Midlands, Birmingham.
3. Advantage West Midlands (1999b), West Midlands Economic Strategy, Advantage West Midlands, Birmingham.
4. Advantage West Midlands (2000a), An Information and Communications Technology (ICT) Strategic Framework for The West Midlands Region, Advantage West Midlands, Birmingham.
5. Advantage West Midlands (2001), Agenda for Action – Summary – Spring 2001, Advantage West Midlands, Birmingham.
6. Advantage West Midlands (2000b), Creating Advantage through Learning and Skills, Advantage West Midlands, Birmingham.
7. AURIL (1998), “Survey of consultancy”, paper presented at the AURIL Conference, March.
8. Birmingham Economic Information Centre (2001), Birmingham Economic Review, BEIC, Birmingham.
9. Blair, T. (2000), The Launch of UK Online, Prime Minister Press Release, available at: www.opengov.co.uk (accessed 11 September).
10. Brickwood, A. (1998), Higher Education Winning with Business, DTI, London.
11. Coate, K., Court, S., Gillon, E., Morely, L. and Williams, G. (2000), Academic and Academic Related Staff Involvement in the Local, Regional and National Economy, AUT and IoE, University of London, London.
12. Council for Industry and Higher Education (1997), Small and Medium Enterprises and Higher Education: A Framework for Future Policy, CIHE, London.
13. CURDS (2000), The E-Commerce Revolution and Its Impact on Firms, Premises and Business Location in the West Midlands, Centre for Urban and Regional Studies, University of Birmingham, Birmingham.
14. DfEE (1998a), The Learning Age, DfEE, Sudbury.
15. DfEE (1998b), Universities and Economic Development, DfEE, Sheffield.
16. DTI (2000), International Bench Marking Survey for ICT Use, Department of Trade and Industry, available at: www.ukonline.gov.uk (accessed 30 November).
17. Elliot, S. (2002), Electronic Commerce: B2C Strategies and Models, John Wiley & Son, Chichester.
18. European Commission (1999), Strategies for Jobs in the Information Society, EC, Brussels, available at: www.europa.com (accessed 14 June).
19. European Council (2000), e-Europe Action Plan, European Council, Lisbon, 23-24 March.
20. European Union (2000), West Midlands Objective 2 2000-6 Single Programme Document.
21. HEFCE (2001), Higher Education-Business Interaction Survey, HEFCE, Bristol.
22. Hogarth, T., Shury, J., Vivian, D. and Wilson, R. (2001), The Employers Skill Survey, DfES, Nottingham.
23. ISI (1999), Information Society Initiatives – Mission Statement, available at: www.ispo.cec.be (accessed 16 August).
24. Martin, L. and Matlay, H. (2001), “Blanket approaches to promoting ICT in small firms: Some lessons from the DTI ladder adoption model in the UK”, Internet Research, Vol. 11 No. 5, pp. 399-410.
25. Martin, L. and Matlay, H. (2003), “Innovative use of the Internet in established small firms: The impact of knowledge management and organisational learning in accessing new opportunities”, Qualitative Market Research, Vol. 6 No. 1, pp. 18-26.
26. Matlay, H. (2001), “The impact of e-business models and strategies in the small business sector of the British economy: A critical perspective”, Confidential Working Paper, Global Independent Research, Coventry.
27. Matlay, H. (2002), “e-this, e-that and e-other: Towards a theory of e-everything”, paper presented at the IBM e-Business Conference, Warwick, June.
28. Matlay, H. (2003), “E-babel: In search of a theory of e-everything”, paper presented at the UCE Business School Research Seminar, Birmingham, March.
29. Matlay, H. (2004), “Small tourism firms in e-Europe: Definitional, conceptual and contextual considerations”, in Ed. Thomas, R. (Ed.), Small Firms in Tourism: International Perspectives, Pergamon, Oxford.
30. Sanders, C. (2001), “The first rule of business: Cover costs”, THES, 16 January 2002, pp. 6-8.
31. Timmers, P. (2000), Strategies and Models for Business-to-Business Trading Electronic Commerce, John Wiley & Son, Chichester.
32. UUK (2001a), Optimising Consultancy, Universities UK and AURIL, London.
33. UUK (2001b), The Regional Mission: The West Midlands, Universities UK and HEFCE, London.