Interpreting market share changes as evidence for effectiveness of quality report cards

Medical Care

Volumn 45, Issue 12, 2007, Pages 1227-1232

  Mukamel, Dana B ^a   Weimer, David L ^b   Mushlin, Alvin I ^c  

^a UNIVERSITY OF CALIFORNIA   (United States)

^b UNIVERSITY OF WISCONSIN MADISON   (United States)

^c WEILL CORNELL MEDICAL COLLEGE   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ECONOMICS; HEALTH CARE POLICY; HEALTH CARE QUALITY; HUMAN; NOTE; PATIENT REFERRAL; PATIENT SATISFACTION;

HEALTH POLICY; HUMANS; PATIENT SATISFACTION; QUALITY INDICATORS, HEALTH CARE; REFERRAL AND CONSULTATION;

EID: 36248985609     PISSN: 00257079     EISSN: None     Source Type: Journal    
DOI: 10.1097/MLR.0b013e31812f56bb     Document Type: Note

References (68)

1. AHRQ. CAHPS Glossary. https://www.cahps.ahrq.gov/CAHPS_Glossary.asp. Accessed April 10, 2007.
2. Mukamel DB, Mushlin AI. The impact of quality report cards on choice of physicians, hospitals and HMOs: a midcourse evaluation. Jt Comm J Qual Improv. 2001;27:20-27.
3. Marshall MN, Shekelle PG, Leatherman S, et al. The public release of performance data; what do we expect to gain? A review of the evidence. JAMA. 2000;283:1866-1874.
4. Schauffler HH, Mordavsky JK. Consumer reports in health care: do they make a difference? Annu Rev Public Health. 2001;22:69-89.
5. Werner RM, Asch DA. The unintended consequences of publicly reporting quality information. JAMA. 2005;293:1239-1244.
6. Medicare Managed Facts Sheet. Medicare National Statistics, http:// www.mcareol.com/factshts/factnati.htm. Accessed April 10, 2007.
7. Weimer DL, Vining AR. Policy Analysis: Concepts and Practice. 4th ed. Upper Saddle River, NJ: Prentice Hall; 2005.
8. Gormley WT, Weimer DL. Organizational Report Cards. Cambridge, MA: Harvard University Press; 1999.
9. Fisher ES, Whaley FS, Krushat M, et al. The accuracy of Medicare's hospital claims data: progress has been made, but problems remain. Am J Public Health. 1992;82:243-248.
10. Glance LG, Dick AW, Osler TM, et al. Does date stamping ICD-9-CM codes increase the value of clinical information in administrative data? Health Serv Res. 2006;41:231-251.
11. Moskowitz DB. The Fed's Medicare Ranking. Ranking Hospitals and Physicians: The Use and Misuse of Performance Data. New York, NY: Faulkner & Gray Inc.; 1994:77.
12. Jha AK, Epstein AM. The predictive accuracy of the New York State coronary artery bypass surgery report-card system. Health Aff (Millwood). 2006;25:844-855.
13. New York State Department of Health. Adult Cardiac Surgery in New York State 2002-2004. New York, NY: New York State Department of Health; 2006.
14. Peters E, Dieckmann N, Dixon A, et al. Less is more in presenting quality information to consumers. Med Care Res Rev. 2007;64:169-190.
15. Hibbard JH, Sofaer S, Jewett JJ. Condition-specific performance information: assessing saliance, comprehension and approaches for communicating quality. Health Care Financ Rev. 1996;18:95.
16. Hibbard JH, Jewett JJ. Will quality report cards help consumers? Health Aff. 1997;16:218-228.
17. Hibbard JH, Slovic P, Jewett JJ. Informing consumer decisions in health care: implications from decision-making research [review]. Milbank Q. 1997;75:395-414.
18. Hibbard JH, Peters E, Slovic P, et al. Making health care quality reports easier to use. Jt Comm J Qual Improv. 2001;27:591-604.
19. Centers for Medicare & Medicaid Services. Nursing Home Compare Report Card. http://www.medicare.gov/NHCompare/. Accessed April 1, 2007.
20. Luft HS, Garnick DW, Mark DH, et al. Does quality influence choice of hospital? JAMA. 1990;263:2899.
21. Pearce DK, Roley VV. Stock Prices and Economic News. Cambridge MA: NBER working paper no. 1296; 1984.
22. Mukamel DB, Weimer DL, Zwanziger J, et al. Quality report cards, selection of cardiac surgeons and racial disparities: a study of the publication of the NYS Cardiac Surgery Reports. Inquiry. 2004/2005; 41:435-446.
23. Dafny LS, Dravnove D. Do Report Cards Tell Consumers Anything They Don't Already Know? The Case of Medicare HMOs. Cambridge, CA: National Bureau of Economic Research; 2005:43.
24. Jin GZ, Sorensen AT. Information and consumer choice: the value of publicized health plan ratings. J Health Econ. 2006;25:248-275.
25. Dranove D, Sfekas A. Do Report Cards Move Market Share? Yes and No. Chicago, IL: Northwestern University; 2006:23.
26. Mukamel DB, Mushlin AI. Quality of care information makes a difference: an analysis of market share and price changes following publication of the New York State Cardiac Surgery Mortality Reports. Med Care. 1998;36:945-954.
27. Sadanand A, Wilde L. A generalized model of pricing for homogeneous goods under imperfect information. Rev Econ Stud. 1982;49:229-240.
28. Hirth RA. Consumer information and competition between non-profit and for-profit nursing homes. J Health Econ. 1999;18:219-240.
29. Kaiser Family Foundation and Agency for Health Care Research and Quality. National Survey on Consumers' Experiences With Patient Safety and Quality Information. Menlo Park, CA: Kaiser Family Foundation; 2004.
30. Kaiser Family Foundation and Agency for Health Care Research and Quality. National Survey on Americans as Health Care Consumers: An Update on the Role of Quality Information. Menlo Park, CA: Kaiser Family Foundation; 2000.
31. Mukamel DB, Mushlin AI, Weimer DL, et al. Do quality report cards play a role in HMOs contracting practices? Evidence from New York State. Health Serv Res. 2000;35(1, Part II):319-332.
32. Mukamel DB, Weimer DL, Zwanziger J, et al. Quality of cardiac surgeons and managed care contracting practices. Health Serv Res. 2002;37:1129-1144.
33. Robinowitz DL, Dudley RA. Public reporting of provider performance: can its impact be made greater? Annu Rev Public Health. 2006;27:517-536.
34. Hibbard JH, Stockard J, Tusler M. Hospital performance reports: impact on quality, market share, and reputation. Health Aff. 2005:24:1150-1160.
35. AHRQ. CAHPS Glossary. https://www.cahps.ahrq.gov/CAHPS_Glossary.asp. Accessed. April 10, 2007.
36. Mukamel DB, Mushlin AI. The impact of quality report cards on choice of physicians, hospitals and HMOs: a midcourse evaluation. Jt Comm J Quallmprov. 2001;27:20-27.
37. Marshall MN, Shekelle PG, Leatherman S, et al. The public release of performance data; what do we expect to gain? A review of the evidence. JAMA. 2000;283:1866-1874.
38. Schauffler HH, Mordavsky JK. Consumer reports in health care: do they make a difference? Annu Rev Public Health. 2001;22:69-89.
39. Werner RM, Asch DA. The unintended consequences of publicly reporting quality information. JAMA. 2005;293:1239-1244.
40. Medicare Managed Facts Sheet. Medicare National Statistics, http:// www.mcareol.com/factshts/factnati.htm. Accessed April 10, 2007.
41. Weimer DL, Vining AR. Policy Analysis: Concepts and Practice. 4th ed. Upper Saddle River, NJ: Prentice Hall; 2005.
42. Gormley WT, Weimer DL. Organizational Report Cards. Cambridge, MA: Harvard University Press; 1999.
43. Fisher ES, Whaley FS, Krushat M, et al. The accuracy of Medicare's hospital claims data: progress has been made, but problems remain. Am J Public Health. 1992;82:243-248.
44. Glance LG, Dick AW, Osler TM, et al. Does date stamping ICD-9-CM codes increase the value of clinical information in administrative data? Health Serv Res. 2006;41:231-251.
45. Moskowitz DB. The Fed's Medicare Ranking. Ranking Hospitals and Physicians: The Use and Misuse of Performance Data. New York, NY: Faulkner & Gray Inc.; 1994:77.
46. Jha AK, Epstein AM. The predictive accuracy of the New York State coronary artery bypass surgery report-card system. Health Aff (Millwood). 2006;25:844-855.
47. New York State Department of Health. Adult Cardiac Surgery in New York State 2002-2004. New York, NY: New York State Department of Health; 2006.
48. Peters E, Dieckmann N, Dixon A, et al. Less is more in presenting quality information to consumers. Med Care Res Rev. 2007;64:169-190.
49. Hibbard JH, Sofaer S, Jewett JJ. Condition-specific performance information: assessing saliance, comprehension and approaches for communicating quality. Health Care Financ Rev. 1996;18:95.
50. Hibbard JH, Jewett JJ. Will quality report cards help consumers? Health Aff. 1997;16:218-228.
51. Hibbard JH, Slovic P, Jewett JJ. Informing consumer decisions in health care: implications from decision-making research [review], Milbank Q. 1997;75:395-414.
52. Hibbard JH, Peters E, Slovic P, et al. Making health care quality reports easier to use. Jt Comm J Qual Improv. 2001;27:591-604.
53. Centers for Medicare & Medicaid Services. Nursing Home Compare Report Card. http://www.medicare.gov/NHCompare/. Accessed April 1, 2007.
54. Luft HS, Garnick DW, Mark DH, et al. Does quality influence choice of hospital? JAMA. 1990;263:2899.
55. Pearce DK, Roley VV. Stock Prices and Economic News. Cambridge MA: NBER working paper no. 1296; 1984.
56. Mukamel DB, Weimer DL, Zwanziger J, et al. Quality report cards, selection of cardiac surgeons and racial disparities: a study of the publication of the NYS Cardiac Surgery Reports. Inquiry. 2004/2005; 41:435-446.
57. Dafny LS, Dravnove D. Do Report Cards Tell Consumers Anything They Don't Already Know? The Case of Medicare HMOs. Cambridge, CA: National Bureau of Economic Research; 2005:43.
58. Jin GZ, Sorensen AT. Information and consumer choice: the value of publicized health plan ratings. JHealth Econ. 2006;25:248-275.
59. Dranove D, Sfekas A. Do Report Cards Move Market Share? Yes and No. Chicago, IL: Northwestern University; 2006:23.
60. Mukamel DB, Mushlin AI. Quality of care information makes a difference: an analysis of market share and price changes following publication of the New York State Cardiac Surgery Mortality Reports. Med Care. 1998;36:945-954.
61. Sadanand A, Wilde L. A generalized model of pricing for homogeneous goods under imperfect information. Rev Econ Stud. 1982;49:229-240.
62. Hirth RA. Consumer information and competition between non-profit and for-profit nursing homes. J Health Econ. 1999;18:219-240.
63. Kaiser Family Foundation and Agency for Health Care Research and Quality. National Survey on Consumers' Experiences With Patient Safety and Quality Information. Menlo Park, CA: Kaiser Family Foundation; 2004.
64. Kaiser Family Foundation and Agency for Health Care Research and Quality. National Survey on Americans as Health Care Consumers: An Update on the Role of Quality Information. Menlo Park, CA: Kaiser Family Foundation; 2000.
65. Mukamel DB, Mushlin AI, Weimer DL, et al. Do quality report cards play a role in HMOs contracting practices? Evidence from New York State. Health Serv Res. 2000;35(1, Part II):319-332.
66. Mukamel DB, Weimer DL, Zwanziger J, et al. Quality of cardiac surgeons and managed care contracting practices. Health Serv Res. 2002;37:1129-1144.
67. Robinowitz DL, Dudley RA. Public reporting of provider performance: can its impact be made greater? Annu Rev Public Health. 2006;27:517-536.
68. Hibbard JH, Stockard J, Tusler M. Hospital performance reports: impact on quality, market share, and reputation. Health Aff. 2005;24:1150-1160.