The contingent effects on project performance of conducting project reviews and deploying project management offices

IEEE Transactions on Engineering Management

Volumn 54, Issue 4, 2007, Pages 789-799

  Liu, Li ^a   Yetton, Philip ^b  

^a UNIVERSITY OF SYDNEY   (Australia)

^b UNIVERSITY OF NEW SOUTH WALES   (Australia)

Author keywords

Innovation management; Organizational aspects; Project management; Project management office (PMO); Project performance; Project review; Task uncertainty

Indexed keywords

FEEDBACK; FILE ORGANIZATION; MANAGEMENT INFORMATION SYSTEMS; SCHEDULING; STRATEGIC PLANNING;

INNOVATION MANAGEMENT; ORGANIZATIONAL ASPECTS; PROJECT PERFORMANCE; PROJECT REVIEW; TASK UNCERTAINTY;

PROJECT MANAGEMENT;

EID: 36248984257     PISSN: 00189391     EISSN: None     Source Type: Journal    
DOI: 10.1109/TEM.2007.906852     Document Type: Article

References (70)

1. R. J. DeFillippi, "Organizational models for collaboration in the new economy," Human Resour. Plan., vol. 25, no. 4, pp. 7-18, 2002.
2. J. Sydow, L. Lindkvist, and R. DeFillippi, "Project-based organizations, embeddedness and repositories of knowledge: Editorial," Org. Stud., vol. 25, no. 9, pp. 1475-1489, 2004.
3. P. W. G. Morris, The Management of Projects. London, U.K.: Thomas Telford, 1997.
4. T. Williams, "Assessing and building on the underlying theory of project management in the light of badly over-run projects," in Proc. PMI Res. Conf, London, U.K., 2004, CD-ROM.
5. A. J. Shenhar, "One size does not fit all projects: Exploring classical contingency domains," Manage. Sci., vol. 47, no. 3, pp. 394-414, 2001.
6. Organizational Project Management Maturity Model. Newtown Square, PA: Project Management Institute, 2003.
7. M. T. Pich, C. H. Loch, and A. De Meyer, "On uncertainty, ambiguity, and complexity in project management," Manage. Sci., vol. 48, no. 8, pp. 1008-1024, 2002.
8. J. G. March and H. A. Simon, Organizations. New York: Wiley, 1958.
9. J. R. Galbraith, Organization Design. Reading, MA: Addison-Wesley, 1977.
10. M. L. Tushman and D. A. Nadler, "Information processing as an integrating concept in organizational design," Acad. Manage. Rev. vol. 3, no. 3, pp. 613-624, 1978.
11. E. A. Locke and G. P. Latham, A Theory of Goal-Setting and Task Performance. Englewood Cliffs, NJ: Prentice-Hall, 1990.
12. G. P. Latham and G. H. Seijts, "The effects of proximal and distal goals on performance on a moderately complex task," J. Org. Behav.r vol. 20, no. 4, pp. 421-429, 1999.
13. T. K. Abdel-Hamid, K. Sengupta, and C. Swett, "The impact of goals on software project management: An empirical investigation," MIS Q., vol. 23, no. 4, pp. 531-555, 1999.
14. A. Bandura, Social Foundations of Thought and Action: A Social Cognitive View. Englewood Cliffs, NJ: Prentice-Hall, 1986.
15. W. K. Balzer, M. E. Doherty, and R. O'Connor, Jr., "Effects of cognitive feedback on performance," Psychol. Bull., vol. 106, no. 3, pp. 410-433, 1989.
16. A. N. Kluger and A. DeNisi, "The effects of feedback interventions on performance," Psychol. Bull., vol. 119, no. 2, pp. 254-285, 1996.
17. J. S. Goodman and R. E. Wood, "Feedback specificity, learning opportunities, and learning," J. Appl. Psychol., vol. 89, no. 5, pp. 809-822, 2004.
18. M. Zollo and S. Winter, "Deliberate learning and the evolution of dynamic capabilities," Org. Sci., vol. 13, no. 3, pp. 339-351, 2002.
19. J. G. March, "Exploration and exploitation in organizational learning," Org. Sci., vol. 2, pp. 71-81, 1991.
20. T. Brady and A. Davies, "Building project capabilities: From exploratory to exploitative learning," Org. Stud., vol. 25, no. 9, pp. 1601-1621, 2004.
21. R. Nelson and S. Winter, An Evolutionary Theory of Economic Change Cambridge, MA: Harvard Univ. Press, 1982.
22. C. X. Dai and W. G. Wells, "An exploration of project management office features and their relationship to project performance," Int. J. Project Manage., vol. 22, pp. 523-532, 2004.
23. G. I. Kendall and S. C. Rollins, Advanced Project Portfolio Management and the PMO - Multiplying ROI at Warp Speed. Boca Raton, FL: Ross, 2003.
24. T. Pohlmann, How Companies Govern Teir IT Spending. Cambridge, MA: Forrester Research, 2003.
25. J. D. Frame, The New Project Management: Tools for an Age of Rapid Change, Corporate Reengineering, and Other Business Realities. San Francisco, CA: Jossey-Bass, 1994.
26. H. Kerzner, Project Management: A Systems Approach to Planning, Scheduling, and Controlling. New York: Van Nostrand, 1995.
27. T. R. Block and D. J. Frame, The Project Office. Menlo Park, CA: Crisp Publications, 1998.
28. H. Kerzner, "Strategic planning for a project office," Project Manage. J., vol. 34, no. 2, pp. 13-25, 2003.
29. J. E. Hallows, Information Systems Project Management. New York: American Management Association, 1998.
30. J. S. Busby, "An assessment of post-project reviews," Project Manage. J., vol. 30, no. 3, pp. 23-29, 1999.
31. M. Von Zedtwitz, "Post-project reviews in R&D," Res. Technol. Manage., vol. 46, no. 5, pp. 43-50, 2003.
32. S. Newell, "Enhancing cross-project learning," Eng. Manage. J., vol. 16, no. 1, pp. 12-21, 2004.
33. J. D. Sterman, "Modeling managerial behavior: Misconceptions of feedback in a dynamic decision making experiment," Manage. Sci., vol. 35, no. 3, pp. 321-339, 1989.
34. K. Sengupta and T. K. Abdel-Hamid, "Alternative conceptions of feedback in dynamic decision environments: An experimental investigation," Manage. Sci., vol. 39, no. 4, pp. 411-428, 1993.
35. R. E. Wood, A. J. Mento, and E. A. Locke, "Task complexity as a moderator of goal effects: A meta-analysis," J. Appl. Psychol., vol. 72, no. 3, pp. 416-426, 1987.
36. R. E. Wood and E. A. Locke, "Goal-setting and strategy effects on complex tasks," Res. Org. Behav., vol. 12, pp. 73-109, 1990.
37. S. Bernstein, "Project offices in practice," Project Manage. J., vol. 31, no. 4, pp. 4-6, 2000.
38. B. Bremer, "In one word, not from experience," Acta Psychol., vol. 45, pp. 223-241, 1980.
39. P. J. Hoffman, T. C. Earle, and P. Slovic, "Multidimensional functional learning (MFL) and some new conceptions of feedback," Org. Behav. Human Perform., vol. 27, pp. 75-102, 1981.
40. O. E. Williamson, Market and Hierarchies: Analysis and Antitrust Implications. New York: Free Press, 1975.
41. H. S. Barki, S. Rivard, and J. Talbot, "An integrative contingency model of software project risk management," J. Manage. Inf. Syst. vol. 17, no. 4, pp. 37-69, 2001.
42. R. L. Daft and N. B. Macintosh, "A tentative exploration into the amount and equivocality of information processing in organizational work units," Admin. Sci. Quart., vol. 26, pp. 207-224, 1981.
43. R. T. Keller, "Technology-information processing fit and the performance of R&D project groups: A test of contingency theory," Acad. Manage. J., vol. 37, no. 1, pp. 167-179, 1994.
44. R. L. Daft and R. H. Lengel, "Organizational information requirements, media richness and structural design," Manage. Sci., vol. 32, no. 5, pp. 554-571, 1986.
45. C. Perrow, "A framework for comparative analysis of organizations," Amer. Sociol. Rev., vol. 32, pp. 194-208, 1967.
46. M. K. Hirst and P. W. Yetton, "The effects of budget goals and task interdependence on the level of and variance in performance: A research note," Accounting, Org. Soc., vol. 24, no. 3, pp. 205-217, 1999.
47. E. A. Locke, "Motivation, cognition, and action: An analysis of studies of task goals and knowledge," Appl. Psychol. Int. Rev., vol. 49, no. 3, pp. 408-429, 2000.
48. J. Grouin, M. Coste, and J. Lewis, "Subgroup analyses in randomized clinical trials: Statistical and regulatory issues," J. Biopharm.l Stat., vol. 15, pp. 869-882, 2005.
49. C. Sauer, L. Liu, and K. Johnston, "Where project managers are kings - How the construction industry's focus on organizing and managing project management at the enterprise level can help the IT industry improve its project performance," Project Manage. J., vol. 32, no. 4, pp. 39-50, 2001.
50. C. Drõge, C. Claycomb, and R. Germain, "Does knowledge mediate the effect of context on performance? Some initial evidence," Decis. Sci., vol. 34, no. 3, pp. 541-568, 2003.
51. G. S. Kearnsa and A. L. Lederer, "The impact of industry contextual factors on IT focus and the use of IT for competitive advantage," Inf. Manag., vol. 41, pp. 899-919, 2004.
52. R. D. Harris, "Organizational task environments: An evaluation of convergent and discriminant validity," J. Manage. Stud., vol. 41, no. 5, pp. 857-882, 2004.
53. N. Venkatraman, "The concept of fit in strategy research: Toward verbal and statistical correspondence," Acad. Manage. Rev., vol. 14, no. 3, pp. 423-444, 1989.
54. M. Withey, R. L. Daft, and W. H. Cooper, "Measures of Perrow's work unit technology: An empirical assessment and a new scale," Acad. Manage. J., vol. 26, no. 1, pp. 45-63, 1983.
55. R. Nelson and S. G. Winter, An Evolutionary Theory of Economic Change Cambridge, MA: Belknap Press/Harvard Univ. Press, 1982.
56. A. MacCormack, R. Verganti, and M. Iansiti, "Developing products on "Internet time": The anatomy of a flexible development process," Manage. Sci., vol. 47, no. 1, pp. 133-151, 2001.
57. S. McConnell, Rapid Development. Redmond, WA: Microsoft Press, 1996.
58. R. Schmidt, K. Lyytinen, M. Keil, and P. Cule, "Identifying software project risks: An international Delphi study," J. Manage. Inf. Syst. vol. 17, no. 4, pp. 5-31, 2001.
59. Standish Group. (2005, Sep. 21). The CHAOS report [Online]. Available: http://www.standishgroup.com/sample_research/PDFpages/ chaos1994.pdf
60. Standish Group. (2005, Sep. 21). CHAOS: A Recipe for Success [Online]. Available: http://www.standishgroup.com/sample_research/ PDF-pages/chaos1999.pdf
61. Standish Group. (Sep. 2005). Extreme CHAOS. [Online] Available: http:// www.standishgroup.com/sample_research/PDFpages/extreme_chaos 2001.pdf, accessed on 21 September 2005.
62. D. H. T. Walker and A. C. Sidwell, "Improved construction time performance in Australia," AIQS Refereed J., vol. 2, no. 1, pp. 23-33, 1998.
63. A. Vlasic and P. Yetton, "Delivering successful projects: The evolution of practice at Lend Lease (Australia)," presented at the 16th Int. Project Manage. Assoc. World Congr., Berlin, Germany, Jun. 4-6, 2002.
64. R. M. Baron and D. A. Kenny, "The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations," J. Pers. Soc. Psychol., vol. 51, no. 6, pp. 1173-1182, 1986.
65. J. Cohen, P. Cohen, S. G. West, and L. S. Aiken, Applied Multiple Regression/Correlation Analysis for the Behavioral Sciences, 3rd ed. Mahwah, NJ: Lawrence Erlbaum, 2003.
66. E. F. Stone-Romero, G. M. Alliger, and H. Aguinis, "Type II error problems in the use of moderated multiple regression for the detection of moderating effects of dichotomous variables," J. Manage., vol. 20, no. 1, pp. 167-178, 1994.
67. J. E. Prescott, "Environments as moderators of the relationship between strategy and performance," Acad. Manage. J., vol. 29, no. 2, pp. 329-346, 1986.
68. S. Sharma, R. M. Durand, and O. Gur-Arie, "Identification and analysis of moderator variables," J. Marketing Res., vol. 18, no. 3, pp. 291-300, 1981.
69. L. Liu, P. W. Yetton, and C. Sauer, "The effects of organizational control on project performance in construction and IT services companies," in Proc. 14th Australasian Conf. Inf. Syst., (ACIS 2003) Perth, Australia, 2003, pp. 26-28.
70. J. R. Turner, The Handbook of Project-Based Management, 2nd ed. London, U.K.: McGraw-Hill, 1999.