The occurrence of bullying in global organizations: A model and issues associated with social/emotional contagion

Journal of Applied Social Psychology

Volumn 37, Issue 11, 2007, Pages 2576-2599

  Harvey, Michael ^a,b   Treadway, Darren C ^c   Heames, Joyce T ^d  

^a UNIVERSITY OF MISSISSIPPI   (United States)

^b BOND UNIVERSITY   (Australia)

^c UNIVERSITY AT BUFFALO   (United States)

^d WEST VIRGINIA UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 35348933266     PISSN: 00219029     EISSN: 15591816     Source Type: Journal    
DOI: 10.1111/j.1559-1816.2007.00271.x     Document Type: Article

References (79)

1. Adler, N. (1991). International dimensions of organizational behavior. Boston : PSW-Kent.
2. Altemeyer, B. (2004). Highly dominating, highly authoritarian personalities. Journal of Social Psychology, 144, 421 447.
3. Andersson, L. Pearson, C. (1999). Tit for tat? The spiraling effect of incivility in the workplace. Academy of Management Review, 24, 452 471.
4. Aquino, K. (2000). Structural and individual determinants of workplace victimization: The effects of hierarchical status and conflict management style. Journal of Management, 26, 171 193.
5. Aquino, K. Byron, K. (2002). Dominating interpersonal behavior and perceived victimization in groups: Evidence for a curvilinear relationship. Journal of Management, 28, 69 87.
6. Aquino, K., Grover, S. L., Bradfield, M. Allen, D. G. (1999). The effects of negative affectivity, hierarchical status, and self-determination on workplace victimization. Academy of Management Journal, 42, 260 272.
7. Bandura, A. (1971). Social learning theory. New York : General Learning Press.
8. Bandura, A. (1986). Social foundations of thought and action. Englewood Cliffs, NJ : Prentice Hall.
9. Barnett, S. Toyne, B. (1991). The socialization, acculturation, and career progression of headquartered foreign nationals. Advances in International Comparative Management, 6, 3 34.
10. Baron, R. A. Neuman, J. H. (1996). Workplace violence and workplace aggression: Evidence on their relative frequency and potential causes. Aggressive Behavior, 22, 161 173.
11. Beechler, S. Bird, A. (1999). Japanese multinationals abroad: Individual and organizational learning. Oxford, UK : Oxford University Press.
12. Berry, J. (1990). Psychology of acculturation: Understanding individuals moving between cultures. In R. Brislin (Ed Applied cross-cultural psychology (pp. 232 253). Thousand Oaks, CA : Sage.
13. Bird, A. Beechler, S. (1995). Links between business strategy and human resource management systems in U.S.-based Japanese subsidiaries: An empirical investigation. Journal of International Business Studies, 26, 23 47.
14. Carter, S. (1999). Civility: Manners, morals, and the etiquette of democracy. New York : Basic Books.
15. Cox, T. (1993). Cultural diversity in organizations: Theory, research, and practice. San Francisco : Berrett-Koehler.
16. Diener, E. (1976). Effects of prior destructive behavior, anonymity, and group presence on deindividuation and aggression. Journal of Personality and Social Psychology, 33, 462 470.
17. Einarsen, S. (1999). The nature and causes of bullying at work. International Journal of Manpower, 10, 16 27.
18. Einarsen, S. (2000). Harassment and bullying at work: A review of the Scandinavian approach. Aggression and Violent Behavior, 5, 379 401.
19. Einarsen, S. Raknes, B. (1997). Harassment at work and the victimization of men. Violence and Victims, 12, 247 263.
20. Einarsen, S. Skogstad, A. (1996). Bullying at work: Epidemiological findings in public and private organizations. European Journal of Work and Organizational Psychology, 5, 185 202.
21. Feldman, D. (1981). The multiple socialization of organizational members. Academy of Management Review, 6, 309 318.
22. Feldman, D. (1988). Managing conversion organizational. Glenview, IL : Scott & Foresman.
23. Felson, R. Steadman, H. (1983). Situational factors in disputes leading to criminal violence. Criminology, 21, 59 74.
24. Ferriss, A. (2000, October). Civility as a sociological concept. Paper presented at the annual meeting of the Mid-South Sociological Association, Knoxville, TN.
25. Ferriss, A. (2002). Studying and measuring civility: A framework, trends, and scale. Sociological Inquiry, 72, 376 392.
26. Festinger, L., Pepitone, A. Newcombe, T. (1952). Some consequences of deindividuation in a group. Journal of Abnormal and Social Psychology, 47, 382 389.
27. Field, T. (2003). Workplace bullying: The silent epidemic. British Medical Journal, 326, 776 777.
28. Fisher, C. (1986). Organizational socialization: An integrative review. Research in Personnel and Human Resource Management, 4, 101 145.
29. Gambetta, D. (Ed 1988). Can we trust in trust? New York : Basil Blackwell.
30. Greenhaus, J. Parasuraman, S. (1993). Job performance attribution and career advancement properties: An examination of gender and race effects. Organizational Behavior and Human Decision Processes, 55, 273 297.
31. Hall, J. (1979). Gender, gender roles, and nonverbal communication skills. In R. Rosenthal (Ed Skill in nonverbal communications: Individual differences (pp. 32 67). Cambridge, MA : Oelgeschlager, Gunn, & Hain.
32. Hazuda, H., Stern, P. Haffner, S. (1988). Acculturation and assimilation among Mexican Americans: Sales and population-based data. Social Science Quarterly, 69, 687 706.
33. Heames, J. T., Harvey, M. Treadway, D. (2006). Bullying in global organizations: A reference point perspective. Journal of World Business, 41, 190 202.
34. Hoel, H., Cooper, C. Faragher, B. (2001). The experience of bullying in Great Britain: The impact of organizational status. European Journal of Work and Organizational Psychology, 10, 443 465.
35. Hofstede, G. (1994). Cultures and organizations: Intercultural cooperation and its importance for survival. London : HarperCollins.
36. Hsee, C., Hatfield, E., Carlson, J. Chemtob, C. (1990). The effect of power on susceptibility to emotional contagion. Cognition and Emotion, 4, 327 340.
37. Jackson, S. Brett, J. (1991). Some differences make a difference: Individual dissimilarity and group heterogeneity as correlates of recruitment, promotion, and turnover. Journal of Applied Psychology, 76, 675 689.
38. Jones, G. (1986). Socialization tactics, self-efficacy, and newcomers' adjustments to organizations. Academy of Management Journal, 29, 262 279.
39. Kelly, S., Jennings, K. Dran, A. (1999, April). Learned helplessness in toddlers of depressed and non-depressed mothers. Poster presentation at the biennial meeting of the Society for Research in Child Development, Albuquerque, NM.
40. Kets de Vries, F. (2004). Cultural approaches to management. Management Decision, 42, 925 931.
41. Kotter, J. Heskett, J. (1992). Corporate culture and performance. New York : Free Press.
42. Labianca, G., Brass, D. Gray, B. (1998). Social networks and perceptions of inter-group conflict: The role of negative relationships and third parties. Academy of Management Journal, 41, 55 67.
43. Lengnick-Hall, C. Lengnick-Hall, M. (1988). Strategic human resource management: A review of the literature and a proposed typology. Academy of Management Review, 13, 454 470.
44. Levy, D. Nail, P. (1993). Contagion: A theoretical and empirical review and reconceptualization. Genetic, Social, and General Psychology Monographs, 119, 235 283.
45. Leymann, H. (1993). Psychoterror am arbeitsplatz und wie man sich dagegen wehren kann [Bullying-psycho-terror at work and how one might protect oneself Rowolt, Germany : Reinbeck.
46. rd ed New York : Random House.
47. Louis, M. R. (1980). Surprise and sense making: What newcomers experience in entering unfamiliar organizational settings. Administrative Science Quarterly, 25, 226 251.
48. Luzio-Lockett, A. (1995). Enhancing relationships within organizations: An examination of a proactive approach to "bullying at work Employee Counseling Today, 7, 12 22.
49. Mamman, A. (1996). A diverse employee in a changing workplace. Organization Studies, 17, 56 67.
50. Marsden, P. (1998). Memetics and social contagion: Two sides of the same coin? Journal of Memetics: Evolutionary Models of Information Transmission, 12, 68 79.
51. Mayer, A., Davis, J. Schoorman, F. (1995). An integrative model of organizational trust. Academy of Management Review, 20, 709 734.
52. Morrill, C. (1992). Vengeance among executives. Virginia Review of Sociology, 1, 51 76.
53. Motwani, J., Harper, E., Subrammian, R. Douglas, C. (1993, Summer). Managing the diverse workplace: Current efforts and future directions. SAM Advanced Management Journal, 16 21.
54. O'Gorman, H. (1986). Discovery of pluralistic ignorance. Journal of History of Behavioral Sciences, 22, 333 347.
55. Olweus, D. (1978). Aggression in schools: Bullies and whipping boys. Washington, DC : Hemisphere.
56. Peck, D. (2002). Civility: A contemporary context for a meaningful historical concept. Sociological Inquiry, 72, 358 375.
57. nd ed Newbury Park, CA : Sage.
58. Rayner, C. Cooper, C. (1997). Workplace bullying: Myth or reality - can we afford to ignore it? Leadership and Organization Development Journal, 18, 211 214.
59. Robinson, S. L. O'Leary-Kelly, A. (1996). Monkey see, monkey do: The role of role models in predicting workplace aggression. Academy of Management Proceedings, 288 292.
60. Safdar, S. (2003). The process of acculturation and basic goals: Testing a multidimensional individual difference acculturation model with Iranian immigrants in Canada. Applied Psychology: An International Review, 52, 555 579.
61. Schein, E. (1992). Organizational culture and leadership. San Francisco : Jossey-Bass.
62. Schein, E. (1999). The corporate culture survival guide: Sense and nonsense about culture change. San Francisco : Jossey-Bass.
63. Schwartz, D., Dodge, K. Coie, J. (1993). The emergence of chronic peer victimization in boy's play groups. Child Development, 64, 1755 1772.
64. Sheehan, M. (1999). Workplace bullying: Responding with some emotional intelligence. International Journal of Manpower, 20, 57 69.
65. Snodgrass, S. (1985). Women's intuition: The effect of subordinate role on interpersonal sensitivity. Journal of Personality and Social Psychology, 49, 146 155.
66. Sparks, R., Glenn, H. Dodd, J. (1977). Surveying victims: A study of the measurement of criminal victimization, perceptions of crime, and attitudes to criminal justice. New York : Wiley.
67. Tayeb, M. (1994). Organizations and national culture: Methodology considered. Organizational Studies, 15, 429 446.
68. Tepper, B. (2000). Consequences of abusive supervision. Academy of Management Journal, 42, 100 108.
69. Tepper, B., Duffy, M. Shaw, J. (2001). Personality moderators of the relationship between abusive supervision and subordinates' resistance. Journal of Applied Psychology, 86, 974 983.
70. Triandis, H. (1994). Culture and social behavior. Boulder, CO : Westview.
71. Triandis, H. (1995). Individualism and collectivism. Boulder, CO : Westview.
72. Triandis, H. (1996). The psychological measurement of cultural syndromes. American Psychologist, 51, 407 415.
73. Tung, R. (1993). Managing cross-national and intra-national diversity. Human Resource Management, 32, 461 477.
74. Tung, R. (1998). American expatriates abroad: From neophytes to cosmopolitans. Journal of World Business, 32, 125 144.
75. rd ed Englewood Cliffs, NJ : Prentice Hall.
76. Van Maanen, J. Schein, E. H. (1979). Toward a theory of organizational socialization. In B. Staw (Ed Research in organizational behavior (Vol. 1, pp. 209 264). Greenwich, CT : JAI Press.
77. Wheeler, L. (1966). Towards a theory of behavioral contagion. Psychological Review, 73, 179 192.
78. Zapf, D. (1999). Organisation, work group related, and personal causes of mobbing and bullying at work. International Journal of Manpower, 20, 70 85.
79. Zellars, K., Tepper, B. Duffy, M. (2002). Abusive supervision and subordinates' organizational citizenship. Journal of Applied Psychology, 87, 1068 1077.