Integrating business process reengineering with information systems development: Issues & implications

Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

Volumn 2678, Issue , 2003, Pages 302-320

  Weerakkody, Vishanth ^a   Currie, Wendy ^a  

^a BRUNEL UNIVERSITY   (United Kingdom)

Author keywords

Business process reengineering (BPR); Information systems technology (IS IT); Legacy systems

Indexed keywords

ADMINISTRATIVE DATA PROCESSING; ENTERPRISE RESOURCE MANAGEMENT; INFORMATION SYSTEMS; LEGACY SYSTEMS; MANAGEMENT INFORMATION SYSTEMS; PETRI NETS; SYSTEMS ANALYSIS;

BUSINESS PROCESS; BUSINESS PROCESS RE-ENGINEERING; EMPIRICAL RESEARCH; EXISTING SYSTEMS; INFORMATION SYSTEMS DEVELOPMENT; INTEGRATING BUSINESS PROCESS; ORGANISATIONAL PERFORMANCE; RE-ENGINEERING PROJECTS;

REENGINEERING;

EID: 35248878057     PISSN: 03029743     EISSN: 16113349     Source Type: Book Series    
DOI: 10.1007/3-540-44895-0_21     Document Type: Article

References (71)

1. Avgerou, C, Comford, T & Poulymenakou, A (1995), The Challenge of BPR to the Information Systems Profession, New Technology Work & Employment, 10(2), pp 132-141.
2. Avison, D, Lau, F, Myers, M & Nielsen, P A (1999), Action Research, Communications of The ACM, Vol. 42, No. 1, January 1999, pp 94-97.
3. Balmforth, A (1996), Three Dimensions of Business Process Reengineering: The Links to Information Systems and Market Changes, Proceedings of the 1st UKAIS Conference, April 1996, Cranfield, UK.
4. Behrsin, M, Mason, G & Sharpe, T (1994), Reshaping IT for Business Flexibility: The IT Architecture as a Common Language for Dealing with Change, McGraw-Hill, UK.
5. Berrington, C L & Oblich, R L (1995), Translating Business Reengineering Into Bottom-Line Results, Industrial Engineering, January 1995, Pp 24-27.
6. Bloomfield, B P, Coombs, R, Knights, D & Littler, D (Eds) (1997), The Problematic Of Information Technology And Organisation, In Information Technology And Organisations: Strategies, Networks And Integration, Oxford University Press, Pp 1-12
7. Boehm, B W (1988), A Spiral Model Of Software Development And Enhancement, Computer, May 1988, Pp 61-72.
8. Broadbent, M. And Weill, P (1999), The Implications Of Information Technology Infrastructure For Business Process Redesign, MIS Quarterly, Vol.23, No.2, Pp. 159-182
9. Byrne, B J (1997), Bpr For Une Managers, Idpm Journal, March 1997, Pp 24-25.
10. Carr, D K & Johhanson H J (1995), Best Practices In Reengineering: What Works & What Doesn't In The Reengineering Process, Mcgraw-Hill, Ny.
11. Champy, J & Nohria, N (1996), Fast Forward: The Best Ideas On Managing Business Change, Harvard Business School Press, Boston, Us.
12. Checkland, P (1991), From Framework Through Experience To Learning : The Essential Nature Of Action Research, In Information Systems Research : Contemporary Approaches And Emergent Traditions, Edited By Nissen, H E, Klein, H K, & Hirschheim, R, Elsevier Science Publishers B.V., Holland.
13. Childe, S J, Maull, R S & Bennett, J (1994), Frameworks For Understanding Business Process Reengineering, International Journal Of Operations & Production Management, 14(12), Pp 22-34.
14. Ciborra, C U (1991), From Thinking To Tinkering : The Grassroots Of Strategic Information Systems, Proceedings Of The 12th International Conference On Infonnation Systems, New York, Pp 283-291.
15. Classe, A (1995), Business Process Reengineering: Practice What You Preach, Computer Weekly, July 27, 1995.
16. Coombs, R & Hull, R (1995), Bpr As 'It-Enabled Organisational Change': An Assessment, New Technology Work And Employment, 10(2), Pp 121-131.
17. Creswell, J (1994), Research Design : Qualitative And Quantitative Approaches, Sage, UK.
18. Daniels, A & Yeates, D (1989), Basic Systems Analysis, 3rd Edition, Pitman Publishing, UK.
19. Davenport, T H (1993), Process Innovation: Reengineering Work Through Information Technology, Harvard Business School Press.
20. Davenport, T H & Short, E J (1990), The New Industrial Engineering: Information Technology And Business Process Redesign, Sloan Management Review, Summer 1990, Pp 11-27.
21. Davenport, T.H. (1998), Putting the Enterprise into the Enterprise System, Harvard Business Review, July-August 1998, pp. 121-131.
22. Dopson, S & Stewart, R (1993), Infonnation Technology, Organisational Restructuring And The Future Of Middle Management, New Technology Work And Employment, 8(1), Pp 10-20.
23. Downs, E, Clare, P & Coe, I (1992), Structured Systems Analysis & Design, Second Edition, Prentice Hall, UK.
24. Dutta & Segev (1999), Transforming Business In The Marketplace, Proceedings Of Hicss, Hawaii International Conference On Infonnation Systems, 1999
25. Earl, M J (1994), The New & Old Of Business Process Redesign, Journal Of Strategic Information Systems, 3(1), Pp 5-22.
26. Earl, M & Khan (2001), E-Commerce is Changing the Face of IT, Sloan Management Review 2001 Vol 43:1 p 64-72
27. Fiedler, K D, Grover V & Teng, JTC (1994), Information Technology-Enabled Change: The Risks And Rewards Of Business Process Redesign And Automation, Journal Of Infonnation Technology, Vol. 9, Pp 267-275.
28. Grint, K & Willcocks, L (1995), Business Process Re-Engineering In Theory And Practice: Business Paradise Regained, New Technology Work And Employment, 10(2), Pp 99-109.
29. Hamel, G & Prahalad, C K (1994), Competing For The Future, Harvard Business School Press, USA.
30. Hammer, M & Champy, J (1993), Reengineering The Corporation : A Manifesto For Business Revolution, Harper Collins Publishers Inc., Ny.
31. Hammer, M (1990), Reengineering Work: Don't Automate, Obliterate, Harvard Business Review, July/August 1990.
32. Hammer, M & Stanton, S A (1995), Reengineering Revolution Hand Book, Harper Collins Publishers, UK.
33. Harrington, H J (1991), Business Process Improvement: The Breakthrough Strategy For Total Quality, Productivity & Competitiveness, Mcgraw Hill, USA.
34. Hickman, L J (1993), Technology & Bpr : Identifying Opportunities For Competitive Advantage, Proceedings Of The Bcs Case Seminar On Bpr, London, June 1993, In Software Assistance For Business Reengineering, John Wiley & Sons Ltd., UK.
35. Hoffman, Z (1995), Business Process Reengineering: A New Strategic Paradigm Shift In Change Management, Bay Zoltan Foundation For Applied Research, Uae.
36. Ho, J K-K (1996), Mpsb Research Explained, Journal Of The Operational Research Society, 47(7), Pp 843-852.
37. Hutton, G (1995), Bpr: Overcoming Impediments To Change In The Public Sector, New Technology Work And Employment, 10(2), Pp 147-151.
38. Jayaratna, N (1994), Understanding And Evaluating Methodologies : Nimsad - A Systemic Framework, Mcgraw-Hill, UK.
39. IBM (1993), Redevelopment Methodology Manual, Version 2, Integrated Systems Solution Corporation Issc, Lexington, Kentucky, USA.
40. Kaplan, R B & Murdock, L (1991), Rethinking The Corporation: Core Process Redesign, The Mckinsey Quarterly, November 2, 1991.
41. Khalil, OEM (1997), Implications For The Role Of Information Systems In A Business Process Reengineering Environment, Information Resources Management Journal, Winter 1997, Pp 36-43.
42. Knights, D, Noble, F & Willmott, H (1997), 'We Should Be Total Slaves To The Business': Aligning Information Technology & Strategy - Issues And Evidence, In Information Technology And Organisations : Strategies, Networks And Integration, Edited By Bloomfield, B P, Coombs, R, Knights, D & Littler, D Oxford University Press, Pp 13-35
43. Lissoni, C (1992), Bridging The Gap Between It Strategy And Ad Reality, Paper Presented At Ibm's Isei Conference, September 1992, Oxford, UK.
44. Martinsons, M G & Revenaugh, D L (1997), Re-Engineering Is Dead; Long Live ReEngineering, International Journal Of Information Management, 17(2), Pp 79-82.
45. Maull, R & Childe, S (1994), Business Process Reengineering: An Example From The Banking Sector, International Journal Of Service Industry Management Ijsim, 5(3), Pp 26-34.
46. Maull, R S, Weaver, A M, Childe, S J & Bennett, J (1994a), The State Of The Art In Business Process Reengineering In UK Manufacturing Companies, In Operations Strategy & Performance, Edited By Platts, K W, Gregory M J, Neely A D, Cambridge University Press 1994, Pp 43-48.
47. Mcmanus, J (1997), If You Want To Succeed In Software Development... Try Rapid Application Development (Rad), The Computer Bulletin, Bcs, February 1997, 9(10).
48. Mills, M & Mabey, C (1993), Automating Business Process Reengineering With Business Design Facility, Proceedings Of The Bcs Case Seminar On Bpr, London, June 1993, In Software Assistance For Business Reengineering, John Wiley & Sons Ltd., UK.
49. Morton, R (1994), Business Process Reengineering And Information Technology, Idpm Journal, 4(2), Pp 10-11.
50. Orlikowski, W J (1996), Improvising Organisational Transformation Over Time: A Situated Change Perspective, Information Systems Research, Vol. 7, No. 1, March 1996, Pp 63-92.
51. Ornewsletter (1996), Why Do It Projects Fail, Operational Research Society, September 1996, No. 309, Pp 12-16.
52. Parker, M M & Benson, R J (1988), Information Economics : Linking Business Performance To Information Technology, Prentice Hall, USA.
53. Pascale, R, Millemann, M & Gioja, L (1997), Changing The Way We Change, Harvard Business Review, Pp 127-139.
54. Radley, I P (1992), Planning For Change, Proceedings Of The 27th Annual Conference Of The British Production & Inventory Control Society Bpics, November 1992, UK, Pp 37-49.
55. Remenyi, D (1995), Information Systems Mistakes And A New Focus For Information Systems Management, Proceedings Of The Second European Conference On Information Technology Investment Evaluation, July 1995, UK.
56. Richards, N (1993), How Can We Reengineer The Business, Proceedings Of The Bcs Case Seminar On Bpr, London, June 1993, In Software Assistance For Business Reengineering, John Wiley & Sons Ltd., UK.
57. Stickland, F (1996), Business Process Change: A Systems Thinking Perspective, World Futures, Vol. 47, Pp 69-77.
58. Teng, J T C, Grover, V & Fiedler, K D (1996), Developing Strategic Perspectives On Business Process Reengineering : From Process Reconfiguration To Organisational Change, Omega International Journal Of Management Science, 24(3), Pp 271-294.
59. Teng, J T C, Feidler, K D & Grover, V (1998), An Exploratory Study Of The Influence Of The Is Function And Organisational Context On Business Process Reengineering Project Initiatives, Omega International Journal Of Management Science, Vol. 26, No. 6, Pp 679-698.
60. Tesch, R (1990), Qualitative Research: Analysis Types And Software Tools, Falmer, Ny.
61. Timmers, P (1998), Business Models for Electronic Markets EM - Electronic Markets, The International, vol. 3.
62. Wastell, D G, White, P & Kawalek, P (1994), A Methodology For Business Process Redesign: Experiences & Issues, Journal Of Strategic Information Systems, 3(1), Pp 23-40.
63. Watts, J (1995), An Introduction To Holistic Bpr, Business Change & Reengineering, Official Journal Of The Institute Of Bpr, John Wiley & Sons, UK, 2(4), Pp 3-6.
64. Weerakkody, V J P, Tagg, C & Bennett, J (1995), Bridging The Gap Between Business Process Reengineering And Information Systems: Identifying Key Issues, Paper Presented At The Bit 95 Conference, Manchester, UK, November 8, 1995.
65. Weerakkody, V J P & Hinton C M (1999), Exploiting Information Systems & Technology Through Business Process Improvement, Knowledge & Process Management: The Journal Of Corporate Transformation, Vol 6, No. 1, March 1999, John Wiley & Sons, Ltd., UK
66. Weerakkody (2001), Identifying Potential Barriers To Business Process & Information Systems Reengineering In Sri Lanka, Phd Thesis, University Of Hertfordshire, UK, January 2001)
67. 65a. Weerakkody, V. and Currie, W. L. (2002), An Investigation of the Social and Cultural Issues Influencing Information Systems Change in South Asian Countries, Proceedings of the UKAIS Conference, April 2002.
68. Willcocks, L (1995a), It-Enabled Business Process Reengineering: Organisational And Human Resource Dimensions, Journal Of Strategic Information Systems, 4(3), Pp 279-301.
69. Willcocks, L (1995b), False Promise Or Delivering The Goods? Recent Findings On The Economics And Impact Of Business Process Reengineering, Proceedings Of The Second European Conference On Information Technology Investment Evaluation, July 1995, UK.
70. Yin, R K (1994), Case Study Research - Design And Methods, Second Edition, Sage Publications, London.
71. Zachman, J A (1987), A Framework for Information Systems Architecture, IBM Systems Journal, Vol 26, No. 3, pp 276-292.