Understanding and modelling flexibility in administrative processes

Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

Volumn 2456, Issue , 2002, Pages 129-136

  Klischewski, Ralf ^a   Lenk, Klaus ^b  

^a UNIVERSITY OF HAMBURG   (Germany)

^b UNIVERSITY OF OLDENBURG   (Germany)

Author keywords

[No Author keywords available]

Indexed keywords

E-GOVERNMENT;

ADMINISTRATIVE PROCESS; BUSINESS PROCESS MODELLING; IT SUPPORTS; OVERALL PROCESS; RECORD MANAGEMENT;

DECISION MAKING;

EID: 35048863275     PISSN: 03029743     EISSN: 16113349     Source Type: Book Series    
DOI: 10.1007/978-3-540-46138-8_20     Document Type: Conference Paper

References (6)

1. Klischewski, R, Wetzel, I., Baharami, A: Modeling Serviceflow. In: Godlevsky, M., Mayr, H. (ed.): Information Systems Technology and its Applications. Proceedings ISTA 2001. German Informatics Society, Bonn (2001) 261-272
2. Klischewski, R, Wetzel, I., Serviceflow Management: Caring for the Citizen's Concern in Designing E-Government Transaction Processes. In: Proceedings HICSS-35. IEEE (2002)
3. Lenk, K: Notwendige Revisionen des Geschaftsprozessdenkens. In: Maria A Wimmer (ed.): Impulse fUr e-Government, Internationale Entwicklungen, Organisaton, Recht, Technik, Best Practices. Osterr. Computer Gesellschaft, Wien (2002) 65-74
4. Lenk, K. Traunmtiller, R, Wimmer, M.A: The Significance of Law and Knowledge for Electronic Government. In: Gronlund, A (ed.): Electronic Government - Design, Applications and Management. Idea Group Publishing, Hershey, London (2002) 61-77
5. Mowshowitz, A: Virtual Organization. Communications of the ACM, 40-9 (1997) 30-37
6. Wetzel, I., Klischewski, R: Serviceflow beyond Workflow? Concepts and Architectures for Supporting Inter-Organizational Service Processes. In: Proceedings of 14th CAiSE (International Conference on Advanced Information Systems Engineering). Springer, Berlin (2002)