An overview of IBM service management

IBM Systems Journal

Volumn 46, Issue 3, 2007, Pages 375-385

  Ganek, Alan ^a   Kloeckner, Kristof ^a  

^a IBM   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

INDUSTRIAL MANAGEMENT; INFORMATION MANAGEMENT; INFORMATION SERVICES; SOCIETIES AND INSTITUTIONS;

BUSINESS SERVICES; INFORMATION TECHNOLOGY SERVICE MANAGEMENT; INTERNATIONAL BUSINESS MACHINES (CO);

INFORMATION TECHNOLOGY;

EID: 34948818149     PISSN: 00188670     EISSN: None     Source Type: Journal    
DOI: 10.1147/sj.463.0375     Document Type: Review

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