메뉴 건너뛰기




Volumn 18, Issue 7, 2007, Pages 771-791

The performance measurement of cause-related marketing by balance scorecard

Author keywords

Balance scorecard; Cause related marketing (CRM); Performance measurement

Indexed keywords


EID: 34748839096     PISSN: 14783363     EISSN: 14783371     Source Type: Journal    
DOI: 10.1080/14783360701349831     Document Type: Article
Times cited : (22)

References (38)
  • 1
    • 0030292374 scopus 로고    scopus 로고
    • Profits for non-profits: Find a corporate partner
    • Andreasen, A. R. (1996) Profits for non-profits: find a corporate partner, Harvard Business Review, 74, pp. 47-55.
    • (1996) Harvard Business Review , vol.74 , pp. 47-55
    • Andreasen, A.R.1
  • 2
    • 0025397298 scopus 로고
    • Comparative fit indexes in structural models
    • Bentler, P. M. (1990) Comparative fit indexes in structural models, Psychological Bulletin, Washington, 1107 (2), pp. 238-246.
    • (1990) Psychological Bulletin, Washington , vol.1107 , Issue.2 , pp. 238-246
    • Bentler, P.M.1
  • 3
    • 0010878459 scopus 로고
    • Cause-related marketing: The new face of corporate philanthropy
    • Caesar, P. (1986) Cause-related marketing: the new face of corporate philanthropy, Business & Society Review, 59, pp. 15-19.
    • (1986) Business & Society Review , vol.59 , pp. 15-19
    • Caesar, P.1
  • 4
    • 0002010105 scopus 로고
    • Analyzing models with unobserved variables: Analysis of covariance structures
    • G. Bohrnstedt & E. Borgatta Eds, Beverly Hills: Sage
    • Carmines, E. & Mclver, J. (1981) Analyzing models with unobserved variables: analysis of covariance structures, in: G. Bohrnstedt & E. Borgatta (Eds) Social Measurement: Current Issues (Beverly Hills: Sage).
    • (1981) Social Measurement: Current Issues
    • Carmines, E.1    Mclver, J.2
  • 5
    • 0031520748 scopus 로고    scopus 로고
    • Reexamining a model for evaluating information center success using a structural equation modeling approach
    • Chau, P. Y. K. (1997) Reexamining a model for evaluating information center success using a structural equation modeling approach, Decision Sciences, 28, pp. 309-334.
    • (1997) Decision Sciences , vol.28 , pp. 309-334
    • Chau, P.Y.K.1
  • 6
    • 33845945922 scopus 로고
    • Coefficient alpha and the internal structure of tests
    • Cronbach, L. J. (1951) Coefficient alpha and the internal structure of tests, Psychometrical, 16, pp. 297-334.
    • (1951) Psychometrical , vol.16 , pp. 297-334
    • Cronbach, L.J.1
  • 7
    • 0007187756 scopus 로고
    • Unidimensional measurement and structural equation models with latent variables
    • Danes, J. E. (1984) Unidimensional measurement and structural equation models with latent variables, Journal of Business Research, 12(3), pp. 337-363.
    • (1984) Journal of Business Research , vol.12 , Issue.3 , pp. 337-363
    • Danes, J.E.1
  • 8
    • 84993029608 scopus 로고    scopus 로고
    • Evaluating potential brand associations through conjoint analysis and market simulation
    • Dean, D. H. (2004) Evaluating potential brand associations through conjoint analysis and market simulation, The Journal of Product and Brand Management, 13(7), p. 506.
    • (2004) The Journal of Product and Brand Management , vol.13 , Issue.7 , pp. 506
    • Dean, D.H.1
  • 11
    • 0010196548 scopus 로고
    • A new twist to cause marketing
    • Feb, &
    • Garrison, J. R. (1990) A new twist to cause marketing, Fund Raising Management, Feb., 20(12), pp. 40-44 & 68.
    • (1990) Fund Raising Management , vol.20 , Issue.12
    • Garrison, J.R.1
  • 12
    • 0001178032 scopus 로고    scopus 로고
    • Structural equation modeling and regression: Guidelines for research practice
    • Gefen, D. et al. (2000) Structural equation modeling and regression: guidelines for research practice, Communications of the Association for Information System, 4(7), pp.1-70.
    • (2000) Communications of the Association for Information System , vol.4 , Issue.7 , pp. 1-70
    • Gefen, D.1
  • 13
    • 1142268386 scopus 로고    scopus 로고
    • Reflections on the dimensions of trust and trustworthiness among online consumers
    • Gefen, D. (2002) Reflections on the dimensions of trust and trustworthiness among online consumers, The DATA BASE for Advances in Information System, 33(3), pp. 38-53.
    • (2002) The DATA BASE for Advances in Information System , vol.33 , Issue.3 , pp. 38-53
    • Gefen, D.1
  • 14
    • 0039303853 scopus 로고
    • Cause-related marketing in question
    • July
    • Gurin, M. G. (1987) Cause-related marketing in question, Advertising Age, July, 27, S-16.
    • (1987) Advertising Age , vol.27
    • Gurin, M.G.1
  • 15
    • 34748888705 scopus 로고    scopus 로고
    • The perspective of nonprofit organizations on cause-related marketing
    • Gwin, C. F. (2000) The perspective of nonprofit organizations on cause-related marketing, American Marketing Association, Conference Proceedings, 11, pp. 348-349.
    • (2000) American Marketing Association, Conference Proceedings , vol.11 , pp. 348-349
    • Gwin, C.F.1
  • 16
    • 0010127474 scopus 로고
    • Doing well while doing good,
    • Nov, 1611, pp
    • Henricks, M. (1991) Doing well while doing good, Small Business Reports, Nov., 16(11), pp. 28-38.
    • (1991) Small Business Reports , pp. 28-38
    • Henricks, M.1
  • 17
    • 0001352565 scopus 로고
    • Recent developments in structural equation modeling
    • Joreskog, K. G. & Sorbom, D. (1982) Recent developments in structural equation modeling, Journal of Marketing Research, 14, pp. 404-416.
    • (1982) Journal of Marketing Research , vol.14 , pp. 404-416
    • Joreskog, K.G.1    Sorbom, D.2
  • 18
    • 0026494564 scopus 로고
    • The balanced scorecard-measure that drive performance
    • Kaplan, R. S. & Norton, D. P. (1992) The balanced scorecard-measure that drive performance, Harvard Business Review, 70(1), pp. 71-79.
    • (1992) Harvard Business Review , vol.70 , Issue.1 , pp. 71-79
    • Kaplan, R.S.1    Norton, D.P.2
  • 20
    • 33846250219 scopus 로고    scopus 로고
    • Plotting success with strategy map
    • Feb, pp
    • Kaplan, R. S. & Norton, D. P. (2004a) Plotting success with strategy map, Business Management, Feb., pp. 61 -65.
    • (2004) Business Management , pp. 61-65
    • Kaplan, R.S.1    Norton, D.P.2
  • 21
    • 34748852909 scopus 로고    scopus 로고
    • Building a strategy-focused organization
    • Kaplan, R. S. & Norton, D. P. (2004b) Building a strategy-focused organization, Ivey Business Journal, 65(5), pp.12-19.
    • (2004) Ivey Business Journal , vol.65 , Issue.5 , pp. 12-19
    • Kaplan, R.S.1    Norton, D.P.2
  • 22
    • 21944446093 scopus 로고    scopus 로고
    • The balanced scorecard: Measures that drive performance
    • Kaplan, R. S. & Norton, D. P. (2005) The balanced scorecard: measures that drive performance, Harvard Business Review, 83(7), p. 172.
    • (2005) Harvard Business Review , vol.83 , Issue.7 , pp. 172
    • Kaplan, R.S.1    Norton, D.P.2
  • 25
    • 8644240057 scopus 로고    scopus 로고
    • The effect of corporate social responsibility on customer donations to corporate-supported nonprofits
    • Lichtenstein, D. R. et al. (2004) The effect of corporate social responsibility on customer donations to corporate-supported nonprofits, Journal of Marketing, 68(4), p. 16.
    • (2004) Journal of Marketing , vol.68 , Issue.4 , pp. 16
    • Lichtenstein, D.R.1
  • 26
    • 0002769228 scopus 로고
    • Corporate philanthropy: Strategic responses to the firm's stakeholders
    • Logsdon, J. M. et al. (1990) Corporate philanthropy: strategic responses to the firm's stakeholders, Non-profit and Voluntary Sector Quarterly, 19, pp. 93-109.
    • (1990) Non-profit and Voluntary Sector Quarterly , vol.19 , pp. 93-109
    • Logsdon, J.M.1
  • 27
    • 0033126826 scopus 로고    scopus 로고
    • A really balanced scorecard
    • MacStravic, S. (1999) A really balanced scorecard, Health Forum Journal, 42(3), pp. 64-67.
    • (1999) Health Forum Journal , vol.42 , Issue.3 , pp. 64-67
    • MacStravic, S.1
  • 28
    • 0642363882 scopus 로고    scopus 로고
    • Do we practice quality principles in the performance measurement of critical success factors?
    • Martin, R. (1997) Do we practice quality principles in the performance measurement of critical success factors?, Total Quality Management, 8(6), pp. 429-444.
    • (1997) Total Quality Management , vol.8 , Issue.6 , pp. 429-444
    • Martin, R.1
  • 29
    • 0029687206 scopus 로고    scopus 로고
    • Strategic philanthropy: An opportunity for partnership between corporate and health / human service agencies
    • Marx, J. D. (1996) Strategic philanthropy: an opportunity for partnership between corporate and health / human service agencies, Administration in Social Work, 20(3), pp. 57-73.
    • (1996) Administration in Social Work , vol.20 , Issue.3 , pp. 57-73
    • Marx, J.D.1
  • 31
    • 27644458358 scopus 로고    scopus 로고
    • The competitive advantage of corporate philanthropy
    • Porter, M. E. & Kramer, M. R. (2002) The competitive advantage of corporate philanthropy, Harvard Business Review, 80(12), p. 56.
    • (2002) Harvard Business Review , vol.80 , Issue.12 , pp. 56
    • Porter, M.E.1    Kramer, M.R.2
  • 33
    • 0002359598 scopus 로고
    • Doing well by doing good
    • Dec, p
    • Schiller, M. (1988) Doing well by doing good, Business Week, Dec., p. 53-57.
    • (1988) Business Week , pp. 53-57
    • Schiller, M.1
  • 34
    • 0028752003 scopus 로고
    • Development of measures to assess the extent to which an information technology application provides competitive advantage
    • Sethi, V. & King, W. R. (1994) Development of measures to assess the extent to which an information technology application provides competitive advantage, Management Science, 40(12), pp. 1601-1627.
    • (1994) Management Science , vol.40 , Issue.12 , pp. 1601-1627
    • Sethi, V.1    King, W.R.2
  • 35
    • 0010093279 scopus 로고
    • Cause-related marketing: Big risks, big potential
    • Shell, A. (1989) Cause-related marketing: big risks, big potential. The Public Relations Journal, 45(7), pp. 8-13.
    • (1989) The Public Relations Journal , vol.45 , Issue.7 , pp. 8-13
    • Shell, A.1
  • 36
    • 0035252503 scopus 로고    scopus 로고
    • The impact of time based manufacturing practices on mass customization and value to customer
    • Tu, Q. et al. (2001) The impact of time based manufacturing practices on mass customization and value to customer, Journal of Operations Management, 19, pp. 201-217.
    • (2001) Journal of Operations Management , vol.19 , pp. 201-217
    • Tu, Q.1
  • 37
    • 0012274240 scopus 로고
    • Cooperative sales promotion: An idea whose time has come
    • Varadarajan, P. R. (1986) Cooperative sales promotion: an idea whose time has come, The Journal of Consumer Marketing, 3 (1), pp. 15-33.
    • (1986) The Journal of Consumer Marketing , vol.3 , Issue.1 , pp. 15-33
    • Varadarajan, P.R.1
  • 38
    • 0002719999 scopus 로고
    • Cause-related marketing: A coalignment of marketing strategy and corporate philanthropy
    • Varadarajan, P. R. &. Menon, A. (1988) Cause-related marketing: a coalignment of marketing strategy and corporate philanthropy, Journal of Marketing, 52(3), pp. 58-74.
    • (1988) Journal of Marketing , vol.52 , Issue.3 , pp. 58-74
    • Varadarajan, P.R.1    Menon, A.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.