Domain expert user development: The smartgov approach

Communications of the ACM

Volumn 50, Issue 9, 2007, Pages 79-83

  Lepouras, George ^a   Vassilakis, Costas ^a   Halatsis, Constantin ^b   Georgiadis, Panagiotis ^b  

^a UNIVERSITY OF PELOPONNESE   (Greece)

^b UNIVERSITY OF ATHENS   (Greece)

Author keywords

[No Author keywords available]

Indexed keywords

COMPUTATIONAL COMPLEXITY; INFORMATION SERVICES; INFORMATION TECHNOLOGY; METADATA; ONLINE SYSTEMS; PROJECT MANAGEMENT;

DATA VALIDATION; DOCUMENTATION; KNOWLEDGE BASED PLATFORM; TRANSACTION SERVICE ELEMENT (TSE);

KNOWLEDGE BASED SYSTEMS;

EID: 34548411694     PISSN: 00010782     EISSN: 15577317     Source Type: Journal    
DOI: 10.1145/1284621.1284623     Document Type: Review

References (8)

1. European Commission. Common List of Basic Public Services (Feb. 22, 2001); ec.europa.eu/idabc/en/document/3543/5671.
2. European Commission. Public Sector Information: A Key Resource for Europe. Green paper on public sector information in the information society, (adopted Jan. 20, 1999; europa.cu.int/ISPO/docs/policy/docs/COM(98)585/.
3. SmartGov Consortium. SmartGov Project Deliverable D91: Evaluation of Project Results (Jan. 2004); www.smartgov-project.org/indcx.phprcategory= results.
4. SmartGov Consortium. SmartGov Project Deliverable D41: User Requirements, Services ,and Platform Specifications (Oct. 2002); www.smartgovproject.org/index.php?category=results.
5. Sutcliffe, A. and Mehandjiev, N. End-user development. Introduction. Commun. ACM 47, 9 (Sept. 2004), 31-32.
6. Vassilakis, C., Lepouras, G., Fraser, J., Haston, S., and Georgiadis, P. Barriers to electronic service development. e-Service Journal 4, 1 (Fall 2004), 41-63.
7. Vassilakis, C., Laskaridis, G., Lepouras, G., Rouvas, S., and Georgiadis, P. A framework for managing the life cycle of transactional e-govemment services. Telematics and Informatics 20, 4 (Nov. 2003), 315-329.
8. Vredenburg, K., Mao, J.-Y., Smith, P., and Carey, T. A survey of usercentered design practice. In Proceedings of the SIGCHI Conference on Human factors in Computing Systems: Changing Our World Changing Ourselves (Minneapolis, Apr. 20-25). ACM Press, New York, 2002, 471-478.