-
1
-
-
0011939750
-
Customer satisfaction, market share and profitability, findings from Sweden
-
Anderson, E., Fornell, C. and Lehmann, D. (1994) Customer satisfaction, market share and profitability, findings from Sweden. Journal of Marketing, 58:53, p. 66.
-
(1994)
Journal of Marketing
, vol.58
, Issue.53
, pp. 66
-
-
Anderson, E.1
Fornell, C.2
Lehmann, D.3
-
2
-
-
0025045742
-
Unrealized tourism potential: The case of sub-Saharan Africa
-
Ankomah, P. L. and Crompton, J. L. (1992) Unrealized tourism potential: the case of sub-Saharan Africa. Tourism Management, 11:3, pp. 11-27.
-
(1992)
Tourism Management
, vol.11
, Issue.3
, pp. 11-27
-
-
Ankomah, P.L.1
Crompton, J.L.2
-
3
-
-
0018917460
-
The concept of a tourism area cycle of evolution: Implications for management of resources
-
Butler, R. W. (1980) The concept of a tourism area cycle of evolution: implications for management of resources. Canadian Geographer, 24:1, pp. 5-12.
-
(1980)
Canadian Geographer
, vol.24
, Issue.1
, pp. 5-12
-
-
Butler, R.W.1
-
4
-
-
84965402118
-
Alternative tourism: Pious hope or Trojan horse?
-
Butler, R. W. (1990) Alternative tourism: Pious hope or Trojan horse?. Journal of Travel Research, 28, pp. 40-45.
-
(1990)
Journal of Travel Research
, vol.28
, pp. 40-45
-
-
Butler, R.W.1
-
5
-
-
0002886249
-
Sustainable tourism: Looking backwards in order to progress?
-
Longman, Harlow
-
Butler, R. W. (1998) Sustainable tourism: Looking backwards in order to progress?. Sustainable tourism: A geographical perspective, Longman, Harlow
-
(1998)
Sustainable Tourism: A Geographical Perspective
-
-
Butler, R.W.1
-
6
-
-
0027770179
-
Ecotourism in the third world: Problems for sustainable development
-
Cater, E. (1993) Ecotourism in the third world: Problems for sustainable development. Tourism Management, 14, pp. 85-90.
-
(1993)
Tourism Management
, vol.14
, pp. 85-90
-
-
Cater, E.1
-
10
-
-
0034529572
-
The effects of ecotourism in developing nations: An analysis of case studies
-
Doan, J. M. (2000) The effects of ecotourism in developing nations: An analysis of case studies. Journal of Sustainable Tourism, 8:4, pp. 288-304.
-
(2000)
Journal of Sustainable Tourism
, vol.8
, Issue.4
, pp. 288-304
-
-
Doan, J.M.1
-
12
-
-
0004104948
-
-
Thames and Hudson, London
-
Garlake, P. (1973) Great Zimbabwe, Thames and Hudson, London
-
(1973)
Great Zimbabwe
-
-
Garlake, P.1
-
14
-
-
84869571048
-
A service quality model and its implications
-
Gronroos, C. (1984) A service quality model and its implications. Journal of Marketing, 18, pp. 36-44.
-
(1984)
Journal of Marketing
, vol.18
, pp. 36-44
-
-
Gronroos, C.1
-
15
-
-
0030500171
-
The relationships of customer satisfaction, customer loyalty and profitability: An empirical study
-
Hallowell, R. (1996) The relationships of customer satisfaction, customer loyalty and profitability: An empirical study. International Journal of Service Industry Management, 7, pp. 27-42.
-
(1996)
International Journal of Service Industry Management
, vol.7
, pp. 27-42
-
-
Hallowell, R.1
-
16
-
-
22544487495
-
Heritage, local communities and economic development
-
Hampton, M. P. (2005) Heritage, local communities and economic development. Annals of Tourism Research, 32:3, pp. 735-759.
-
(2005)
Annals of Tourism Research
, vol.32
, Issue.3
, pp. 735-759
-
-
Hampton, M.P.1
-
17
-
-
9744284664
-
A heritage at risk: An agenda for the future
-
Hatch, K. (1988) A heritage at risk: An agenda for the future. Journal of Museum Education, 13, pp. 4-7.
-
(1988)
Journal of Museum Education
, vol.13
, pp. 4-7
-
-
Hatch, K.1
-
18
-
-
0035715121
-
An exploration of the specialization concept within the context of heritage tourism
-
Kerstetter, D. L., Confer, J. J. and Graefe, A. R. (2001) An exploration of the specialization concept within the context of heritage tourism. Journal of Travel Research, 39:3, pp. 267-275.
-
(2001)
Journal of Travel Research
, vol.39
, Issue.3
, pp. 267-275
-
-
Kerstetter, D.L.1
Confer, J.J.2
Graefe, A.R.3
-
19
-
-
34548382426
-
Wildlife-based tourism, ecology and sustainability: A tug-of-war among competing interests in Zimbabwe
-
Manwa, H. (2003) Wildlife-based tourism, ecology and sustainability: A tug-of-war among competing interests in Zimbabwe. Journal of Tourism Studies, 14:2, pp. 45-54.
-
(2003)
Journal of Tourism Studies
, vol.14
, Issue.2
, pp. 45-54
-
-
Manwa, H.1
-
20
-
-
0033368481
-
Malta's tourism industry since 1985: Diversification, cultural tourism and sustainability
-
Markwick, M. (1999) Malta's tourism industry since 1985: diversification, cultural tourism and sustainability. Scottish Geographical Journal, 115:3, pp. 227-248.
-
(1999)
Scottish Geographical Journal
, vol.115
, Issue.3
, pp. 227-248
-
-
Markwick, M.1
-
21
-
-
34548420920
-
The new frontier: A case study of cultural tourism
-
Meeherhoff, W. A. (1991) The new frontier: A case study of cultural tourism. Canadian Review of American Studies, 22:2, pp. 251-262.
-
(1991)
Canadian Review of American Studies
, vol.22
, Issue.2
, pp. 251-262
-
-
Meeherhoff, W.A.1
-
23
-
-
0042086119
-
Cultural heritage and tourism evolution
-
Moulin, C. (1990) Cultural heritage and tourism evolution. Historic Environment, 7:3, pp. 3-9.
-
(1990)
Historic Environment
, vol.7
, Issue.3
, pp. 3-9
-
-
Moulin, C.1
-
24
-
-
84965584761
-
The 'other' post-modern tourism: Culture, travel and the new middle classes
-
Munt, I. (1994) The 'other' post-modern tourism: Culture, travel and the new middle classes. Theory, Culture and Society, 11, pp. 101-123.
-
(1994)
Theory, Culture and Society
, vol.11
, pp. 101-123
-
-
Munt, I.1
-
25
-
-
0032982028
-
Tourism and the symbols of identity
-
Palmer, C. (1999) Tourism and the symbols of identity. Tourism Management, 20:3, pp. 313-322.
-
(1999)
Tourism Management
, vol.20
, Issue.3
, pp. 313-322
-
-
Palmer, C.1
-
26
-
-
0142145808
-
Tourism and heritage are not strangers: A study of opportunities for rural heritage museums to maximize tourism visitation
-
Prideaux, B. R. and Kinimont, L. (1999) Tourism and heritage are not strangers: A study of opportunities for rural heritage museums to maximize tourism visitation. Journal of Travel Research, 37:3, pp. 299-304.
-
(1999)
Journal of Travel Research
, vol.37
, Issue.3
, pp. 299-304
-
-
Prideaux, B.R.1
Kinimont, L.2
-
27
-
-
34548423953
-
Let the ancestors rest in peace? New challenges for cultural heritage management in Zimbabwe
-
Pwiti, G. (1996) Let the ancestors rest in peace? New challenges for cultural heritage management in Zimbabwe. Conservation and Management of Archaeological Sites, 1:3, pp. 151-160.
-
(1996)
Conservation and Management of Archaeological Sites
, vol.1
, Issue.3
, pp. 151-160
-
-
Pwiti, G.1
-
28
-
-
33748747576
-
Traditions of sustainability in tourism studies
-
Saarinen, J. (2006) Traditions of sustainability in tourism studies. Annals of Tourism Research, 38:4, pp. 1121-1140.
-
(2006)
Annals of Tourism Research
, vol.38
, Issue.4
, pp. 1121-1140
-
-
Saarinen, J.1
-
29
-
-
0033913811
-
Tourism and sustainable development: Exploring the theoretical divide
-
Sharpley, R. (2000) Tourism and sustainable development: Exploring the theoretical divide. Journal of Sustainable Tourism, 8, pp. 1-19.
-
(2000)
Journal of Sustainable Tourism
, vol.8
, pp. 1-19
-
-
Sharpley, R.1
-
30
-
-
0031656513
-
Tourism and economic development: A survey
-
Sinclair, M. T. (1998) Tourism and economic development: A survey. The Journal of Development Studies, 34:5, pp. 1-51.
-
(1998)
The Journal of Development Studies
, vol.34
, Issue.5
, pp. 1-51
-
-
Sinclair, M.T.1
-
32
-
-
34548421821
-
-
WTO (WORLD TOURISM ORGANIZATION) World Tourism Organization, Madrid, Spain
-
WTO (WORLD TOURISM ORGANIZATION) (1995)World Tourism Organization, Madrid, Spain
-
(1995)
-
-
-
33
-
-
34547712830
-
-
WTO (WORLD TOURISM ORGANIZATION) Madrid: World Tourism Organization
-
WTO (WORLD TOURISM ORGANIZATION) (2005) Tourism highlights. Madrid: World Tourism Organization.
-
(2005)
Tourism Highlights
-
-
-
34
-
-
0002936341
-
Selling art and history: Cultural heritage and tourism
-
Zeppel, H. and Hall, C. (1992) Selling art and history: Cultural heritage and tourism. Journal of Tourism Studies, 2:1, pp. 29-45.
-
(1992)
Journal of Tourism Studies
, vol.2
, Issue.1
, pp. 29-45
-
-
Zeppel, H.1
Hall, C.2
-
36
-
-
34548409434
-
-
ZIMBABWE TOURISM AUTHORITY Zimbabwe Tourism Authority, Harare
-
ZIMBABWE TOURISM AUTHORITY (2002) Tourism economic indicators 1993-2000, Zimbabwe Tourism Authority, Harare
-
(2002)
Tourism Economic Indicators 1993-2000
-
-
-
37
-
-
34548417001
-
-
ZIMBABWE TOURISM AUTHORITY Zimbabwe Tourism Authority, Harare
-
ZIMBABWE TOURISM AUTHORITY (2002) Human resources audit report, Zimbabwe Tourism Authority, Harare
-
(2002)
Human Resources Audit Report
-
-
|