The design enterprise: Rethinking the HCl education paradigm

Design Issues

Volumn 23, Issue 3, 2007, Pages 30-45

  Faiola, Anthony ^a  

^a NONE

Author keywords

[No Author keywords available]

Indexed keywords

DESIGN; EDUCATION;

EID: 34548279388     PISSN: 07479360     EISSN: 15314790     Source Type: Journal    
DOI: 10.1162/desi.2007.23.3.30     Document Type: Article

References (90)

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2. Ibid.
3. Ibid.
4. Interaction design (ID): The phrase "Interaction design" has evolved out of a growing need to recognize the role that "design" plays in the development of emerging technologies. ID includes a special consideration for the complexity of the features, functions, and capabilities that newer technologies bring to the user. Although interaction design draws upon the traditional theories and practices of HCl and interface design, it clearly emphasizes human-centered design as the primary model upon which to secure the goals and preferences most desired by users. Hence, designers often consider interaction design as a discipline that places more emphasis on user experience (referred to as "user experience design") and the processes of designing for both human and system behavior to better solve interaction problems that users confront on a daily basis. As opposed to traditional HCl professionals, who hold degrees in computer science and cognitive psychology, interaction designers are often from traditional backgrounds in visual communication and industrial design. In this paper, the author is using the term HCl in the broadest sense to speak to both HCl and interaction design educators and professionals.
5. HCl Models, Theories, and Frameworks: Toward a New Multidisciplinary Science, J. M. Carroll, ed. (San Francisco: Morgan Kaufmann, 2003).
6. Anthony Faiola, "New Media Usability: HCl Curriculum Focus in the School of Informatics, IUPUI," ACM Interactions -New Visions of Human-Computer, 9: 2 (2002): 25-27;
7. Anthony Faiola, "The Copernican Shift: HCl Education and the Design Enterprise" in Human-Computer Interaction: Ergonomics and User Interfaces: Vol. 1 Theory and Practice, Part 1, J. Jacko and C. Stephanidis, eds. (London: Lawrence Erlbaum Associates, 2003);
8. Fallman, "Design-Oriented Human-Computer Interaction" (paper presented at the CHI2003 Conference on Human Factors in Computing Systems 2003);
9. and J. Löwgren and E. Stolterman, Thoughtful Interaction Design (Cambridge, MA: MIT Press, 2005).
10. A. Cockburn and T. Bell, "Extending HCl in the Computer Science Curriculum," in The Proceedings of the Third Australasian Conference on Computer Science Education, Brisbane, Australia, ed. David Carrington, 113-120 (New York: ACM Press, 1998).
11. Ibid.
12. B. Shneiderman, Leonardo's Laptop: Human Needs and the New Computing Technologies (Cambridge, MA: MIT Press, 2002).
13. Ibid.
14. P. J. Barnard, J. May, D. J. Duke, and D. A. Duce, "Systems Interactions and Macrotheory," Transactions on Computer Human Interactions 7 (2000): 222-262.
15. Ibid.
16. Ibid.
17. Y. Rogers, "New Theoretical Approaches for Human-Computer Interaction," Annual Review of Information, Science, and Technology 38 (2004): 87-143.
18. Ibid.
19. Bringing Design to Software, T. Winograd, ed. (Reading, MA: Addison-Wesley, 1996).
20. M. Kapor, "A Software Design Manifesto" in Bringing Design to Software, T. Winograd, J. Bennett, L. DeYoung, and B. Hartfield, eds. (New York: Addison Wesley, 1996), 1-16.
21. Ibid.
22. D. A. Norman, "Cognitive Engineering" in User-Centered System Design: New Perspectives in Human-Computer Interaction, D. A. Norman and S. Draper, eds. (Hillsdale, NJ: Lawrence Erlbaum Associates, 1986);
23. and D. A. Norman, The Design of Everyday Things (New York: Doubleday Currency, 1993).
24. D. A. Norman, The Design of Everyday Things (New York: Doubleday Currency, 1993).
25. Ibid.
26. D. A. Norman, Emotional Design: Why We Love (or Hate) Everyday Things (New York: Basic Books, 2004).
27. R. Buchanan, "Human-Centered Design: Changing Perspectives on Design Education in the East and West," Design Issues 20:1 (2004): 30-39.
28. R. Buchanan, "Good Design in the Digital Age," AIGA Journal of Design for the Network Economy 1:1 (2001).
29. J. C. Jones, Design Methods (New York: John Wiley & Sons, 1980).
30. Ibid.
31. Ibid.
32. E. DeBono, Lateral Thinking: Creativity Step by Step (New York: Harper & Row, 1990).
33. J. C. Jones, Design Methods (New York: John Wiley & Sons, 1980).
34. C. L. Owen, "Understanding Design Research: Toward an Achievement of Balance," Design Studies 19:1 (1998): 9-20.
35. Ibid.
36. Y. Lim and K. Sato, "Development of Design Information Framework for Interactive Systems Design" (paper presented at The 5th Asian International Symposium on Design Science, Seoul 2001).
37. Ibid.
38. J. Löwgren and E. Stolterman, Thoughtful Interaction Design (Cambridge, MA: MIT Press, 2005).
39. Ibid.
40. Ibid.
41. Ibid.
42. Ibid.
43. Ibid.
44. S. Douglas, M. Tremaine, L. Leventhal, C. E. Wills, and B. Manaris, "Incorporating Human-Computer Interaction into the Undergraduate Computer Science Curriculum" (paper presented at the SIGCSE 2002 Conference, Covington, KY, 2002).
45. P. J. Barnard, J. May, D. J. Duke, and D. A. Duce, "Systems Interactions and Macrotheory," Transactions on Computer Human Interactions, 7 (2000): 222-262;
46. Y. Lim and K. Sato, "Development of Design Information Framework for Interactive Systems Design" (paper presented at The 5th Asian International Symposium on Design Science, Seoul, 2001);
47. J. Löwgren and E. Stolterman, Thoughtful Interaction Design (Cambridge, MA: MIT Press, 2005);
48. L. Owen, "Understanding Design Research: Toward an Achievement of Balance," Design Studies 19:1 (1998): 9-20;
49. and Y. Rogers, "New Theoretical Approaches for Human-Computer Interaction," Annual Review of Information, Science, and Technology 38 (2004): 87-143.
50. R. Buchanan, "Human-Centered Design: Changing Perspectives on Design Education in the East and West," Design Issues 20:1 (2004): 30-39.
51. Ibid.
52. R. Cooper and M. Press, Academic Design Research (2005 [cited June 12, 2005]. Available from www.designcouncil.info/.
53. A. Faiola, "The Copernican Shift: HCl Education and the Design Enterprise" in Human-Computer Interaction: Ergonomics and User Interfaces: Vol. 1 Theory and Practice, Part 1, J. Jacko and C. Stephanidis, eds. (London: Lawrence Erlbaum Associates, 2003).
54. S. K. Card, T. P. Moran, and A. Newell, The Psychology of Human-Computer Interaction (Hillsdale, NJ: Lawrence Erlbaum Associates, 1983).
55. A. Sutcliffe, "On the Effective Use and Re-Use of HCl Knowledge," ACM Transactions on Computer-Human Interaction 7:2 (2000): 197-221.
56. Ibid.
57. Ibid.
58. H. Beyer and K. Holtzblatt, Contextual Design: Defining Customer-Centered Systems (New York: Morgan Kaufmann, 1998).
59. L. A. Suchman, Plans and Situated Actions: The Problem of Human-Machine Communication (Cambridge: Cambridge University, 1987).
60. J. Grudin, "The Computer Reaches Out: The Historical Continuity of Interface Design" (paper presented at the ACM CHI'90 Conference on Human Factors In Computing Systems: Evolution and Practice in User Interface Engineering, 1990).
61. J. A. Hughes, V. King, T. Rodden, and H. Andersen, "Moving Out from the Control Room: Ethnography in System Design" (paper presented at the ACM 1994 Conference for Computer-Supported Cooperative Work, New York, 1994).
62. Ibid.
63. C. Geertz, "Thick Description: Toward an Interpretive Theory of Culture" in Readings in the Philosophy of Social Science, M. Martin and C. C. McIntyre, eds. (New York: Basic Books, 1994), 213-31.
64. Participatory design: Emerging from Scandinavia in the early 1970s, participatory design is an approach that involves users as equal partners in the design process, designing the product in cooperation with the design team. Several models of how to carry out this technique have been developed since its inception. See also J. Preece, Y. Rogers, and H. Sharp, Interaction Design: Human-Computer Interaction (New York: John Wiley & Sons, 2002), 306-311.
65. Pluralistic walkthroughs: Another form of cognitive walkthrough that integrates user participation into the process of assessment of prototype design. As with cognitive walkthroughs, pluralistic walkthroughs simulate a user's interaction process at each step of executing a task. Driven by the scenario, the user and design team check to see if task goals are being fulfilled, while noting memory, cognitive overload, and overall ease of use.
66. Humane: To truly be "responsive to human needs and considerate of human frailties" (J. Raskin, The Humane Interface [New York: Addison-Wesley], 7), HCl design must grasp the relationship between context, cognition, and technology. Hence, a greater concern for humane technologies is argued from the position that: (1) a broader underpinning of epistemology should form the base of human-computer interaction design methodology for system design, and (2) current software design remains traditional, with outdated research models that do not pay adequate attention to social context, human limitations, and the enhancement of human creativity and processes of learning; A. Cooper and R. M. Reimann, About Face 2.0: The Essentials of Interaction Design (New York: Wiley & Sons, 2003).
67. B. A. Myers, "A Brief History of the Human Computer Interaction Technology," ACM Interactions 5:2 (1998): 44-54.
68. L. B. Gouveia and F Gouveia, "Evaluative Ethnography and Systems Design: Can It also Be Used to Assess Presence?" (paper presented at the 5th Annual International Workshop PRESENCE 2002, International Society for Presence Research, Universidade Fernando Pessoa, Porto, Portugal, 2002).
69. B. A. Nardi, "Activity Theory and Human-Computer Interaction" in Context and Consciousness: Activity Theory and Human-Computer Interactions, B. A. Nardi, ed. (Cambridge, MA: MIT Press, 1996), 7-16.
70. T. Hemmings and A. Crabtree, "Ethnography for Design?" (paper presented at the International Workshop on "Interpretive"Approaches to Information Systems and Computing Research, London, 2002).
71. S. Greenberg, "Teaching Human-Computer Interaction to Programmers," ACM Interactions 3:4 (1996): 62-76.
72. J. D. Foley, A. V. Dam, S. Feiner, S. and J. Hughes, "Computer Graphics: Principles and Practice." (New York: Addison Wesley 1990).
73. D. A. Norman, Emotional Design: Why We Love (or Hate) Everyday Things (New York: Basic Books, 2004).
74. J. Löwgren and E. Stolterman, Thoughtful Interaction Design {Cambridge, MA: MIT Press).
75. Ibid.
76. Ibid.
77. D. A. Norman, "Making Design Successful within the Constraints of Business" (lecture notes from Humans, Interaction, Technology, and Strategy (HITS) Conference, Chicago Institute of Design, 2003).
78. Design Research: Methods and Perspectives, B. Laurel, ed. (Cambridge, MA: MIT Press, 2003).
79. Ibid.
80. Ibid.
81. K. Donoghue, Built for Use: Driving Profitability through the User Experience (New York: McGraw Hill, 2002).
82. Ibid.
83. A. Tiwana, "An Empirical Study of the Effect of Knowledge of Integration on Software Development Performance," Information and Software Technology46: 13 (2004): 899-906.
84. Ibid.
85. C. McCarron, "The Matter of Degrees: The Ph.D. in Design," Communication Arts 41:11 (2000): 256-70.
86. Ibid.
87. Ibid.
88. E. Arias, H. Eden, G. Fischer, A. Gorman, and E. Scharff, "Transcending the Individual Human Mind Creating Shared Understanding through Collaborative Design" (paper presented at the ACM Transactions on Computer-Human Interaction 2000), 85-87.
89. C. L. Owen, "Understanding Design Research: Toward an Achievement of Balance," Design Studies 19:1 (1998): 9-20.
90. E. DeBono, Lateral Thinking: Creativity Step by Step (New York: Harper & Row, 1990).