Opinion mining in a telephone survey corpus

Proceedings of the Annual Conference of the International Speech Communication Association, INTERSPEECH

Volumn 2, Issue , 2006, Pages 1041-1044

  Camelin, Nathalie ^a   Damnati, Géraldine ^b   Béchet, Frédéric ^a   De Mori, Renato ^a  

^a UNIVERSITY OF AVIGNON   (France)

^b ORANGE LABS   (France)

Author keywords

Language models; Opinion mining; Speech recognition

Indexed keywords

DATA MINING; SALES; SPEECH RECOGNITION; SURVEYS; TELEPHONE SETS;

AUTOMATIC ANALYSIS; CUSTOMER SERVICES; INTERPRETATION METHODS; LANGUAGE MODEL; LARGE AMOUNTS OF DATA; OPINION MINING; TELEPHONE SURVEY;

CUSTOMER SATISFACTION;

EID: 34547550146     PISSN: None     EISSN: 19909772     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

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