Process-oriented taxonomy of BPOs: An exploratory study

Business Process Management Journal

Volumn 13, Issue 4, 2007, Pages 588-606

  Niranjan, T T ^a   Saxena, K B C ^a   Bharadwaj, Sangeeta S ^a  

^a MANAGEMENT DEVELOPMENT INSTITUTE   (India)

Author keywords

India; Outsourcing; Service levels

Indexed keywords

EID: 34547398463     PISSN: 14637154     EISSN: None     Source Type: Journal    
DOI: 10.1108/14637150710763595     Document Type: Article

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