메뉴 건너뛰기




Volumn , Issue , 2005, Pages 767-779

An integrative model of trust on IT outsourcing : From the service receiver's perspective

Author keywords

Initial trust and distrust; IT outsourcing; Knowledge sharing; Mutual dependency; Outsourcing success; Trust

Indexed keywords

INITIAL TRUST AND DISTRUST; IT OUTSOURCING; KNOWLEDGE-SHARING; MUTUAL DEPENDENCIES; OUTSOURCING SUCCESS; TRUST;

EID: 34547382911     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper
Times cited : (13)

References (42)
  • 3
    • 41649112685 scopus 로고
    • Structural equation modeling in practice: A review and recommended two-step approach
    • Anderson, J.C., and Gerbing, D.W. "Structural Equation Modeling in Practice: A Review and Recommended Two-step Approach," Psychological Bulletin (103:3), 1988, pp.411-423
    • (1988) Psychological Bulletin , vol.103 , Issue.3 , pp. 411-423
    • Anderson, J.C.1    Gerbing, D.W.2
  • 4
    • 0001780926 scopus 로고
    • A model of distributor's perspective of distributor-manufacturer working relationships
    • Anderson, J.C., and Narus, J.A. "A Model of Distributor's Perspective of Distributor-Manufacturer Working Relationships," Journal of Marketing (48), 1984, pp.62-74.
    • (1984) Journal of Marketing , Issue.48 , pp. 62-74
    • Anderson, J.C.1    Narus, J.A.2
  • 5
    • 0000956697 scopus 로고
    • Configurations of interorganizational relationships: A comparison between U.S. and Japanese automakers
    • Bensaou, M., and Venkatraman, N. "Configurations of Interorganizational Relationships: A Comparison between U.S. and Japanese Automakers," Management Science (41:9), 1995, pp.1471-1492.
    • (1995) Management Science , vol.41 , Issue.9 , pp. 1471-1492
    • Bensaou, M.1    Venkatraman, N.2
  • 6
    • 84936823865 scopus 로고
    • The design and administration of mail survey
    • W.R. Scott and J. Blake (eds.)
    • Dillman, D. A. "The Design and Administration of Mail Survey," in W.R. Scott and J. Blake (eds.), Annual Review of Sociology, 1991, pp.225-249.
    • (1991) Annual Review of Sociology , pp. 225-249
    • Dillman, D.A.1
  • 7
    • 0001947479 scopus 로고
    • Power dependence relationship
    • February
    • Emerson, R. M. "Power Dependence Relationship," American Sociological Review (27), February 1962, pp.31-41.
    • (1962) American Sociological Review , vol.27 , pp. 31-41
    • Emerson, R.M.1
  • 8
    • 77957043729 scopus 로고
    • Direct experience and attitude-behavior consistency
    • L. Berkowitz (ed.) Academic Press, NY
    • Fazio, R. H., and Zanna, M. P. "Direct Experience and Attitude-Behavior Consistency," in Advances in Experimental Social Psychology, L. Berkowitz (ed.), Academic Press, NY, 1981, pp.162-202.
    • (1981) Advances in Experimental Social Psychology , pp. 162-202
    • Fazio, R.H.1    Zanna, M.P.2
  • 11
    • 1142268386 scopus 로고    scopus 로고
    • Reflections on the dimensions of trust and trustworthiness among online consumers
    • Gefen, D. "Reflections on the Dimensions of Trust and Trustworthiness among Online Consumers," The DATA BASE for Advances in Information Systems (33:3), 2002, pp.38-53 (Pubitemid 44775625)
    • (2002) Data Base for Advances in Information Systems , vol.33 , Issue.3 , pp. 38-53
    • Gefen, D.1
  • 12
    • 0001287023 scopus 로고    scopus 로고
    • The effect of service quality and partnership on the outsourcing of information systems functions
    • Grover, V., Cheon, M. J., and Teng, J. T. C. "The Effect of Service Quality and Partnership on the Outsourcing of Information Systems Functions," Journal of Management Information System (12:4), 1996, pp.89-116. (Pubitemid 126704856)
    • (1996) Journal of Management Information Systems , vol.12 , Issue.4 , pp. 89-116
    • Grover, V.1
  • 13
    • 0005475013 scopus 로고
    • Does familiarity breed trust? the implications of repeated ties for contractual choice in alliances
    • Gulati, R. "Does Familiarity Breed Trust? The Implications of Repeated Ties for Contractual Choice in Alliances," Academy of Management Journal (38:1), 1995, pp.85-112
    • (1995) Academy of Management Journal , vol.38 , Issue.1 , pp. 85-112
    • Gulati, R.1
  • 15
    • 0001780550 scopus 로고
    • Alliances in industrial purchasing: The determinants of joint action in buyer-supplier relationships
    • February
    • Heide, J.B., and John, G. "Alliances in Industrial Purchasing: The Determinants of Joint Action in Buyer-supplier Relationships," Journal of Marketing Research (27), February 1990, pp.24-36
    • (1990) Journal of Marketing Research , vol.27 , pp. 24-36
    • Heide, J.B.1    John, G.2
  • 16
  • 18
    • 0025486073 scopus 로고
    • Information partnerships-shared data, shared scale
    • Konsynski, B.R., and McFarlan, F.W. "Information Partnerships-shared Data, Shared Scale," Harvard Business Review (68:5), 1990, pp.114-120
    • (1990) Harvard Business Review , vol.68 , Issue.5 , pp. 114-120
    • Konsynski, B.R.1    McFarlan, F.W.2
  • 20
    • 0040058608 scopus 로고    scopus 로고
    • Embedded firms, embedded knowledge: Problems of collaboration and knowledge transfer in global cooperative ventures
    • Lam, A. "Embedded Firms, Embedded Knowledge: Problems of Collaboration and Knowledge Transfer in Global Cooperative Ventures," Organization Studies (18:6), 1997, pp.973-996. (Pubitemid 128008905)
    • (1997) Organization Studies , vol.18 , Issue.6 , pp. 973-996
    • Lam, A.1
  • 21
    • 0035313688 scopus 로고    scopus 로고
    • The impact of knowledge sharing, organizational capability and partnership quality on IS outsourcing success
    • Lee, J. N. "The Impact of Knowledge Sharing, Organizational Capability and Partnership Quality on IS Outsourcing Success," Information and Management (38:5), 2001, pp.323-335
    • (2001) Information and Management , vol.38 , Issue.5 , pp. 323-335
    • Lee, J.N.1
  • 22
    • 0033277427 scopus 로고    scopus 로고
    • Effect of partnership quality on it outsourcing success: Conceptual framework and empirical validation
    • Lee, J. N. and Kim, Y. G. "Effect of Partnership Quality on IT Outsourcing Success: Conceptual Framework and Empirical Validation," Journal of Management Information Systems (15:4), 1999, pp.29-61.
    • (1999) Journal of Management Information Systems , vol.15 , Issue.4 , pp. 29-61
    • Lee, J.N.1    Kim, Y.G.2
  • 23
    • 0002695530 scopus 로고
    • Trust in relationships: A model of trust development and decline
    • B. B. Bunker and J. Z. Rubin (eds.), Jossey-Bass, SanFrancisco
    • Lewick, R. J., and Bunker, B. B. "Trust in Relationships: A Model of Trust Development and Decline," in Conflict, Cooperation and Justice, B. B. Bunker and J. Z. Rubin (eds.), Jossey-Bass, SanFrancisco, 1995, pp.133-173.
    • (1995) Conflict, Cooperation and Justice , pp. 133-173
    • Lewick, R.J.1    Bunker, B.B.2
  • 24
    • 0001204380 scopus 로고
    • Trust development, the GRIT proposal, and the effects of conciliatory acts on conflict and cooperation
    • Lindskold, S. "Trust Development, the GRIT Proposal, and the Effects of Conciliatory Acts on Conflict and Cooperation," Psychological Bulletin (85:4), 1978, pp.772-93.
    • (1978) Psychological Bulletin , vol.85 , Issue.4 , pp. 772-93
    • Lindskold, S.1
  • 25
    • 71549157959 scopus 로고
    • Determinants of information technology outsourcing: A cross sectional analysis
    • Loh, L., and Venkatraman, N. "Determinants of Information Technology Outsourcing: A Cross Sectional Analysis," Journal of Management Information Systems (9:1), 1992, pp.7-24.
    • (1992) Journal of Management Information Systems , vol.9 , Issue.1 , pp. 7-24
    • Loh, L.1    Venkatraman, N.2
  • 26
    • 0033241307 scopus 로고    scopus 로고
    • The effect of the performance appraisal system on trust in management: A field quasi-experiment
    • Mayer, R. C., and Davis, J. H. "The Effect of the Performance Appraisal System on Trust in Management: A Field Quasi-Experiment," Journal of Applied Psychology (84:1), 1999, pp.123-36
    • (1999) Journal of Applied Psychology , vol.84 , Issue.1 , pp. 123-36
    • Mayer, R.C.1    Davis, J.H.2
  • 28
    • 0001975382 scopus 로고
    • How to manage an it outsourcing alliance
    • Winter
    • McFarlan, F. W., and Nolan, R. L. "How to Manage an IT Outsourcing Alliance," Sloan Management Review Winter 1995, pp.9-23.
    • (1995) Sloan Management Review , pp. 9-23
    • McFarlan, F.W.1    Nolan, R.L.2
  • 29
    • 0040217477 scopus 로고    scopus 로고
    • While trust is cool and collected, distrust is fiery frenzied: A model of distrust concepts
    • Boston, Massachusetts, August 2-5
    • McKinght, D. H., and Chervany, N. L. "While Trust is Cool and Collected, Distrust is Fiery Frenzied: A Model of Distrust Concepts," Proceeding of the Seventh Americas Conference on Information Systems, Boston, Massachusetts, August 2-5, 2001, pp.883-888.
    • (2001) Proceeding of the Seventh Americas Conference on Information Systems , pp. 883-888
    • McKinght, D.H.1    Chervany, N.L.2
  • 30
    • 0009925685 scopus 로고    scopus 로고
    • Initial trust formation in new organizational relationship
    • McKnight, D. H., Cummings, L. L., and Chervany, N. L. "Initial Trust Formation in New Organizational Relationship," Academy of Management Review (23:3), 1998, pp.473-490.
    • (1998) Academy of Management Review , vol.23 , Issue.3 , pp. 473-490
    • McKnight, D.H.1    Cummings, L.L.2    Chervany, N.L.3
  • 31
    • 84989085629 scopus 로고
    • Characteristics of partnership success: Partnership attributes, communication, behavior, and conflict resolution techniques
    • Mohr, J., and Spekman, R. "Characteristics of Partnership Success: Partnership Attributes, Communication, Behavior, and Conflict Resolution Techniques," Strategic Management Journal (15), 1994, pp.135-152.
    • (1994) Strategic Management Journal , Issue.15 , pp. 135-152
    • Mohr, J.1    Spekman, R.2
  • 32
    • 0000361115 scopus 로고    scopus 로고
    • The contribution of shared knowledge to is group performance
    • Nelson, K. M. and Cooprider, J. G. "The Contribution of Shared Knowledge to IS Group Performance," MIS Quarterly (20), 1996, pp.409-434.
    • (1996) MIS Quarterly , Issue.20 , pp. 409-434
    • Nelson, K.M.1    Cooprider, J.G.2
  • 37
    • 0003131662 scopus 로고
    • The nature of trust
    • J. T. Tedeschi (ed.), Aldine Publishing Company, Chicago
    • Riker, W. H. "The Nature of Trust," in Perspectives on Social Power, J. T. Tedeschi (ed.), Aldine Publishing Company, Chicago, 1971, pp.63-81.
    • (1971) Perspectives on Social Power , pp. 63-81
    • Riker, W.H.1
  • 38
    • 0001910618 scopus 로고
    • Generalized experiences for interpersonal trust
    • Rotter, J. B. "Generalized Experiences for Interpersonal Trust," American Psychologist (26:5), 1971, pp.443-452.
    • (1971) American Psychologist , vol.26 , Issue.5 , pp. 443-452
    • Rotter, J.B.1
  • 39
    • 0011785265 scopus 로고    scopus 로고
    • The role of trust in outsourced is development projects
    • Sabherwal, R. "The Role of Trust in Outsourced IS Development Projects," Communications of the ACM (42:2), 1999, pp.80-86. (Pubitemid 129566443)
    • (1999) Communications of the ACM , vol.42 , Issue.2 , pp. 80-86
    • Sabherwal, R.1
  • 40
    • 0001965575 scopus 로고
    • Trust and distrust
    • W. G. Austin and S. Worchel (eds.), Brooks/Cole Publishing, Monterey, CA
    • Worchel, P. "Trust and Distrust," in The Social Psychology of Intergroup Relations, W. G. Austin and S. Worchel (eds.), Brooks/Cole Publishing, Monterey, CA, 1979, pp.174-187.
    • (1979) The Social Psychology of Intergroup Relations , pp. 174-187
    • Worchel, P.1
  • 42
    • 67649084317 scopus 로고
    • Trust and managerial problem solving
    • Zand, D. E. "Trust and Managerial Problem Solving," Administrative Science Quarterly (17), 1972, pp.229-239.
    • (1972) Administrative Science Quarterly , Issue.17 , pp. 229-239
    • Zand, D.E.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.