Understanding e-government (G2C) in the knowledge society

International Journal of Information Technology and Management

Volumn 6, Issue 2-4, 2007, Pages 138-147

  Kolsaker, Ailsa ^a  

^a UNIVERSITY OF SURREY   (United Kingdom)

Author keywords

Citizen engagement; E government; Knowledge management; Knowledge society; Participation

Indexed keywords

ADMINISTRATIVE DATA PROCESSING; ECONOMIC ANALYSIS; INFORMATION TECHNOLOGY; MARKETING; WEB SERVICES;

CITIZEN ENGAGEMENT; E-GOVERNMENT; KNOWLEDGE SOCIETY; PARTICIPATION; SECTOR BUREAUCRACY;

KNOWLEDGE MANAGEMENT;

EID: 34547311923     PISSN: 14614111     EISSN: None     Source Type: Journal    
DOI: 10.1504/ijitm.2007.013997     Document Type: Article

References (42)

1. Asgarkhani, M. (2005) 'Digital government and its effectiveness in public management reform', Public Management Review, Vol. 7, No. 3, pp.465-487.
2. Banerjee, P. and Chau, P. (2004) 'An evaluative framework for analysing e-government convergence capability in developing countries', Electronic Government, Vol. 1, No. 1, pp.29-48.
3. Buniyamin, N. (2004) 'The intranet: a platform for knowledge management system based on knowledge mapping', International Journal of Technology Management, Vol. 28, Nos. 7-8, pp.729-746.
4. Chadwick, A. (2003) 'E-government and e-democracy: a case for convergence?', Paper for Presentation at Public Policy in the E-Government Era (U), University of Leicester, 15-17 April.
5. Day, R. (2005) 'Clearing up "Implicit knowledge": implications for knowledge management, information science, psychology, and social epistemology', Journal of the American Society for Information Science and Technology, Vol. 56, No. 6, pp.630-635.
6. Duguid, P. (2005) 'The art of knowing: social and tacit dimensions of knowledge and the limits of the community of practice', Information Society, Vol. 21, No. 2, pp.109-118.
7. Evers, H-D. and Menkhoff, T. (2004) 'Reflections about the role of expert knowledge and consultants in an emerging knowledge-based economy', Human Systems Management, Vol. 23, No. 4, pp.137-149.
8. Foley, P. (2005) 'The real benefits, beneficiaries and value of e-government', Public Money and Management, Vol. 25, No. 1, pp.4-6.
9. Foley, P. and Alfonso, X. (2002) 'The digital divide: the largest barrier to effective implementation of e-govemment?', Proceedings of the 2nd European Conference on e-Government, Reading: Academic Conferences Ltd.
10. Fountain, J. (2001) Building the Virtual State: Information Technology and Institutional Change, Washington, DC: Brookings Institution.
11. Furedi, F. (2004) Where Have All the Intellectuals Gone?, London: Continuum.
12. Gerald, G. (2004) 'Realizing the promise of electronic government', Journal of Global Information Management, Vol. 13, No. 1, pp. 1-5.
13. Jeffrey, R. (2003) 'The relational dynamics of e-governance', Public Performance and Management Review, Vol. 26, No. 4, pp.391-414.
14. Koh, C., Ryan, S. and Prybutok, V. (2006) 'Creating value through managing knowledge in an e-government to constituency (G2C) environment', Journal of Computer Information Systems, Vol. 45, No. 4, pp.32-41.
15. Kolsaker, A. and Lee-Kelley, E. (2004) 'Reconceptualising government in the new E-ra', Proceedings of the 5th Knowledge Management in Electronic Government Conference, Lecture Notes in Artificial Intelligence, Vol. 3035, pp.18-26.
16. Krohn, W. (2001) 'Knowledge societies', in N.J. Smelser and P.B. Baltes (Eds.) International Encyclopedia of the Social and Behavioral Sciences, Oxford: Blackwell, pp.8139-8143.
17. Kwan, M. and Cheung, P-K. (2006) 'The knowledge transfer process: from field studies to technology development', Journal of Database Management, Vol. 17, No. 1, pp.16-32.
18. LaDuke, B. (2004) 'Beyond Polanyi', Knowledge Management, July-August, pp.10-11.
19. Lee, S.M., Xin, T. and Trimi, S. (2005) Current Practices of Leading e-Government Countries, Communications of the ACM, October, Vol. 48, No. 10, pp.99-104.
20. Liebowitz, J. (2004) 'Will knowledge management work in the government?', Electronic Government, Vol. 1, No. 1, pp.1-7.
21. Lin, F. (2006) 'Knowledge map creation and maintenance for virtual communities of practice', Information Processing and Management, Vol. 42, No. 2, pp.551-568.
22. Martin, W. (2005) 'Information society revisited: from vision to reality', Journal of Information Science, Vol. 31, No. 1, pp.4-13.
23. Menocal, A. (2004) 'And if there was no state?: critical reflections on Bates, Polanyi and Evans on the role of the state in promoting development', Third World Quarterly, Vol. 25, No. 4, pp.765-777.
24. Mishra, R. (1999) Globalisation and the Welfare State, Cheltenham: Edward Elgar.
25. Newman, J. (2001) Modernising Governance: New Labour, Policy and Society, London: Sage.
26. Nowotny, H., Scott, P. and Gibbons, M. (2001) Re-thinking Science, Knowledge and the Public in an Age of Uncertainty, Cambridge: Polity Press.
27. OECD (2001) Citizens as Partners: Information, Consultation and Public Participation in Policy Making, Paris: OECD Publications, http://oecdpublications.gfi-nb.com.
28. OECD (2003a) The Learning Government, Paris: OECD Publications, http://www.oecd.org.
29. OECD (2003b) The e-Government Imperative, Paris: OECD Publications, http://www.oecd.org.
30. OECD (2005) E-Government for Better Government, Paris: OECD Publications, http://www.oecd.org.
31. Polanyi, M. (1967) The Tacit Dimension, Garden City, NY: Anchor Books.
32. Rose, N. (1999) Powers of Freedom: Reframing Political Thought, Cambridge: Cambridge University Press.
33. Saxena, K. (2005) 'Towards excellence in e-governance', International Journal of Public Sector Management, Vol. 18, No. 6, pp.498-513.
34. Sharma, S. (2004) 'Assessing e-government implementations', Electronic Government, Vol. 1, No. 2, pp. 198-212.
35. Simmel, G. (1911) 'Philosophical culture', in M. Frisby and M. Featherstone (1997) Simmel on Culture: Selected Writings, London: Sage.
36. Society of Information Technology Management (SOCITM) (2004) Society of Information Technology Management (SOCITM): 'Local e-Government Now', http://www.socitm.gov.uk.
37. Spectator (2004) Dumbing Down: The Proof, Vol. 296, No. 9199, pp.20-22.
38. Stehr, N. (1994) Knowledge Societies, Thousand Oaks, California: Sage.
39. Thurm, S. (2006) 'Companies struggle to pass on knowledge that workers acquire', Wall Street Journal, Vol. 247, No. 18, p.1.
40. TSO (1999) Modernising Government, http://www.archive.official- documents.co.uk.
41. United Nations (2005) UN Global e-Government Readiness Report, New York, http://www.unpan.org/egovernment5.asp.
42. West, D. (2004) 'E-government and the transformation of service delivery and citizen attitudes', Public Administration Review, Vol. 64, No. 1, pp.15-28.