Contrasting "complainers" with "non-complainers" on attitude toward complaining, propensity to complain, and key personality characteristics: A nomological look

Psychology and Marketing

Volumn 24, Issue 7, 2007, Pages 579-594

  Bodey, Kelli ^a   Grace, Debra ^a,b  

^a GRIFFITH UNIVERSITY   (Australia)

^b GRIFFITH UNIVERSITY   (Australia)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 34547304334     PISSN: 07426046     EISSN: 15206793     Source Type: Journal    
DOI: 10.1002/mar.20174     Document Type: Article

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