Exploratory study of logistics service quality scale based on online shopping malls

Journal of Zhejiang University: Science A

Volumn 8, Issue 6, 2007, Pages 926-931

  Feng, Yi Xiong ^a   Zheng, Bing ^b   Tan, Jian Rong ^a  

^a ZHEJIANG UNIVERSITY   (China)

^b DALIAN UNIVERSITY   (China)

Author keywords

Dimensions of LSQ; Logistics service; Logistics service quality (LSQ); Online shopping

Indexed keywords

ONLINE SEARCHING; ONLINE SYSTEMS; PROFITABILITY; QUALITY OF SERVICE; SHOPPING CENTERS;

DIMENSIONS OF LSQ; LOGISTICS SERVICE; LOGISTICS SERVICE QUALITY (LSQ); ONLINE SHOPPING;

ELECTRONIC COMMERCE;

EID: 34547289634     PISSN: 1673565X     EISSN: 18621775     Source Type: Journal    
DOI: 10.1631/jzus.2007.A0926     Document Type: Article

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