메뉴 건너뛰기




Volumn 6, Issue 3, 2006, Pages 260-269

Expectation-based quality of service assessment

Author keywords

Quality of service; Quality of service assessment; Service oriented computing; User expectation

Indexed keywords


EID: 34547226490     PISSN: 14325012     EISSN: 14321300     Source Type: Journal    
DOI: 10.1007/s00799-006-0004-3     Document Type: Article
Times cited : (12)

References (27)
  • 1
    • 0012841057 scopus 로고    scopus 로고
    • Definition, execution, analysis, and optimization, of composite e-services
    • 200.1
    • Casati, F., Shan, M.C.: Definition, execution, analysis, and optimization, of composite e-services. Data Eng. Bull. 4(1), 29-34 (200.1)
    • Data Eng. Bull , vol.4 , Issue.1 , pp. 29-34
    • Casati, F.1    Shan, M.C.2
  • 4
    • 1142270712 scopus 로고    scopus 로고
    • E-service: A new paradigm for business in. the electronic environment
    • Rust, R.T., Kannan, P.K.: E-service: a new paradigm for business in. the electronic environment. Commun. ACM. 46(6), 36-42 (2003)
    • (2003) Commun. ACM , vol.46 , Issue.6 , pp. 36-42
    • Rust, R.T.1    Kannan, P.K.2
  • 7
    • 0002910439 scopus 로고    scopus 로고
    • Agent-oriented technology in support of ebusiness
    • Papazoglou, M.P.: Agent-oriented technology in support of ebusiness. Commun. ACM 44(4), 71-77 (2001)
    • (2001) Commun. ACM , vol.44 , Issue.4 , pp. 71-77
    • Papazoglou, M.P.1
  • 10
    • 11744269353 scopus 로고    scopus 로고
    • Aurrecoechea, C., Campbell, A.T., Hauw, L.: A survey of QoS architectures. Multisyst. J. 6(3), 138-151 (1998)
    • Aurrecoechea, C., Campbell, A.T., Hauw, L.: A survey of QoS architectures. Multisyst. J. 6(3), 138-151 (1998)
  • 11
    • 0002800917 scopus 로고    scopus 로고
    • A survey of quality of service in mobile computing environments
    • Chalmers, D., Sloman, M.: A survey of quality of service in mobile computing environments. IEEE Commun. Surv. Tutorials 2(2), 2-10 (1999)
    • (1999) IEEE Commun. Surv. Tutorials , vol.2 , Issue.2 , pp. 2-10
    • Chalmers, D.1    Sloman, M.2
  • 12
    • 0036885487 scopus 로고    scopus 로고
    • AIMQ: A methodology for information quality assessment
    • Lee, Y.W., Strong, D.M., Khan, B.K., Wang, R.Y.: AIMQ: a methodology for information quality assessment. Inform. Manage. 40, 133-146 (2002)
    • (2002) Inform. Manage , vol.40 , pp. 133-146
    • Lee, Y.W.1    Strong, D.M.2    Khan, B.K.3    Wang, R.Y.4
  • 13
    • 34547179609 scopus 로고
    • Reassessment of expectations as a comparison standard in measuring service quality: Implications for future research
    • Parasuraman, A., Zeithaml, V.A., Berry, L.L.: Reassessment of expectations as a comparison standard in measuring service quality: implications for future research. J. Market. 58, 201-230 (1994)
    • (1994) J. Market , vol.58 , pp. 201-230
    • Parasuraman, A.1    Zeithaml, V.A.2    Berry, L.L.3
  • 19
    • 0034286541 scopus 로고    scopus 로고
    • Using trust for detecting deceitful agents in artificial societies
    • Schillo, M., Funk, P., Rovatsos, M.: Using trust for detecting deceitful agents in artificial societies. Appl. Artif. Intell. 14(8), 825-848 (2000)
    • (2000) Appl. Artif. Intell , vol.14 , Issue.8 , pp. 825-848
    • Schillo, M.1    Funk, P.2    Rovatsos, M.3
  • 20
    • 2542592296 scopus 로고    scopus 로고
    • Conceptual model of web service reputation
    • Maximilien, E.M., Singh, M.: Conceptual model of web service reputation. ACM SIGMOD Record. 31(4), 36-41 (2002)
    • (2002) ACM SIGMOD Record , vol.31 , Issue.4 , pp. 36-41
    • Maximilien, E.M.1    Singh, M.2
  • 24
    • 0002918344 scopus 로고    scopus 로고
    • Beyond accuracy: What data quality means to data consumers
    • Wang, R.Y., Strong, D.M. Beyond accuracy: what data quality means to data consumers. J. Manage. Inform. Syst. 12(4), 5-34 (1996)
    • (1996) J. Manage. Inform. Syst , vol.12 , Issue.4 , pp. 5-34
    • Wang, R.Y.1    Strong, D.M.2
  • 26
    • 0010773408 scopus 로고
    • The decline of quality
    • Tuchman, B.W.: The decline of quality. New York Times Mag. 2, 38-41 (1980)
    • (1980) New York Times Mag , vol.2 , pp. 38-41
    • Tuchman, B.W.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.