Development of service quality scale for surgical hospitalization

Journal of the Formosan Medical Association

Volumn 106, Issue 6, 2007, Pages 475-484

  Teng, Ching I ^a   Ing, Ching Kang ^b   Chang, Hao Yuan ^b   Chung, Kuo Piao ^b  

^a CHANG GUNG UNIVERSITY   (Taiwan)

^b NATIONAL TAIWAN UNIVERSITY   (Taiwan)

Author keywords

Scale development; Service quality; Surgical hospitalization

Indexed keywords

ADULT; ARTICLE; CLINICAL COMPETENCE; CONTENT VALIDITY; CONTROLLED STUDY; CRONBACH ALPHA COEFFICIENT; ENVIRONMENTAL SANITATION; FEMALE; HEALTH CARE MANAGEMENT; HEALTH CARE QUALITY; HEALTH SERVICE; HEALTH SURVEY; HUMAN; MAJOR CLINICAL STUDY; MALE; PROCESS DEVELOPMENT; RELIABILITY; STATISTICAL SIGNIFICANCE; SURGICAL WARD;

EID: 34447343320     PISSN: 09296646     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0929-6646(09)60297-7     Document Type: Article

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