Recommending a TQM model for Indian organizations

TQM Magazine

Volumn 19, Issue 4, 2007, Pages 328-353

  Kakkar, Subhash ^a   Narag, A S ^a  

^a UNIVERSITY OF DELHI   (India)

Author keywords

Factor analysis; India; Total quality management

Indexed keywords

CORRELATION METHODS; INDIA; MATHEMATICAL MODELS; RESEARCH AND DEVELOPMENT MANAGEMENT; SOCIETIES AND INSTITUTIONS;

CORRELATION COEFFICIENTS; FACTOR ANALYSIS;

TOTAL QUALITY MANAGEMENT;

EID: 34250877670     PISSN: 0954478X     EISSN: None     Source Type: Journal    
DOI: 10.1108/09544780710756232     Document Type: Article

References (21)

1. Arrindell, W.A. and van der Ende, J. (1985), "An empirical test of the utility of the observations-to-variables ratio in factor and component analysis", Applied Psychological Measurement, Vol. 9, pp. 165-78.
2. Cattell, R.B. (1966), "The scree test for the number of factors", Multivariate Behavioral Research, Vol. 1, pp. 629-37.
3. Cronbach, L.J. (1951), "Coefcient alpha and the internal structure of tests", Psychometrika, Vol. 16, pp. 297-334.
4. Desai, D.A. (2006), "Improving customer delivery commitments the Six Sigma way: case study of an Indian small scale industry", International Journal of Six Sigma and Competitive Advantage, Vol. 2 No. 1, pp. 23-47.
5. Guadagnoli, E. and Velicer, W.F. (1988), "Relation of sample size to the stability of component patterns", Psychological Bulletin, Vol. 10, pp. 265-75.
6. Kaiser, H.F. (1960), "The application of electronic computers to factor analysis", Educational and Psychological Measurement, Vol. 20, pp. 141-51.
7. Kaiser, H.F. (1970), "A second generation little jiffy", Psychometrika, Vol. 35, pp. 401-15.
8. Klefsjo, B., Bergquist, B. and Edgeman, R.L. (2006), "Six Sigma and Total Quality Management: different day, same soup?", International Journal of Six Sigma and Competitive Advantage, Vol. 2 No. 2, pp. 162-78.
9. Kulkarni, S. (2005), "Graph theory and matrix approach for performance evaluation of TQM in Indian industries", The TQM Magazine, Vol. 17 No. 6, pp. 509-26.
10. Lance, C.E., Butts, M. and Michels, L. (2006), "The sources of four commonly reported cut-off criteria: what did they really say?", Organizational Research Methods, Vol. 9, pp. 202-20.
11. MacCallum, R.C., Widaman, K.F., Zhang, S. and Hong, S. (1999), "Sample size in factor analysis", Psychological Methods, Vol. 4, pp. 84-99.
12. Mani, T.P., Murugan, N. and Rajendran, C. (2003), "TQM is a must for success, but not sufficient for survival: a conceptual framework as contemplated in ancient Tamil literature in India", Total Quality Management, Vol. 14 No. 4, pp. 395-405.
13. Nunnally, J.C. and Bernstein, I.H. (1994), Psychometric Theory, 3rd ed., McGraw-Hill, New York, NY.
14. Oakland, J. (1989), Total Quality Management, Heinemann, London.
15. Seth, D. and Tripathi, D. (2005), "Relationship between TQM and TPM implementation factors and business performance of manufacturing industry in Indian context", International Journal of Quality & Reliability Management, Vol. 22 No. 3, pp. 256-77.
16. Shrivastava, R.L., Mohanty, P. and Lakhe, R.R. (2006), "Linkages between total quality management and organisational performance: an empirical study for Indian industry", Production Planning and Control, Vol. 17 No. 1, pp. 13-30.
17. Siddiqui, J. and Rahman, Z. (2006), "Interdisciplinary journal of information", Knowledge and Management, Vol. 1, pp. 125-36.
18. Singh, P.J., Feng, M. and Smith, A. (2006), "ISO 9000 series of standards: comparison of manufacturing and service organizations", International Journal of Quality & Reliability Management, Vol. 23 No. 2, pp. 122-42.
19. Tripathi, D. (2005), "Influence of experience and collaboration on effectiveness of quality management practices: the case of Indian manufacturing", International Journal of Productivity and Performance Management, Vol. 54 No. 1, pp. 23-33.
20. Wali, A.A., Deshmukh, S.G. and Gupta, A.D. (2003), "Critical success factors of TQM: a select study of Indian organizations", Production Planning and Control, Vol. 14 No. 1, pp. 3-14.
21. Osada, T. (1991), The 5S: Five Keys to a Total Quality Environment, Asian Productivity Organization, Tokyo.