Home care; Older people; Performance indicators; Quality
Indexed keywords
AGED;
ARTICLE;
COMMUNITY CARE;
EPIDEMIOLOGY;
EVALUATION;
FACTORIAL ANALYSIS;
FEMALE;
HEALTH CARE QUALITY;
HOME CARE;
HUMAN;
MALE;
METHODOLOGY;
PATIENT SATISFACTION;
RANDOMIZATION;
STANDARD;
UNITED KINGDOM;
AGED;
AGED, 80 AND OVER;
COMMUNITY HEALTH SERVICES;
FACTOR ANALYSIS, STATISTICAL;
FEMALE;
GREAT BRITAIN;
HEALTH CARE SURVEYS;
HOME CARE SERVICES;
HUMANS;
MALE;
PATIENT SATISFACTION;
QUALITY ASSURANCE, HEALTH CARE;
QUALITY INDICATORS, HEALTH CARE;
RANDOM ALLOCATION;
What determines patients' satisfaction with their mental health care and quality of life?
Blenkiron P. Hammill C.A. (2003) What determines patients' satisfaction with their mental health care and quality of life? Postgraduate Medical Journal 79 (932 337 340.
Department of Health (. Department of Health, London.
Department of Health (1998a) Modernising Social Services Promoting Independence, Improving Protection, Raising Standards. Department of Health, London.
Department of Health (. Department of Health, London.
Department of Health (2002) Personal Social Services Elderly Home Care User Experience Survey: What Needs Doing for 2002-2003. Department of Health, London.
Department of Health (. Department of Health, London.
Department of Health (2003b) Personal Social Services Survey of Home Care Users in England Aged 65 or Over: 2002-03, England. Department of Health, London.
Department of Health Office for National Statistics (. Department of Health, London.
Department of Health Office for National Statistics (2003c) Community Care Statistics 2002: Home Care Services for Adults, England. Department of Health, London.
Methodological challenges associated with patient responses to follow-up longitudinal surveys regarding quality of care
Kahn K.L., Liu H., Adams J.L., et al. (2003) Methodological challenges associated with patient responses to follow-up longitudinal surveys regarding quality of care. Health Services Research 38, 1579 1598.
Discussion Paper 2104/3, Personal Social Services Research Unit, University of Kent, Canterbury, UK.
Netten A., Francis J., Jones K. Bebbington A. (2004) Performance and Quality: User Experiences of Home Care Services. Discussion Paper 2104/3, Personal Social Services Research Unit, University of Kent, Canterbury, UK. http://www.pssru.ac.uk.
User satisfaction surveys and cognitive questions testing in the public sector: The case of personal social services in England
Qureshi H. Rowlands O. (2004) User satisfaction surveys and cognitive questions testing in the public sector: the case of personal social services in England. International Journal of Social Research Methodology: Theory and Practice 7 (4 273 287.