Doing virtually nothing: Awareness and accountability in massively multiplayer online worlds

Computer Supported Cooperative Work

Volumn 16, Issue 3, 2007, Pages 265-305

  Moore, Robert J ^a   Ducheneaut, Nicolas ^a   Nickell, Eric ^a  

^a PALO ALTO RESEARCH CENTER   (United States)

Author keywords

Collaborative virtual environments; Conversation analysis; Ethnomethodology; Game design; Massively Multiplayer Online Games; Virtual worlds

Indexed keywords

INFORMATION TECHNOLOGY; INTERACTIVE COMPUTER SYSTEMS; ONLINE SYSTEMS; REAL TIME SYSTEMS;

COLLABORATIVE VIRTUAL ENVIRONMENTS; CONVERSATION ANALYSIS; ETHNOMETHODOLOGY; GAME DESIGN; MASSIVELY MULTIPLAYER ONLINE GAMES; VIRTUAL WORLDS;

VIRTUAL REALITY;

EID: 34249893410     PISSN: 09259724     EISSN: 15737551     Source Type: Journal    
DOI: 10.1007/s10606-006-9021-4     Document Type: Article

References (55)

1. Bartle, Richard. A. (2003): Designing Virtual Worlds. New Riders: Indianapolis.
2. Benford, S., J. Bowers, L.E. Fahlén and C. Greenhalgh (1994): Managing Mutual Awareness in Collaborative Virtual Environments. In G. Singh, S.K. Feiner and D. Thalmann (eds): Proceedings of Virtual Reality Software and Technology., Singapore: World Scientific Publishing Co. Pte. Ltd.
3. Benford, S.D., J.M. Bowers, L.E. Fahlen, C.M. Greenhalgh and D.N. Snowdon (1997): Embodiments, Avatars, Clones and Agents for Multi-user, Multi-sensory Virtual Worlds. Multimedia Systems, vol. 5, no. 2, pp. 93-104 Springer-Verlag.
4. Bly, Sara, Steve R. Harrison and Susan Irwin (1993): Media Spaces: Bringing People Together in a Video, Audio, and Computing Environment. Communications of the ACM, vol. 36, no. 1, pp. 28-47 January.
5. Bowers, John, James Pycock and Jon O'Brien (1996): Talk and Embodiment in Collaborative Virtual Environments. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems: Common Ground. New York: ACM Press, pp. 58-65.
6. Brown, Barry and Marek Bell (2004): CSCW at Play: 'There' as a Collaborative Virtual Environment. Proceedings of the 2004 ACM Conference on Computer Supported Cooperative Work. NY, USA: ACM Press, pp. 350-359.
7. Castronova, Edward (2001): Virtual Worlds: A First-Hand Account of Market and Society on the Cyberian Frontier, (December 2001). CESifo Working Paper Series No. 618. Available at SSRN: http://ssrn.com/abstract = 294828.
8. Cherny, Lynn (1999): Conversation and Community: Chat in a Virtual World. Palo Alto, CA: CSLI Publications.
9. Curtis, Pavel (1997): Mudding: Social Phenomena in Text-Based Virtual Realities. In S. Kiesler (ed.): Culture of the Internet. Hillsdale, N J: Erlbaum, pp. 121-142.
10. Dourish, Paul and Victoria Bellotti (1992): Awareness and Coordination in Shared Workspaces. In Proceedings of The ACM conference on Computer-Supported Cooperative Work, Toronto, Ontario, Canada. NY, USA: ACM Press, pp. 107-114.
11. Garcia, Angela and J. Jacobs (1999): The Eyes of the Beholder: Understanding the Turn-taking System in Quasi-synchronous CMC. Research on Language and Social Interaction, vol. 32, no. 4, pp. 337-367.
12. Garfinkel, Harold (1967): Studies in Ethnomethodology. Englewood Cliffs N.J: Prentice-Hall.
13. Garfinkel, Harold (1988): Evidence for Locally Produced, Naturally Accountable Phenomena of Order, Logic, Reason, Meaning, Method, etc. in and as of the Essential Quiddity of Immortal Ordinary Society (I of IV): An Announcement of Studies. Sociological Theory, vol. 6, pp. 10-39.
14. Grinter Rebecca E. and Leysia Palen (2002): Instant Messaging in Teen Life. Proceedings of the 2002 ACM Conference on Computer Supported Cooperative Work, CSCW 2002, New Orleans, LA. New York, pp. 21-30.
15. Gibson, William (1984): Neuromancer (Remembering Tomorrow). New York: Ace Books.
16. Goffman, Erving (1959): The Presentation of Self in Everyday Life. New York: Doubleday.
17. Goodwin, Charles (1979): The Interactive Construction of a Sentence in Natural Conversation. In George Psathas (ed.): Everyday Language: Studies in Ethnomethodology. New York: Irvington Publisher, pp. 97-121.
18. Goodwin, Charles (1986): Gesture as a Resource for the Organization of Mutual Orientation. Semiotica, vol. 62, pp. 29-49.
19. Heath, Christian and Paul Luff (1992): Collaboration and Control: Crisis Management and Multimedia Technology in London Underground Line Control Rooms. Computer Supported Cooperative Work, vol. 1, pp. 69-94.
20. Heritage, John (1984): Garfinkel and Ethnomethodology. Cambridge: Polity Press.
21. Herring, S. (1999): Interactional Coherence in CMC. Journal of Computer-Mediated Communication [On-Line], vol. 4, no. 4. http://www.ascusc.org/jcmc/vol4/issue4/herring.html (30/1/03).
22. Hindmarsh, Jon, Mike Fraser, Christian Heath, Steve Benford and Chris Greenhalgh (1998): Fragmented Interaction: Establishing Mutual Orientation in Virtual Environments. In Proceedings of the 1998 ACM Conference on Computer Supported Cooperative Work. New York: ACM Press, pp. 217-226.
23. Hindmarsh, Jon, Mike Fraser, Christian Heath and Steve Benford (2001): Virtually Missing the Point: Configuring CVEs for Object-Focused Interaction. In Collaborative Virtual Environments, Springer, September 2001, pp. 115-133.
24. Hindmarsh, Jon and Christian Heath (1999): Embodied Reference: A Study of Deixis in Workplace Interaction. Journal of Pragmatics, vol. 32, pp. 1855-1878.
25. Hine, Christine (2000): Virtual Ethnography. London: Sage.
26. Jefferson, Gail (1989): Preliminary Notes on a Possible Metric which Provides for a 'Standard Maximum' Silence of Approximately One Second in Conversation. In D. Roger and P. Bull (eds): Conversation: An Interdisciplinary Perspective. Clevedon: Multilingual Matters, pp. 166-196.
27. Kendon, Adam (1980): Gesticulation and Speech: Two Aspects of the Process of Utterance. In M.R. Key (ed.): The Relation between Verbal and Nonverbal Communication. Mouton, pp. 207-227.
28. Lyman, P. and N. Wakeford (1999): Going into the (Virtual) Field. American Behavioral Scientist, vol. 43, no. 3, pp. 359-376.
29. Lynch, Michael (1993): Scientific Practice and Ordinary Action: Ethnomethodology and Social Studies of Science. New York: Cambridge University Press.
30. Mason, Bruce (1999): Issues in Virtual Ethnography. In K. Buckner (ed.): Ethnographic Studies in Real and Virtual Environments: Inhabited Information Spaces and Connected Communities. Proceedings of Esprit 13 Workshop, Queen Margaret College, Edinburgh, January 1999. pp. 61-69.
31. McGrane, Bernard (1994): The Un-TV and the 10 MPH Car: Experiments in Personal Freedom and Everyday Life. Fort Bragg CA: The Small Press.
32. McNeill, David 0992): Hand and Mind: What Gestures Reveal About Thought. Chicago: Chicago University Press.
33. Miller, D and D. Slater (2000): The Internet: An Ethnographic Approach. Oxford and New York: Berg Publishers.
34. Nardi, Bonnie A., Steve Whittaker, and Erin Bradner (2000): Interaction and Outeraction: Instant Messaging in Action. In Proceedings of CSCW 2000, Philadelphia, PA. New York: ACM, pp. 1-10.
35. O'Day, V., D.G. Bobrow and M. Shirley (1998): Network Community Design: A Social-Technical Design Circle. The Journal of Collaborative Computing, vol. 7, no. 3-4, pp. 315-337.
36. Robinson, Mike, Samuli Pekkola, Jonni Korhonen, Saku Hujala, Tero Toivonen and Markku-Juhani O. Saarinen (2001): Extending the Limits of Collaborative Virtual Environments. In Churchill, Snowdon and Munro (eds.): Collaborative Virtual Environments. Springer-Verlag, pp. 21-42.
37. Ruhleder, Karen and Brigitte Jordan (2001): Co-Constructing Non-Mutual Realities: Delay-Generated Trouble in Distributed Interaction. Journal of Computer Supported Cooperative Work, vol. 10, no. 1, pp. 113-138.
38. Rutter, Jason and G.W.H. Smith (2005): Ethnographic Presence in a Nebulous Setting. In Christine Hine (ed.): Virtual Methods: Issues in Social Research on the Internet. Berg, pp. 81-92.
39. Sacks, Harvey, Emanuel A. Schegloff and Gail Jefferson (1974): A Simplest Systematics for the Organization of Turn-taking for Conversation. Language, vol. 50, pp. 696-735.
40. Schegloff, Emanual A. (1968): Sequencing in Conversational Openings. American Anthropologist, vol. 70, pp. 1075-1095.
41. Schegloff, Emanual A. (1987): Analyzing Single Episodes of Interaction: An Exercise in Conversation Analysis. Social Psychology Quarterly, vol. 50, pp. 101-114.
42. Schegloff, Emanual A. (1992): Repair After Next Turn: The Last Structurally Provided Defense of Intersubjectivity in Conversation. American Journal of Sociology, vol. 98, pp. 1295-1345.
43. Schegloff, Emanual A. (1998): Body Torque. Social Research, vol. 65, pp. 535-586.
44. Schegloff, Emanual A. and Harvey Sacks (1973): Opening Up Closings. Semiotica, vol. 8, no. 4, pp. 289-327.
45. Schmidt, Kjeld (2002): The Problem with 'Awareness'. Computer Supported Cooperative Work, vol 11, pp. 285-298.
46. Stephenson, Neal (1992): Snow Crash. New York: Spectra.
47. Streeck, Jurgen (1993): Gesture as Communication I: Its Coordination with Gaze and Speech. Communication Monographs, vol. 60, no. 4, pp. 275-299.
48. Streeck, Jurgen (1995): On Projection. In E. Goody (ed.): Interaction and Social Intelligence. Cambridge: Cambridge University Press, pp. 84-110.
49. Szymanski, Margaret H., Paul Aoki, Erik Vinkhuyzen and Alison Woodruff (forthcoming): Organizing a Remote State of Incipient Talk: Push-to-talk Mobile Radio Interaction. Language in Society, vol. 35, no. 3.
50. Taylor, T.L. (2003): Power Gamers Just Want to Have Fun?: Instrumental Play in a MMOG. In Proceedings of Level Up, University of Utrecht, The Netherlands.
51. Vallis, Rhyll (1999): 'Members' Methods for Entering and Leaving #IRCbar: A Conversation Analytic Study of Internet Relay Chat. In K. Chalmers, S. Bogitini and P. Renshaw (eds): Educational Research in New Times. Flaxton: PostPressed, pp. 117-127.
52. Whalen, Jack, Don H. Zimmerman and Marilyn R. Whalen (1988): When Words Fail: A Single Case Analysis. Social Problems, vol. 35, pp. 333-362.
53. Woodcock, Bruce (2005): An Analysis of MMOG Subscription Growth (version 7.0), http://www.mmogchart.com/.
54. Yee, Nick (2005): The Daedalus Project: The Psychology of MMORPGs, http://www.nickyee.com/daedalus/.
55. Zimmerman, Don H. (1988): On Conversation: The Conversation Analytic Perspective. In J. Anderson (ed.): Communication Yearbook 11. Beverly Hills: Sage, pp. 406-432.