Customer oriented militants? A critique of the 'customer oriented bureaucracy' theory on front-line service worker collectivism

Work, Employment and Society

Volumn 21, Issue 2, 2007, Pages 363-374

  Brook, Paul ^a  

^a MANCHESTER METROPOLITAN UNIVERSITY   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 34249726738     PISSN: 09500170     EISSN: None     Source Type: Journal    
DOI: 10.1177/0950017007076645     Document Type: Article

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