메뉴 건너뛰기




Volumn 21, Issue 4, 2004, Pages 397-411

The state of quality in logistics: Evidence from an emerging Southeast Asian nation

Author keywords

Logistics; Malaysia; Quality; Total quality management

Indexed keywords


EID: 34249106175     PISSN: 0265671X     EISSN: None     Source Type: Journal    
DOI: 10.1108/02656710410530091     Document Type: Article
Times cited : (9)

References (21)
  • 1
    • 84887289740 scopus 로고    scopus 로고
    • Enhancing competitive advantage through TQM: An empirical study of Malaysian manufacturing companies
    • The 4th Asian Academy of Management (AAM) Conference 2001 Proceedings
    • Agus, A., Hassan, Z. (2001), "Enhancing competitive advantage through TQM: an empirical study of Malaysian manufacturing companies" in pp. 198-206, The 4th Asian Academy of Management (AAM) Conference 2001 Proceedings.
    • (2001) , pp. 198-206
    • Agus, A.1    Hassan, Z.2
  • 2
    • 84870232351 scopus 로고    scopus 로고
    • How to become a supply chain master
    • Copacino, W., Byrnes, J. (2001), "How to become a supply chain master" in Supply Chain Management Review, Vol. 5, No. 5, pp. 24-35.
    • (2001) Supply Chain Management Review , vol.5 , Issue.5 , pp. 24-35
    • Copacino, W.1    Byrnes, J.2
  • 3
    • 20244386374 scopus 로고    scopus 로고
    • Bull or bear?
    • George, S. (2002), "Bull or bear?" in Quality Progress, Vol. 35, No. 4, pp. 32-7.
    • (2002) Quality Progress , vol.35 , Issue.4 , pp. 32-37
    • George, S.1
  • 4
    • 84887281076 scopus 로고    scopus 로고
    • Quality assurance and ISO 9000 in higher education institutions in Malaysia: Some observations
    • Hazman, S.A. (2000), "Quality assurance and ISO 9000 in higher education institutions in Malaysia: some observations" in Malaysian Management Review, Vol. 35, No. 1, pp. 31-42.
    • (2000) Malaysian Management Review , vol.35 , Issue.1 , pp. 31-42
    • Hazman, S.A.1
  • 5
    • 0031232717 scopus 로고    scopus 로고
    • Does implementing a TQM program improve operating performance?
    • Hendricks, K.B., Singhal, V.R. (1997), "Does implementing a TQM program improve operating performance?" in Management Science, Vol. 43, No. 9, pp. 1258-74.
    • (1997) Management Science , vol.43 , Issue.9 , pp. 1258-1274
    • Hendricks, K.B.1    Singhal, V.R.2
  • 6
    • 0010355082 scopus 로고    scopus 로고
    • Demand chain excellence: A tale of two retailers
    • Lee, H., Whang, S. (2001), "Demand chain excellence: a tale of two retailers" in Supply Chain Management Review, Vol. 5, No. 2, pp. 40-7.
    • (2001) Supply Chain Management Review , vol.5 , Issue.2 , pp. 40-47
    • Lee, H.1    Whang, S.2
  • 7
    • 0642271094 scopus 로고    scopus 로고
    • The change in quality management practices: 1995 versus 1991
    • Millen, R.A., Maggard, M. (1997), "The change in quality management practices: 1995 versus 1991" in Total Quality Management, Vol. 8, No. 4, pp. 173-9.
    • (1997) Total Quality Management , vol.8 , Issue.4 , pp. 173-179
    • Millen, R.A.1    Maggard, M.2
  • 9
    • 84887267653 scopus 로고    scopus 로고
    • Creating the extended enterprise: Sun's virtual network
    • Pazmany, P. (2000), "Creating the extended enterprise: Sun's virtual network" in Supply Chain Management Review, Vol. 4, No. 5, pp. 56-63.
    • (2000) Supply Chain Management Review , vol.4 , Issue.5 , pp. 56-63
    • Pazmany, P.1
  • 10
    • 0242297290 scopus 로고    scopus 로고
    • Total quality management (TQM) in Malaysia: A comparative study on employees' perceptions of management practices in TQM and non-TQM companies
    • The 4th Asian Academy of Management (AAM) Conference Proceedings
    • Poh, J.P., Hamid, A.Z. (2001), "Total quality management (TQM) in Malaysia: a comparative study on employees' perceptions of management practices in TQM and non-TQM companies" in pp. 158-67, The 4th Asian Academy of Management (AAM) Conference Proceedings.
    • (2001) , pp. 158-167
    • Poh, J.P.1    Hamid, A.Z.2
  • 12
    • 1642540885 scopus 로고    scopus 로고
    • Integrating demand and supply chain management
    • Shankar, V. (2001), "Integrating demand and supply chain management" in Supply Chain Management Review, Vol. 5, No. 5, pp. 76-81.
    • (2001) Supply Chain Management Review , vol.5 , Issue.5 , pp. 76-81
    • Shankar, V.1
  • 13
    • 0037401019 scopus 로고    scopus 로고
    • The use of third-party logistics services: A Malaysian perspective
    • Sohail, S., Sohal, A.S. (2003), "The use of third-party logistics services: a Malaysian perspective" in Technovation, Vol. 23, No. 5, pp. 401-8.
    • (2003) Technovation , vol.23 , Issue.5 , pp. 401-408
    • Sohail, S.1    Sohal, A.S.2
  • 14
    • 85040401434 scopus 로고    scopus 로고
    • Supply chain management: Practices, concerns and performance issues
    • Winter
    • Tan, K.C. (2002), "Supply chain management: practices, concerns and performance issues" in The Journal of Supply Chain Management, Winter, pp. 42-53.
    • (2002) The Journal of Supply Chain Management , pp. 42-53
    • Tan, K.C.1
  • 15
    • 84859320477 scopus 로고    scopus 로고
    • A framework for quality improvement in the transportation industry
    • Tan, K.C., Wisner, J.D. (2001), "A framework for quality improvement in the transportation industry" in Quality Management Journal, Vol. 8, No. 2, pp. 9-22.
    • (2001) Quality Management Journal , vol.8 , Issue.2 , pp. 9-22
    • Tan, K.C.1    Wisner, J.D.2
  • 19
    • 84887305405 scopus 로고    scopus 로고
    • The quest for quality
    • Distribution (1997), "The quest for quality" in Vol. 97, p. 9.
    • (1997) , vol.97 , pp. 9
    • Distribution1
  • 21
    • 0442297671 scopus 로고
    • Monash University/Ernst & Young Report, Department of Management, Monash University, Melbourne
    • Sohal, A.S. (1995), Quality Practices in Australian Firms, Department of Management, Monash University, Melbourne, Monash University/Ernst & Young Report.
    • (1995) Quality Practices in Australian Firms
    • Sohal, A.S.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.