Cultural values and potential nonresponse bias: A multilevel examination of cross-national differences in mail survey response rates

Organizational Research Methods

Volumn 10, Issue 2, 2007, Pages 210-224

  Lyness, Karen S ^a   Brumit Kropf, Marcia ^b  

^a CITY UNIVERSITY OF NEW YORK   (United States)

^b Girls Incorporated

Author keywords

Culture; International; Mailed surveys; Response rates; Survey research

Indexed keywords

EID: 34147168135     PISSN: 10944281     EISSN: 15527425     Source Type: Journal    
DOI: 10.1177/1094428106291060     Document Type: Article

References (21)

1. Catalyst The Conference Board. (2002). Women in leadership: A European business imperative. New York: Author.
2. Couper, M.P., and De Leeuw, E.D. (2003). Nonresponse in cross-cultural and cross-national surveys. In J. A. Harkness, F. J. R. Van de Vijver, and P. P. Mohler (Eds.), Cross-cultural survey methods (pp. 157-177). Hoboken, NJ: John Wiley.
3. Emrich, C.G., Denmark, F.L., and Den Hartog, D.N. (2004). Cross-cultural differences in gender egalitarianism: Implications for societies, organizations, and leaders. In R. J. House, P. J. Hanges, M. Javidan, P. W. Dorfman, and V. Gupta (Eds.), Culture, leadership, and organizations: The GLOBE study of 62 societies (pp. 343-394). Thousand Oaks, CA: Sage.
4. Fahy, J. (1998). Improving response rates in cross-cultural mail surveys. Industrial Marketing Management, 27, 459-467.
5. Glick, P., Fiske, S.T., Mladinic, A., Saiz, J.L., Abrams, D., Masser, B., et al. (2000). Beyond prejudice as simple antipathy: Hostile and benevolent sexism across cultures. Journal of Personality and Social Psychology, 79, 763-775.
6. Harzing, A.W. (2000). Cross-national industrial mail surveys: Why do response rates differ between countries? Industrial Marketing Management, 29, 243-254.
7. Heberlein, T.A., Baumgartner, R. (1978). Factors affecting response rates to mailed questionnaires: A quantitative analysis of the published literature. American Sociological Review, 43, 447-462.
8. Hofmann, D.A., Gavin, M.B. (1998). Centering decisions in hierarchical linear models: Implications for research in organizations. Journal of Management, 24, 623-641.
9. Hofstede, G. (1980). Culture's consequences: International differences in work-related values (Vol. 5). Beverly Hills, CA: Sage.
10. House, R. J., Hanges, P. J., Javidan, M., Dorfman, P. W., Gupta, V. (Eds.). (2004). Culture, leadership, and organizations: The GLOBE study of 62 societies. Thousand Oaks, CA: Sage.
11. Infoplease Almanac. (2004). Languages by countries. Retrieved June 20, 2004, from http://www.infoplease.com/ipa/A0855611.html
12. Jobber, D., Saunders, J. (1988). An experimental investigation into cross-national mail survey response rates. Journal of International Business Studies, 19, 483-489.
13. Lyness, K.S., and Terrazas, J.M.B. (2006). Women in management: An update on their progress and persistent challenges. In G. P. Hodgkinson and J. K. Ford (Eds.), International review of industrial and organizational psychology (Vol. 21, pp. 267-294). Chichester, UK: Wiley.
14. Raudenbush, S., Bryk, A.S. (2002). Hierarchical linear models: Applications and data analysis methods (2 nd ed.). Thousand Oaks, CA: Sage.
15. Raudenbush, S., Bryk, A., Cheong, Y.F., Congdon, R., du Toit, M. (2004). HLM 6: Hierarchical linear and nonlinear modeling. Lincolnwood, IL: Scientific Software International, Inc.
16. Rogelberg, S.G., Conway, J.M., Sederburg, M.E., Spitzmuller, C., Aziz, S., Knight, W.E. (2003). Profiling active and passive nonrespondents to an organizational survey. Journal of Applied Psychology, 88, 1104-1114.
17. Rogelberg, S.G., Luong, A. (1998). Nonresponse to mailed surveys: A review and guide. Current Directions in Psychological Science, 7, 60-65.
18. Rogelberg, S.G., Luong, A., Sederburg, M.E., Cristol, D.S. (2000). Employee attitude surveys: Examining the attitudes of noncompliant employees. Journal of Applied Psychology, 85, 284-293.
19. Roth, P.L., Be Vier, C.A. (1998). Response rates in HRM/OB survey research: Norms and correlates. Journal of Management, 24, 97-117.
20. United Nations Development Programme. (2003). Human development report 2003: Millennium development goalsA compact among nations to end human poverty. New York: United Nations.
21. Wylie, I. (2006, February). World class: English is a global business. Management Today, pp. 56-59.