메뉴 건너뛰기




Volumn 19, Issue 2, 2007, Pages 125-151

The relationship between organizational factors and resident satisfaction with nursing home care and life

Author keywords

Nursing homes; Organizational characteristics; Resident satisfaction

Indexed keywords

HEALTH CARE; MODELING; QUALITY OF LIFE; RESIDENTIAL SATISFACTION;

EID: 34147128217     PISSN: 08959420     EISSN: 15450821     Source Type: Journal    
DOI: 10.1300/J031v19n02_07     Document Type: Article
Times cited : (31)

References (69)
  • 1
    • 16644386195 scopus 로고    scopus 로고
    • Ameliorating pain in nursing homes: A collaborative quality-improvement project
    • Baier, R. R. et al. (2004). Ameliorating pain in nursing homes: A collaborative quality-improvement project. Journal of the American Geriatrics Society, 52(12), 1988-1995.
    • (2004) Journal of the American Geriatrics Society , vol.52 , Issue.12 , pp. 1988-1995
    • Baier, R.R.1
  • 2
    • 0029976691 scopus 로고    scopus 로고
    • The impact of market and organizational characteristics on nursing care facility service innovation: A resource dependency perspective
    • Banaszak-Holl, J., Zinn, J. S., & Mor, V. (1996). The impact of market and organizational characteristics on nursing care facility service innovation: A resource dependency perspective. HSR: Health Services Research, 31(1), 97-117.
    • (1996) HSR: Health Services Research , vol.31 , Issue.1 , pp. 97-117
    • Banaszak-Holl, J.1    Zinn, J.S.2    Mor, V.3
  • 3
    • 0035205760 scopus 로고    scopus 로고
    • Administrator turnover and quality of care in nursing homes
    • Castle, N. G. (2001). Administrator turnover and quality of care in nursing homes. The Gerontologist, 41(6), 757-767.
    • (2001) The Gerontologist , vol.41 , Issue.6 , pp. 757-767
    • Castle, N.G.1
  • 4
    • 0031952798 scopus 로고    scopus 로고
    • Characteristics of nursing homes that are restraint free
    • Castle, N. G., & Fogel, B. S. (1998). Characteristics of nursing homes that are restraint free. The Gerontologist, 38(2), 181-188.
    • (1998) The Gerontologist , vol.38 , Issue.2 , pp. 181-188
    • Castle, N.G.1    Fogel, B.S.2
  • 5
    • 0036220954 scopus 로고    scopus 로고
    • Professional association membership by nursing facility administrators and quality of care
    • Castle, N. G., & Fogel, B. S. (2002). Professional association membership by nursing facility administrators and quality of care. Health Care Management Review, 27(2), 7-17.
    • (2002) Health Care Management Review , vol.27 , Issue.2 , pp. 7-17
    • Castle, N.G.1    Fogel, B.S.2
  • 7
    • 0026178780 scopus 로고
    • On nursing home quality: A review and analysis
    • Davis, M. A. (1991). On nursing home quality: A review and analysis. Medical Care Review, 48(2), 129-166.
    • (1991) Medical Care Review , vol.48 , Issue.2 , pp. 129-166
    • Davis, M.A.1
  • 8
    • 0031252684 scopus 로고    scopus 로고
    • Measuring quality of nursing home service: The residents' perspective
    • Davis, M. A., Sebastian, J. G., & Tschetter, J. (1997). Measuring quality of nursing home service: The residents' perspective. Psychological Reports, 81, 531-542.
    • (1997) Psychological Reports , vol.81 , pp. 531-542
    • Davis, M.A.1    Sebastian, J.G.2    Tschetter, J.3
  • 9
    • 34147118279 scopus 로고    scopus 로고
    • Dellefield, M. E. (1999). Predictors of quality of care in California nursing homes. Dissertation Abstracts International, 9943785.
    • Dellefield, M. E. (1999). Predictors of quality of care in California nursing homes. Dissertation Abstracts International, 9943785.
  • 10
    • 0026948411 scopus 로고
    • The role of outcomes in quality assessment and assurance
    • Donabedian, A. (1992). The role of outcomes in quality assessment and assurance. Quality Review Bulletin, 11, 356-360.
    • (1992) Quality Review Bulletin , vol.11 , pp. 356-360
    • Donabedian, A.1
  • 11
    • 0034712601 scopus 로고    scopus 로고
    • Characteristics of elderly nursing home current residents and discharges: Data from the 1997 National Nursing Home Survey
    • Hyattsville, Maryland: National Center for Health Statistics
    • Gabrel, C. S. (2000). Characteristics of elderly nursing home current residents and discharges: Data from the 1997 National Nursing Home Survey. Advance Data from Vital and Health Statistics; No. 312. Hyattsville, Maryland: National Center for Health Statistics.
    • (2000) Advance Data from Vital and Health Statistics , Issue.312
    • Gabrel, C.S.1
  • 12
  • 13
    • 34147100351 scopus 로고    scopus 로고
    • Organizational predictors of family satisfaction in nursing facilities
    • Grant, L. (2004). Organizational predictors of family satisfaction in nursing facilities. Seniors Housing & Care Journal, 12(1), 3-13.
    • (2004) Seniors Housing & Care Journal , vol.12 , Issue.1 , pp. 3-13
    • Grant, L.1
  • 15
    • 16444364626 scopus 로고    scopus 로고
    • Nurse staffing in nursing homes in the United States
    • Harrington, C. (2005). Nurse staffing in nursing homes in the United States. Journal of Gerontological Nursing, 31(2), 18-23.
    • (2005) Journal of Gerontological Nursing , vol.31 , Issue.2 , pp. 18-23
    • Harrington, C.1
  • 18
    • 0028075511 scopus 로고
    • The MDS Cognition Scale: A valid instrument for identifying and staging nursing home residents with dementia using the Minimum Data Set
    • Hartmaier, S. L., Sloane, P. D., Guess, H. A., & Koch, G. G. (1994). The MDS Cognition Scale: A valid instrument for identifying and staging nursing home residents with dementia using the Minimum Data Set. Journal of the American Geriatrics Society, 42(11), 1173-1179.
    • (1994) Journal of the American Geriatrics Society , vol.42 , Issue.11 , pp. 1173-1179
    • Hartmaier, S.L.1    Sloane, P.D.2    Guess, H.A.3    Koch, G.G.4
  • 19
    • 0003971549 scopus 로고
    • Institute of Medicine, Washington, DC: National Academy Press
    • Institute of Medicine. (1986). Improving the quality of care in nursing homes. Washington, DC: National Academy Press.
    • (1986) Improving the quality of care in nursing homes
  • 20
    • 3042660850 scopus 로고    scopus 로고
    • Factors predicting lawsuits against nursing homes in Florida 1997-2001
    • Johnson, C. F., Dobalian, A., Burkhard, J., Hedgecock, D., & Harman, J. (2004). Factors predicting lawsuits against nursing homes in Florida 1997-2001. The Gerontologist, 44(3), 339-347.
    • (2004) The Gerontologist , vol.44 , Issue.3 , pp. 339-347
    • Johnson, C.F.1    Dobalian, A.2    Burkhard, J.3    Hedgecock, D.4    Harman, J.5
  • 21
  • 23
    • 6344272222 scopus 로고    scopus 로고
    • Using resident reports of quality of life to distinguish among nursing homes
    • Kane, R. L. et al. (2004). Using resident reports of quality of life to distinguish among nursing homes. The Gerontologist, 44(5), 624-632.
    • (2004) The Gerontologist , vol.44 , Issue.5 , pp. 624-632
    • Kane, R.L.1
  • 24
    • 0032827027 scopus 로고    scopus 로고
    • Factors contributing to dehydration in nursing homes: Inadequate staffing and lack of professional supervision
    • Kayser-Jones, J., Schell, F. S., Porter, C., Barbaccia, J. C., & Shaw, H. (1999). Factors contributing to dehydration in nursing homes: Inadequate staffing and lack of professional supervision. Journal of the American Geriatrics Society, 47(10), 1187-1194.
    • (1999) Journal of the American Geriatrics Society , vol.47 , Issue.10 , pp. 1187-1194
    • Kayser-Jones, J.1    Schell, F.S.2    Porter, C.3    Barbaccia, J.C.4    Shaw, H.5
  • 25
    • 0026694038 scopus 로고
    • Personal and environmental influences on nursing home satisfaction
    • Kruzich, J. M., Clinton, J. F., & Kelber, S. T. (1992). Personal and environmental influences on nursing home satisfaction. The Gerontologist, 32(3), 342-350.
    • (1992) The Gerontologist , vol.32 , Issue.3 , pp. 342-350
    • Kruzich, J.M.1    Clinton, J.F.2    Kelber, S.T.3
  • 26
    • 0024651047 scopus 로고
    • Ownership and quality of care in residential facilities for the elderly
    • Lemke, S., & Moos, R. (1989). Ownership and quality of care in residential facilities for the elderly. The Gerontologist, 29 209-215.
    • (1989) The Gerontologist , vol.29 , pp. 209-215
    • Lemke, S.1    Moos, R.2
  • 28
    • 0347989528 scopus 로고    scopus 로고
    • Consumer satisfaction in long-term care: State initiatives in nursing homes and assisted living facilities
    • Lowe, T. J., Lucas, J. A., Castle, N. G., Robinson, J. P., & Crystal, S. (2003). Consumer satisfaction in long-term care: State initiatives in nursing homes and assisted living facilities. The Gerontologist, 43(6), 883-896.
    • (2003) The Gerontologist , vol.43 , Issue.6 , pp. 883-896
    • Lowe, T.J.1    Lucas, J.A.2    Castle, N.G.3    Robinson, J.P.4    Crystal, S.5
  • 31
    • 0006461881 scopus 로고
    • Palo Alto, CA: Department of Veteran Affairs and Stanford University Medical Centers
    • Moos, R., & Lemke, S. (1992). Resident and staff information form manual. Palo Alto, CA: Department of Veteran Affairs and Stanford University Medical Centers.
    • (1992) Resident and staff information form manual
    • Moos, R.1    Lemke, S.2
  • 32
    • 27644511643 scopus 로고    scopus 로고
    • Improving the quality of long-term care with better information
    • Mor, V. (2005). Improving the quality of long-term care with better information. The Millbank Quarterly, 83(3), 333-364.
    • (2005) The Millbank Quarterly , vol.83 , Issue.3 , pp. 333-364
    • Mor, V.1
  • 33
    • 0028932031 scopus 로고
    • The structure of social engagement among nursing home residents
    • Mor, V., & Branco, K. (1995). The structure of social engagement among nursing home residents. Journal of Gerontology: Psychological Sciences, 508(1), P1-P8.
    • (1995) Journal of Gerontology: Psychological Sciences , vol.508 , Issue.1
    • Mor, V.1    Branco, K.2
  • 35
    • 0038573344 scopus 로고    scopus 로고
    • Humanizing long-term care: Forging a link between quality of care and quality of life
    • L. S. Noelker & Z. Harel Eds, New York, NY: Springer
    • Noelker, L., & Harel, Z. (2001). Humanizing long-term care: Forging a link between quality of care and quality of life. In L. S. Noelker & Z. Harel (Eds.), Linking quality of long-term care and quality of life (pp. 3-26). New York, NY: Springer.
    • (2001) Linking quality of long-term care and quality of life , pp. 3-26
    • Noelker, L.1    Harel, Z.2
  • 36
    • 0020930093 scopus 로고
    • Patient satisfaction in primary health care: A literature review and analysis
    • Pascoe, G. C. (1983). Patient satisfaction in primary health care: A literature review and analysis. Evaluation and Program Planning, 6, 185-210.
    • (1983) Evaluation and Program Planning , vol.6 , pp. 185-210
    • Pascoe, G.C.1
  • 37
    • 4944242466 scopus 로고    scopus 로고
    • College Station, TX: Texas A&M University System Health Science Center, School of Rural Public Health, Southwest Rural Health Research Center
    • Phillips, C. C., Hawes, C., & Leyk Williams, M. (2003). Nursing homes in rural and urban areas, 2000. College Station, TX: Texas A&M University System Health Science Center, School of Rural Public Health, Southwest Rural Health Research Center.
    • (2003) Nursing homes in rural and urban areas, 2000
    • Phillips, C.C.1    Hawes, C.2    Leyk Williams, M.3
  • 38
    • 0030292299 scopus 로고    scopus 로고
    • Facility and area variation affecting the use of physical restraints in nursing homes
    • Phillips, C. D., Hawes, C., Mor, V., Fries, B. E., Morris, J. N., & Nennstiel, M. E. (1996). Facility and area variation affecting the use of physical restraints in nursing homes. Medical Care, 34 11), 1149-1162.
    • (1996) Medical Care , vol.34 , Issue.11 , pp. 1149-1162
    • Phillips, C.D.1    Hawes, C.2    Mor, V.3    Fries, B.E.4    Morris, J.N.5    Nennstiel, M.E.6
  • 39
  • 41
    • 34147166838 scopus 로고    scopus 로고
    • Raudenbush, S. W, & Bryk, A. S, Cheong, Y. F, & Congdon Jr, R. T, Jr, 2004, HLM 6: Hierarchical linear and nonlinear modeling [Computer program, Lincolnwood, IL: Scientific International
    • Raudenbush, S. W., & Bryk, A. S., Cheong, Y. F., & Congdon Jr., R. T., Jr. (2004). HLM 6: Hierarchical linear and nonlinear modeling [Computer program]. Lincolnwood, IL: Scientific International.
  • 42
    • 2642535293 scopus 로고    scopus 로고
    • Consumer satisfaction in nursing homes: Current practices and resident priorities
    • Robinson, J. P., Lucas, J. A., Castle, N. G., Lowe, T. J., & Crystal, S. (2004). Consumer satisfaction in nursing homes: Current practices and resident priorities. Research on Aging, 26 (4), 454-480.
    • (2004) Research on Aging , vol.26 , Issue.4 , pp. 454-480
    • Robinson, J.P.1    Lucas, J.A.2    Castle, N.G.3    Lowe, T.J.4    Crystal, S.5
  • 43
    • 0024651047 scopus 로고
    • Ownership and quality of care in residential facilities for the elderly
    • Lemke, S., & Moos, R. (1989). Ownership and quality of care in residential facilities for the elderly. The Gerontologist, 29 209-215.
    • (1989) The Gerontologist , vol.29 , pp. 209-215
    • Lemke, S.1    Moos, R.2
  • 45
    • 0347989528 scopus 로고    scopus 로고
    • Consumer satisfaction in long-term care: State initiatives in nursing homes and assisted living facilities
    • Lowe, T. J., Lucas, J. A., Castle, N. G., Robinson, J. P., & Crystal, S. (2003). Consumer satisfaction in long-term care: State initiatives in nursing homes and assisted living facilities. The Gerontologist, 43(6), 883-896.
    • (2003) The Gerontologist , vol.43 , Issue.6 , pp. 883-896
    • Lowe, T.J.1    Lucas, J.A.2    Castle, N.G.3    Robinson, J.P.4    Crystal, S.5
  • 48
    • 0006461881 scopus 로고
    • Palo Alto, CA: Department of Veteran Affairs and Stanford University Medical Centers
    • Moos, R., & Lemke, S. (1992). Resident and staff information form manual. Palo Alto, CA: Department of Veteran Affairs and Stanford University Medical Centers.
    • (1992) Resident and staff information form manual
    • Moos, R.1    Lemke, S.2
  • 49
    • 27644511643 scopus 로고    scopus 로고
    • Improving the quality of long-term care with better information
    • Mor, V. (2005). Improving the quality of long-term care with better information. The Millbank Quarterly, 83(3), 333-364.
    • (2005) The Millbank Quarterly , vol.83 , Issue.3 , pp. 333-364
    • Mor, V.1
  • 50
    • 0028932031 scopus 로고
    • The structure of social engagement among nursing home residents
    • Mor, V., & Branco, K. (1995). The structure of social engagement among nursing home residents. Journal of Gerontology: Psychological Sciences, 508(1), P1-P8.
    • (1995) Journal of Gerontology: Psychological Sciences , vol.508 , Issue.1
    • Mor, V.1    Branco, K.2
  • 52
    • 0038573344 scopus 로고    scopus 로고
    • Humanizing long-term care: Forging a link between quality of care and quality of life
    • L. S. Noelker & Z. Harel Eds, New York, NY: Springer
    • Noelker, L., & Harel, Z. (2001). Humanizing long-term care: Forging a link between quality of care and quality of life. In L. S. Noelker & Z. Harel (Eds.), Linking quality of long-term care and quality of life (pp. 3-26). New York, NY: Springer.
    • (2001) Linking quality of long-term care and quality of life , pp. 3-26
    • Noelker, L.1    Harel, Z.2
  • 53
    • 0020930093 scopus 로고
    • Patient satisfaction in primary health care: A literature review and analysis
    • Pascoe, G. C. (1983). Patient satisfaction in primary health care: A literature review and analysis. Evaluation and Program Planning, 6, 185-210.
    • (1983) Evaluation and Program Planning , vol.6 , pp. 185-210
    • Pascoe, G.C.1
  • 54
    • 4944242466 scopus 로고    scopus 로고
    • College Station, TX: Texas A&M University System Health Science Center, School of Rural Public Health, Southwest Rural Health Research Center
    • Phillips, C. C., Hawes, C., & Leyk Williams, M. (2003). Nursing homes in rural and urban areas, 2000. College Station, TX: Texas A&M University System Health Science Center, School of Rural Public Health, Southwest Rural Health Research Center.
    • (2003) Nursing homes in rural and urban areas, 2000
    • Phillips, C.C.1    Hawes, C.2    Leyk Williams, M.3
  • 55
    • 0030292299 scopus 로고    scopus 로고
    • Facility and area variation affecting the use of physical restraints in nursing homes
    • Phillips, C. D., Hawes, C., Mor, V., Fries, B. E., Morris, J. N., & Nennstiel, M. E. (1996). Facility and area variation affecting the use of physical restraints in nursing homes. Medical Care, 34 11), 1149-1162.
    • (1996) Medical Care , vol.34 , Issue.11 , pp. 1149-1162
    • Phillips, C.D.1    Hawes, C.2    Mor, V.3    Fries, B.E.4    Morris, J.N.5    Nennstiel, M.E.6
  • 56
  • 58
    • 34147103070 scopus 로고    scopus 로고
    • Raudenbush, S. W, Bryk, A. S, Cheong, Y. F, & Congdon Jr, R. T, Jr, 2004, HLM 6: Hierarchical linear and nonlinear modeling [Computer program, Lincolnwood, IL: Scientific Software International
    • Raudenbush, S. W., Bryk, A. S., Cheong, Y. F., & Congdon Jr., R. T., Jr. (2004). HLM 6: Hierarchical linear and nonlinear modeling [Computer program]. Lincolnwood, IL: Scientific Software International.
  • 59
    • 2642535293 scopus 로고    scopus 로고
    • Consumer satisfaction in nursing homes: Current practices and resident priorities
    • Robinson, J. P., Lucas, J. A., Castle, N. G., Lowe, T. J., & Crystal, S. (2004). Consumer satisfaction in nursing homes: Current practices and resident priorities. Research on Aging, 26 (4), 454-480.
    • (2004) Research on Aging , vol.26 , Issue.4 , pp. 454-480
    • Robinson, J.P.1    Lucas, J.A.2    Castle, N.G.3    Lowe, T.J.4    Crystal, S.5
  • 60
    • 0029265220 scopus 로고
    • Conceptual and methodological sources of variation in the measurement of nursing facility quality: An evaluation of 24 models and an empirical study
    • Sainfort, F., Ramsay, D., & Monato, H. (1995). Conceptual and methodological sources of variation in the measurement of nursing facility quality: An evaluation of 24 models and an empirical study. Medical Care Research and Review, 52(1), 60-87.
    • (1995) Medical Care Research and Review , vol.52 , Issue.1 , pp. 60-87
    • Sainfort, F.1    Ramsay, D.2    Monato, H.3
  • 61
    • 14844307145 scopus 로고    scopus 로고
    • Sangl, J., Saliba, D., Gifford, D., & Hittle, D. (2005). Challenges in measuring nursing home and home health quality: Lessons from the first National Healthcare Quality Report. Medical Care, 43(3). Supplement. I-24-I-32.
    • Sangl, J., Saliba, D., Gifford, D., & Hittle, D. (2005). Challenges in measuring nursing home and home health quality: Lessons from the first National Healthcare Quality Report. Medical Care, 43(3). Supplement. I-24-I-32.
  • 62
    • 0032886850 scopus 로고    scopus 로고
    • Organizational determinants of resident satisfaction with assisted living
    • Sikorska, E. (1999). Organizational determinants of resident satisfaction with assisted living. The Gerontologist, 39(4), 450-456.
    • (1999) The Gerontologist , vol.39 , Issue.4 , pp. 450-456
    • Sikorska, E.1
  • 63
    • 0034045877 scopus 로고    scopus 로고
    • Predicting turnover and retention in nursing home administrators: Management and policy implications
    • Singh, D. A. & Schwab, R. C. (2000). Predicting turnover and retention in nursing home administrators: Management and policy implications. The Gerontologist, 49, 310-319.
    • (2000) The Gerontologist , vol.49 , pp. 310-319
    • Singh, D.A.1    Schwab, R.C.2
  • 64
    • 0025981505 scopus 로고
    • Physical and pharmacological restraint of nursing home residents with dementia: Impact of specialized units
    • Sloane, P., Mathew, L., Scarborough, M., Desai, J., Koch, G., & Tangen, C. (1991). Physical and pharmacological restraint of nursing home residents with dementia: Impact of specialized units. Journal of American Medical Association, 265, 1278-1282.
    • (1991) Journal of American Medical Association , vol.265 , pp. 1278-1282
    • Sloane, P.1    Mathew, L.2    Scarborough, M.3    Desai, J.4    Koch, G.5    Tangen, C.6
  • 65
    • 0026050707 scopus 로고
    • Characteristics of nursing homes that affect resident outcomes
    • Spector, W. D. & Takada, H. A. (1991). Characteristics of nursing homes that affect resident outcomes. Journal of Aging and Health, 3(4), 427-454.
    • (1991) Journal of Aging and Health , vol.3 , Issue.4 , pp. 427-454
    • Spector, W.D.1    Takada, H.A.2
  • 66
    • 34147138585 scopus 로고    scopus 로고
    • Stone, R. I. et al. (August, 2002, August) Evaluation of the Wellspring Model for Improving Nursing Home Quality. Report to The Commonwealth Fund.
    • Stone, R. I. et al. (August, 2002, August) Evaluation of the Wellspring Model for Improving Nursing Home Quality. Report to The Commonwealth Fund.
  • 67
    • 0019462282 scopus 로고
    • On the relationship between the size of residential institutions and the well-being of residents
    • Weihl, H. (1981). On the relationship between the size of residential institutions and the well-being of residents. The Gerontologist, 21(3), 247-250.
    • (1981) The Gerontologist , vol.21 , Issue.3 , pp. 247-250
    • Weihl, H.1
  • 68
    • 0021984179 scopus 로고
    • Determinants of nursing home discharge status
    • Weissert, W. G. & Scanlon, W. J. (1985). Determinants of nursing home discharge status. Medical Care, 23, 333-342.
    • (1985) Medical Care , vol.23 , pp. 333-342
    • Weissert, W.G.1    Scanlon, W.J.2
  • 69
    • 0027358991 scopus 로고
    • Measuring Satisfaction with care in the nursing home setting: The Nursing Home Resident Satisfaction Scale
    • Zinn, J. S., Lavisso-Mourey, R., & Taylor, L. (1993) Measuring Satisfaction with care in the nursing home setting: The Nursing Home Resident Satisfaction Scale. The Journal of Applied Gerontology, 12, 452-465.
    • (1993) The Journal of Applied Gerontology , vol.12 , pp. 452-465
    • Zinn, J.S.1    Lavisso-Mourey, R.2    Taylor, L.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.