Automatic call-routing without transcriptions

EUROSPEECH 2003 - 8th European Conference on Speech Communication and Technology

Volumn , Issue , 2003, Pages 1909-1912

  Huang, Qiang ^a   Cox, Stephen ^a  

^a UNIVERSITY OF EAST ANGLIA   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

DISCRIMINANT ANALYSIS; RETAIL STORES; SPEECH COMMUNICATION;

AUTOMATIC ROUTING; CALL ROUTING; LINEAR DISCRIMINANT ANALYSIS; TRAINING PURPOSE; WORD LEVEL;

TRANSCRIPTION;

EID: 33947703534     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

References (10)

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