Using person-organization fit to select employees for high-turnover jobs

International Journal of Selection and Assessment

Volumn 15, Issue 1, 2007, Pages 63-71

  McCulloch, Malcolm C ^a   Turban, Daniel B ^b  

^a LIMRA International   (United States)

^b UNIVERSITY OF MISSOURI   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 33847724396     PISSN: 0965075X     EISSN: 14682389     Source Type: Journal    
DOI: 10.1111/j.1468-2389.2007.00368.x     Document Type: Article

References (52)

1. Anton, J. (2005) Call center best practices 2005. Purdue University: Center for Customer-Driven Quality.
2. Baron, R.M. and Kenny, D.A. (1986) The moderator-mediator distinction in social psychological research: conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51, 1173-1182.
3. Barrett, R.S. (1995) Employee selection with the performance priority survey. Personnel Psychology, 48, 653-662.
4. Barrick, M.R. and Zimmerman, R.D. (2005) Reducing voluntary, avoidable turnover through selection. Journal of Applied Psychology, 90, 159-166.
5. Batt, R. (2002) Managing customer services: human resource practices, quit rates, and sales growth. Academy of Management Journal, 45, 587-597.
6. Block, J. (1978) The Q-sort method in personality assessment and psychiatric research. Palo Alto: Consulting Psychologists Press Inc.
7. Borman, W.C., Hanson, M.A. and Hedge, J.W. (1997) Personnel selection. Annual Review of Psychology, 48, 299-337.
8. Bowen, D.F., Ledford, G.E. Jr. and Nathan, B.E. (1991) Hiring for the organization, not the job. Academy of Management Executive, 5, 35-51.
9. Branham, L. (2001) Keeping the people who keep you in business: 24 ways to hang on to your most valuable talent. New York: American Management Association.
10. Bretz, R.D. Jr. and Judge, T.A. (1994) Person-organization fit and the theory of work adjustment: implications for satisfaction, tenure, and career success. Journal of Vocational Behavior, 44, 32-54.
11. Cable, D.M. and Edwards, J.R. (2004) Complementary and supplementary fit: a theoretical and empirical integration. Journal of Applied Psychology, 89, 822-834.
12. Cable, D.M. and Judge, T.A. (1996) Person-organization fit, job choice decisions, and organizational entry. Organizational Behavior and Human Decision Processes, 67, 294-311.
13. Cable, D.M. and Judge, T.A. (1997) Applicant personality characteristics, organizational culture, and organization attraction. Personnel Psychology, 50, 359-394.
14. Caldwell, D. and O'Reilly, C. (1990) Measuring person-job fit using a profile commitment process. Journal of Applied Psychology, 75, 648-657.
15. Chan, D. (1996) Cognitive misfit of problem-solving style at work: a facet of person-organization fit. Organizational Behavior and Human Decision Processes, 68, 194-207.
16. Chatman, J.A. (1989) Improving interactional organizational research: a model of person-organization fit. Academy of Management Review, 14, 333-349.
17. Chatman, J.A. (1991) Matching people and organizations: selection and socialization in public accounting firms. Administrative Science Quarterly, 36, 459-484.
18. Colarelli, S.M., Dean, R.A. and Konstans, C. (1987) Comparative effects of personal and situational influences on job outcomes of new professionals. Journal of Applied Psychology, 72, 4, 558-566.
19. Cortina, J.M., Goldstein, N.B., Payne, S.C., Davison, H.K. and Gilliland, S.W. (2000) The incremental validity of interview scores over and above cognitive ability and conscientiousness scores. Personnel Psychology, 53, 325-351.
20. Darlington, R.B. (1968) Multiple regression in psychological research and practice. Psychological Bulletin, 69, 161-182.
21. Dineen, B.R., Ash, S.R. and Noe, R.A. (2002) A web of applicant attraction: person-organization fit in the context of web-based recruitment. Journal of Applied Psychology, 87, 723-734.
22. Edwards, J.F. (1993) Problems with the use of profile similarity indices in the study of congruence in organizational research. Personnel Psychology, 46, 641-665.
23. Farrell, J.N. and McDaniel, M.A. (2001) The stability of validity coefficients over time: Ackerman's (1988) model and the General Aptitude Test Battery. Journal of Applied Psychology, 86, 1, 60-79.
24. Goodman, S.A. and Svyantek, D.J. (1999) Person-organization fit and contextual performance: do shared values matter? Journal of Vocational Behavior, 55, 2, 254-275.
25. Griffeth, R.W., Hom, P.W. and Gaertner, S. (2000) A meta-analysis of antecedents and correlates of employee turnover: update, moderator tests and research implication for the new millennium. Journal of Management, 26, 463-488.
26. Herman, R. (1999) Keeping good people: strategies for solving the #1 problem facing businesses today. Winchester, VA: Oakhill Press.
27. Hunter, J.E. and Hunter, R.F. (1984) Validity and utility of alternative predictors of job performance. Psychological Bulletin, 96, 72-98.
28. Judge, T.A. and Cable, D.N. (1997) Applicant personality, organizational culture, and organization attraction. Personnel Psychology, 50, 359-394.
29. Judge, T.A., Thoresen, C.J., Bono, J.E. and Patton, G.K. (2001) The job satisfaction-job performance relationship: a qualitative and quantitative review. Psychological Bulletin, 127, 3, 376-407.
30. Karren, R.J. and Graves, L.M. (1994) Assessing person-organization fit in personnel selection: guidelines for future research. International Journal of Selection and Assessment, 2, 146-156.
31. Kristof, A.L. (1996) Person-organization fit: an integrative review of its conceptualizations, measurement, and implications. Personnel Psychology, 49, 1-49.
32. Kristof-Brown, A.L., Zimmerman, R.D. and Johnson, E.C. (2005) Consequences of individuals' fit at work: a meta-analysis of person-job, person-organization, person-group, and person-supervisor fit. Personnel Psychology, 58, 2, 281-342.
33. McCulloch, M.C. (2003) Demonstration how CultureFit saves organizations money. Assessment Solutions, LIMRA International Inc., Windsor, CT.
34. Mount, M.K., Witt, L.A. and Barrick, M.R. (2000) Incremental validity of empirically keyed biodata scales over GMA and the five-factor personality constructs. Personnel Psychology, 53, 2, 299-323.
35. Muchinsky, P.M. and Monahan, C.J. (1987) What is person-environment congruence: supplementary versus complementary models of fit. Journal of Vocational Behavior, 31, 268-277.
36. O'Reilly, C.A., Chatman, J. and Caldwell, D.F. (1991) People and organizational culture: a profile comparison approach to assessing person-organization fit. Academy of Management Journal, 34, 487-516.
37. Pedhazur, E.J. (1982) Multiple regression in behavioral research (2nd edn). New York: Holt, Rinehart, & Winston.
38. Pervin, L.A. (1989) Persons, situations, interactions: the history of a controversy and a discussion of theoretical models. Academy of Management Review, 14, 350-360.
39. Ryan, A.M. and Schmit, M.J. (1996) An assessment of organizational climate and P-E fit: a tool for organizational change. The International Journal of Organizational Analysis, 4, 1, 75-95.
40. Saks, A.M. and Ashforth, B.E. (1997) A longitudinal investigation of the relationships between job information sources, applicant perceptions of fit, and work outcomes. Personnel Psychology, 50, 395-426.
41. Salgado, J.F. (2002) The Big Five personality dimensions and counterproductive behaviors. International Journal of Selection and Assessment, 10, 117-125.
42. Schmidt, F.L. and Hunter, J.E. (1998) The validity and utility of selection methods in personnel psychology: practical and theoretical implications of 85 years of research findings. Psychological Bulletin, 124, 262-274.
43. Schmidt, F.L., Hunter, J.E. and Outerbridge, A.N. (1986) The impact of job experience and ability on job knowledge, work sample performance, and supervisory ratings of job performance. Journal of Applied Psychology, 71, 432-439.
44. Schmitt, N. and Chan, D. (1998) Personnel selection: a theoretical approach. Thousand Oaks, CA: Sage Publications.
45. Schneider, B. (1987) The people make the place. Personnel Psychology, 40, 437-453.
46. Schneider, B., Goldstein, H.W. and Smith, D.B. (1995) The ASA framework: an update. Personnel Psychology, 48, 747-773.
47. Van Vianen, A.E.M. (2000) Person-organization fit: the match between newcomers' and recruiters' preferences for organizational cultures. Personnel Psychology, 53, 113-149.
48. Vandenberghe, C. (1999) Organizational culture, person-culture fit and turnover: a replication in the healthcare industry. Journal of Organizational Behavior, 20, 175-184.
49. Verquer, M.L., Beehr, T.A. and Wagner, S.H. (2003) A meta-analysis of relations between person-organization fit and work attitudes. Journal of Vocational Behavior, 63, 473-489.
50. Vigoda, E. (2000) Internal politics in public administration systems: an empirical examination of its relationship with job congruence, organizational citizenship, and in-role performance. Public Personnel Management, 29, 2, 185-210.
51. Werbel, J.D. and Gilliland, S.W. (1999) Person-environment fit in the selection process. Research in Personnel and Human Resources Management, 17, 209-243.
52. Wheeler, A.R., Buckley, M.R., Halbesleben, J.R., Brouer, B. and Ferris, G.R. (2005) "The elusive criterion of fit" revisited: toward an integrative theory of multidimensional fit. Research in Personnel and Human Resources Management, 24, 265-304.