Complementary computing: Policies for transferring callers from dialog systems to human receptionists

User Modeling and User-Adapted Interaction

Volumn 17, Issue 1-2, 2007, Pages 159-182

  Horvitz, Eric ^a   Paek, Tim ^a  

^a MICROSOFT RESEARCH   (United States)

Author keywords

Complementary computing; Human machine systems; Machine learning; Probabilistic user modeling; Spoken dialog systems

Indexed keywords

COMPUTER SIMULATION; DATA TRANSFER; LEARNING SYSTEMS; MAN MACHINE SYSTEMS; MATHEMATICAL MODELS; PROBABILISTIC LOGICS; PROBLEM SOLVING; SENSITIVITY ANALYSIS; SPEECH RECOGNITION;

COMPLEMENTARY COMPUTING; DECISION-THEORETIC POLICIES; PROBABILISTIC USER MODELING; SPOKEN DIALOG SYSTEMS;

DECISION THEORY;

EID: 33847314216     PISSN: 09241868     EISSN: 15731391     Source Type: Journal    
DOI: 10.1007/s11257-006-9026-1     Document Type: Article

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