Email copies in workplace interaction

Journal of Computer-Mediated Communication

Volumn 12, Issue 1, 2006, Pages 42-65

  Skovholt, Karianne ^a   Svennevig, Jan ^a  

^a BI NORWEGIAN BUSINESS SCHOOL   (Norway)

Author keywords

[No Author keywords available]

Indexed keywords

COMPLIANCE CONTROL;

AUDIENCE DESIGN; DISTRIBUTED WORK; IN NETWORKS; MULTIPARTY INTERACTION; PERSONAL IDENTITY; SHARE KNOWLEDGE; SOCIAL CONTROL; SOCIAL NORM; THIRD PARTIES; WORKGROUPS;

ELECTRONIC MAIL;

EID: 33847254902     PISSN: 10836101     EISSN: 10836101     Source Type: Journal    
DOI: 10.1111/j.1083-6101.2006.00314.x     Document Type: Article

References (40)

1. Austin, J. L 1962). How To Do Things with Words. Oxford : Oxford University Press.
2. Bakhtin, M. M 1986). The problem of speech genres. In C. Emerson M. Holquist (Eds Speech Genres and Other Late Essays (pp. 60 102). Austin : University of Texas.
3. Barab, S. A., Kling, R. Gray, J. H Eds 2004). Designing for Virtual Communities in the Service of Learning. New York : Cambridge University Press.
4. Bargiela-Chiappini Nickerson, C 1999). Business writing as social action. In F. Bargiela-Chiappini C. Nickerson (Eds Writing Business: Genres, Media, and Discourses (pp. 1 32). New York : Longman.
5. Bargiela-Chiappini, F. Nickerson, C Eds 1999). Writing Business: Genres, Media, and Discourses. New York : Longman.
6. Baron, N. S 1998). Letters by phone or speech by other means: The linguistics of email. Language & Communication 18 (2 133 170.
7. Barton, D 1994). Literacy. An Introduction to the Ecology of Written Language. Oxford : Blackwell Publishers Ltd.
8. Biber, D 1988). Variation across Speech and Writing. Cambridge : Cambridge University Press.
9. Brigham, M. Corbett, J. M 1997). Email, power and the constitution of organizational reality. New Technology, Work and Employment 12 (1 25 35.
10. Brown, P. S. C. Levinson (1987). Politeness: Some Universals in Language Usage. Cambridge : Cambridge University Press.
11. Brown, S., Middleton, D. Lightfoot, G 2001). Performing the past in electronic archives: Interdependencies in the discursive and non-discursive ordering of institutional rememberings. Culture and Psychology, 7 (2 123 143.
12. Clark, H 1992). Arenas of Language Use. The University of Chicago Press.
13. Clark, H 1996). Using Language. Cambridge University Press.
14. Collot, M. Belmore, N 1996). Electronic language: A new variety of English. In S. C. Herring (Ed Computer-Mediated Communication. Linguistic, Social and Cross-Cultural Perspectives (pp. 13 28). Amsterdam/Philadelphia : John Benjamins Publishing Company.
15. Crystal, D 2001). Language and the Internet. Cambridge University Press.
16. Garton, L. Wellman, B 1995). Social impacts of electronic mail in organizations: A review of the research literature. Communication Yearbook, 18, 434 453.
17. Gimenez, J 2000). Business email communication: some emerging tendencies in register. English for Special Purposes, 19, 237 251.
18. Goffman, E 1981). Footing. Forms of Talk (pp. 124 157). Oxford : Blackwell.
19. Gunnarsson, B.-L. (Ed 2005). Communication in the Workplace. Uppsala : Universitetstryckeriet.
20. Heritage, J 1984). Garfinkel and Ethnomethodology. Cambridge; New York : Polity Press.
21. Herring, S. C 1996). Two variants of an electronic message schema. In S. C. Herring (Ed Computer-Mediated Communication: Linguistic, Social and Cross-Cultural Perspectives (pp. 81 106). Amsterdam : John Benjamins.
22. Herring, S. C 1996). Computer-Mediated Communication: Linguistic, Social and Cross-Cultural Perspectives. Amsterdam : John Benjamins.
23. Herring, S. C 2001). Computer-mediated discourse. In D. Schiffrin, D. Tannen H. Hamilton (Eds The Handbook of Discourse Analysis (pp. 612 634). Oxford : Blackwell Publishing.
24. Herring, S. C 2004). Computer-mediated discourse analysis: An approach to researching online behaviour. In S. A. Barab, R. Kling J. H. Gray (Eds Designing for Virtual Communitites in the Service of Learning (pp. 338 376). New York : Cambridge University Press.
25. Hutchby, I 2001). Conversation and Technology: From the Telephone to the Internet. Malden : Blackwell.
26. Kankaanranta, A 2005). English as a corporate language: Company-internal email messages written by Finns and Swedes. In B. L. Gunnarsson (Ed Communication in the Workplace (pp. 42 59). Uppsala : Universitetstryckeriet.
27. Linell, P 1998). Approaching Dialogu: Talk, Interaction and Contexts in Dialogical Perspectives. Amsterdam/Philadelphia : John Benjamins Publishing Company.
28. Markus, L. M 1994). Electronic mail as the medium of managerial choice. Organization Science, 5 (4 502 527.
29. Mulholland, J 1999). Email: Uses, issues and problems in an institutional setting. In F. Bargiela-Chiappini C. Nickerson (Eds Writing Business: Genres, Media and Discourses (pp. 50 84). London : Longman.
30. Murray, D. E 1991). Conversation for Action: The Computer Terminal as Medium of Communication. Amsterdam : John Benjamin.
31. Nickerson, C 1999). Corporate culture and the use of English in electronic mail in a multinational corporation. In F. Bargiela-Chiappini C. Nickerson (Eds Writing Business: Genres, Media and Discourses (pp. 35 55). London : Longman.
32. Orlikowski, W. J. Yates, J 1994). Genre repertoire: The structuring of communicative practices in organizations. Administrative Sciences Quarterly, 39 (4 541 574.
33. Romm, C. T. Pliskin, N 1998). Electronic mail as a coalition-building information technology. ACM Transactions on Information Systems, 16 (1 82 100.
34. Sacks, H., Schegloff, E. Jefferson, G 1974). A simplest systematics for the organization of turn-taking for conversation. Language 50 (4 695 737.
35. Sims, B. R 1996). Electronic mail in two corporate workplaces. In P. Sullivan J. Dautermann (Eds Electronic Literacies in the Workplace (pp. 41 64). Urbana, Illinois : The National Council of Teachers of English.
36. Sproull, L. Kiesler, S 1986). Reducing social context cues: Electronic mail in organizational communication. Management Science, 32 (11 1492 1512.
37. Sullivan, P. Dautermann J Eds 1996). Electronic Literacies in the Workplace (pp. 41 64). Urbana, Illinois : The National Council of Teachers of English.
38. Yates, S. J 1996). Oral and written linguistic aspects of computer conferencing. In S. C. Herring (Ed Computer-Mediated Communication: Linguistic, Social and Cross-Cultural Perspective (pp. 29 46). Amsterdam/Philadelphia : John Benjamins.
39. Yates, J. Orlikowski, W 1992). Genres of organizational communication: A structurational approach to studying communication and media. Academy of Management Review, 17 (2 299 326.
40. Yates, J. Orlikowski, W 2002). Genre systems: Structuring interaction through communicative norms. The Journal of Business Communication, 39 (1 13 35.