A world class new product development best practices model

International Journal of Production Research

Volumn 45, Issue 7, 2007, Pages 1609-1629

  Shum, Paul ^a   Lin, Grier ^a  

^a UNIVERSITY OF SOUTH AUSTRALIA   (Australia)

Author keywords

Best practices model; New product development

Indexed keywords

COMPETITIVE INTELLIGENCE; FINANCIAL DATA PROCESSING; MARKETING; MATHEMATICAL MODELS; REGRESSION ANALYSIS; STRATEGIC PLANNING;

FINANCIAL RETURN; MARKET FACTORS; VARIABLES;

PRODUCT DEVELOPMENT;

EID: 33847232617     PISSN: 00207543     EISSN: 1366588X     Source Type: Journal    
DOI: 10.1080/00207540600942516     Document Type: Conference Paper

References (95)

1. Abson, M., Keeping up with the times. Bus. Q., 1996, Autumn, 65-69.
2. Ackenhusen, M., Muzyka, D. and Churchill, N., Restructuring 3M for an integrated Europe. Part 1: Initiating the change. Eur. Mgmt J., 1996a, 14, 21-36.
3. Ackenhusen, M., Muzyka, D. and Churchill, N., Restructuring 3M for an integrated Europe. Part 2: Implementing the change. Eur. Mgmt J., 1996b, 14, 151-159.
4. Ahmed, P.K., Culture and climate for innovation. Eur. J. Innov. Mgmt, 1998, 1, 30-43.
5. APQC, New Product Development: Gaining and Using Market Insight, 2001 (American Productivity and Quality Center).
6. Atuahene-Gima, K., Market orientation and innovation. J. Bus. Res., 1996, February, 93-103.
7. Belliveau, P., Griffin, A. and Somermeyer, S., The PDMA Toolbox for New Product Development, 2002 (Wiley: New York).
8. Booz, Allen and Hamilton, New Products Management for the 1980s, 1982 (Booz, Allen and Hamilton: New York).
9. Brown, S.L. and Eisenhardt, K.M., Product development: past research, present findings, and future directions. Acad. Mgmt Rev., 1995, 20, 343-379.
10. Buckler, S.A. and Zien, K., From experience: the spirituality of innovation: learning from stories. J. Prod. Innov. Mgmt, 1996, 13, 391-405.
11. Christensen, C.M. and Bower, J.L., Customer power, strategic investment, and the failure of leading firms. Strat. Mgmt J., 1996, 17, 197-218.
12. Collins, J. and Porras, J., Building your company's vision. Harv. Bus. Rev., 1996, Sept/Oct, 65-77.
13. Conceicao, P., Hamill, D. and Pinheiro, P., Innovative science and technology commercialization strategies at 3M: a case study. J. Engng Technol. Mgmt, 2002, 19, 25-38.
14. Cooper, R., Easingwood, C.J., Edgett, S.J., Kleinschmidt, E. and Storey, C., What distinguishes the top performing new products in financial services. J. Prod. Innov. Mgmt, 1994, 11, 281-299.
15. Cooper, R., Edgett, S.J. and Kleinschmidt, E.J., Improving new product development performance and practices. Benchmark Study, 2002.
16. Cooper, R.G., New products: what distinguishes the winners? Res. Technol. Mgmt, 1990, 33, 7-31.
17. Cooper, R.G., New products: the factors that drive success. Int. Mktg Rev., 1994, 11, 60-76.
18. Cooper, R.G., Edgett, S.J. and Kleinschmidt, E.J., Benchmarking best NPD practices - I. Res. Technol. Mgmt, 2004a, Jan-Feb, 31-43.
19. Cooper, R.G., Edgett, S.J. and Kleinschmidt, E.J., Benchmarking best NPD practices - II. Res. Technol. Mgmt, 2004b, May-June, 31-43.
20. Cooper, R.G., Edgett, S.J. and Kleinschmidt, E.J., Benchmarking best NPD practices - III. Res. Technol. Mgmt, 2004c, Nov-Dec, 31-43.
21. Cooper, R.G. and Kleinschmidt, E., Winning businesses in product development: the critical success factors. Res. Technol. Mgmt, 1996, 39, 18-29.
22. Cormican, K. and O'Sullivan, D., Auditing best practice for effective product innovation management. Technovation, 2004, 24, 819-829.
23. Coyne, W., 3M. In Innovation - Breakthrough Thinking at 3M, DuPont, GE, Pfizer, and Rubbermaid, edited by R. Moss Kanter, J. Kao and F. Wiersema, 1997 (Harper Collins: New York).
24. Crawford, M., 3M's sophisticated formula for teamwork: Michael K. Allio, Planning Forum (November-December 1993). J. Prod. Innov. Mgmt, 1994, 11, 268.
25. Crawford, M.C., The hidden costs of accelerated product development. J. Prod. Innov. Mgmt, 1992, 9, 188-199.
26. Davidson, J.M., Clamen, A. and Karol, R.A., Learning from the best new product developers. Res. Technol. Mgmt, 1999, 42, 12-28.
27. Day, G.S., The capabilities of market-driven organizations. J. Mktg., 1994, 58, 37-52.
28. Day, G.S., Misconceptions about market orientation. J. Mkt-Focus, Mgmt, 1999, 4, 5-16.
29. de Brentani, U., Success and failure in new industrial services. J. Prod. Innov. Mgmt, 1989, 6, 239-258.
30. Deshpande, R., Fancy, J. and Webster, F., Corporate culture, customer orientation, and innovativeness in Japanese firms: a quadrad analysis. J. Mktg., 1993, 57, 23-37.
31. Diamantopoulos, A. and Hart, S., Linking market orientation and performance: preliminary evidence on Kohli and Jaworski's framework. J. Strat. Mktg., 1993, 1, 93-121.
32. Dimancescu, D. and Dwenger, K., World-class New Product Development: Benchmarking Best Practices of Agile Manufacturers, 1996 (Amacom: New York).
33. Dooley, K.J., Subra, A. and Anderson, J., Adoption rates and patterns of best practices in new product development. Int. J. Innov. Mgmt, 2002, 6, 85-103.
34. Dougherty, D., Borrelli, L., Munir, K. and O'Sullivan, A., Systems of organizational senseraaking for sustained product innovation. J. Engng Technol. Mgmt, 2000, 17, 321-355.
35. Dougherty, D. and Hardy, C., Sustained product innovation in large, mature organizations: overcoming innovation-to-organization problems. Acad. Mgmt J., 1996, 39, 1120-1153.
36. Eckermann, B., Nagalingam, S. and Lin, G., Towards the development of a cultural innovation diagnostic tool, in 4th International Symposium on Tools and Methods in Competitive Engineering, 2002, pp. 727-740.
37. Eisenhardt, K.M. and Tabrizi, B.N., Accelerating adaptive processes; product innovation in the global computer industry. Admin. Sci. Q., 1995, 40, 84-110.
38. Figueroa, E. and Conceicao, P., Rethinking the innovation process in large organizations: a case study of 3M. J. Engng Technol. Mgmt, 2000, 17, 93-109.
39. Frosch, R.A., The customer for R&D is always wrong. Res. Technol. Mgmt, 1996, 39, 22-27.
40. Gales, L. and Mansour-Cole, D., User involvement in innovation projects: toward an information processing model. J. Engng Teclmol. Mgmt, 1995, 12, 77-109.
41. Garvin, D., Building a learning organization. In Strategic Management of Technology and Innovation, 3rd ed., edited by R. Burgelman, M. Maidique and S. Wheelwright, pp. 954-967, 2001 (McGraw-Hill: New York).
42. Grady, D., Lautenschlaeger, H., Murray, J. and Thompson, R., Unlocking Innovation: Challenging Conventional Wisdom About What Leaders Do, 1993 (McKinsey and Company: Sydney).
43. Greenley, G.E., Market orientation and company performance: empirical evidence from UK companies. Br. J. Mgmt, 1995, 6, 1-13.
44. Griffin, A., PDMA research on new product development practices: updating trends and benchmarking best practices. J. Prod. Innov. Mgmt, 1997a, 14, 429-458.
45. Griffin, A., Measuring product development to improve the quality of the process. In The Practice of Quality Management, edited by PJ. Lederer and U.S. Karmarkar, pp. 117-145, 1997b (Kluwer Academic: Boston, MA).
46. Guan, J. and Ma, N., Innovative capability and export performance of Chinese firms. Technovation, 2003, 23, 737-747.
47. Hair, J., Anderson, R., Tatham, R. and Black, W., Multivariate Data Analysis, 5th ed., 1998 (Prentice Hall: Engelwood Cliffs, NJ).
48. Han, J.K., Kim, N. and Srivastava, R.K., Market orientation and organizational performance: is innovation a missing link? J. Marketing, 1998, 62, 30-45.
49. Hardy, C. and Dougherty, D., Powering product innovation. Eur. Mgmt J., 1997, 15, 16-27.
50. Hitt, M.A., Keats, B.W. and DeMarie, S.M., Navigating in the new competitive landscape: building strategic flexibility and competitive advantage in the 21st century. Acad. Mgmt Exec., 1998, 12, 22.
51. Hooley, G.J., Lynch, J.E. and Shepherd, J., The marketing concept putting the theory into practice. Eur. J. Mktg, 1990, 24, 7-23.
52. Howell, J.M. and Shea, C.M., Individual differences, environmental scanning, innovation framing, and champion behavior: key predictors of project performance. J. Prod. Innov. Mgmt, 2001, 18, 15-27.
53. Howell, J.M., Shea, C.M. and Higgins, C.A., Champions of product innovations: defining, developing, and validating a measure of champion behavior. J. Bus. Vent., 2005, 20, 641-661.
54. Jaworski, B. and Kohli, A., Market orientation: antecedents and consequences. J. Mktg, 1993, 57, 53-70.
55. Jelinek, M. and Schoonhoven, C., The Innovation Marathon, 1990 (Basil Blackwell: Oxford).
56. Joreskog, K. and Sorbom, D., LISREL 8: Structural Equation Modeling with the SIMPLIS Command Language, 1993 (Scientific Software International: Chicago, IL).
57. Judge, W., Fryxell, G. and Dooley, R., The new task of R&D management: creating goal- directed communities for innovation. Cat. Mgmt Rev., 1997, 39, 72-85.
58. Kahn, K.B., Barczak, G. and Moss, R., Perspective: establishing an NPD best practices framework. J. Prod. Innov. Mgmt, 2006, 23, 106-116.
59. Kahn, K.B. and Mentzer, J.T., Norms that distinguish between marketing and manufacturing. J. Bus. Res., 1994, 30, 111-118.
60. Kara, A., Spillan, J.E. and DeShields, J., The effect of a market orientation on business performance: a study of small-sized service retailers using MARKOR scale. J. Small Bus. Mgmt, 2005, 43, 104-118.
61. Kiernan, M., The new strategic architecture: learning to compete in the twenty-first century. Acad. Mgmt Exec., 1993, 7, 7-21.
62. Kim, W. and Maugorgne, R., Strategy, value innovation, and the knowledge economy. Sloan Mgmt Rev., 1999, 40, 41-54.
63. Kleinschmidt, E., Rejoinders to 'Establishing an NPD best practices framework'. J. Prod. Innov. Mgmt, 2006, 23, 119-121.
64. Kleinschmidt, E. and Cooper, R., The performance impact of international orientation on product innovation. Eur. J. Mktg, 1988, 22, 56-71.
65. Kohli, A.K. and Jaworski, B.J., Market orientation: the construct, research propositions, and managerial implications. J. Mktg, 1990, 54, 1-18.
66. Kotler, P., Markering Management: Analysis, Planning, Implementation, and Control, 9th ed., 1997 (Prentice Hall: Englewood Cliffs, NJ).
67. Langerak, F., Hultink, E.J. and Robben, H.S..F., The impact of market orientation, product advantage, and launch proficiency on new product performance and organizational performance. J. Prod. Innov. Mgmt, 2004, 21, 79-94.
68. Leifer, R., Reducing the uncertainty in managing breakthrough technological innovations, in Portland International Conference on Management of Engineering and Technology, 1999.
69. Leonard, D. and Rayport, J., Spark innovation through empathic design. Harv. Bus. Rev., 1997, 75, 102-113.
70. Markham, S. and Griffin, A., The breakfast of champions: associations between champions and product development environments, practices and performance. J. Prod. Innov. Mgmt, 1998, 15, 436-454.
71. Markides, C., Strategic innovation in established companies. Sloan Mgmt Rev., 1998, 39, 31-42.
72. Montoya-Weiss, M.M. and Clantone, R., Determinants of new product performance: a review and meta-analysis. J. Prod. Innov. Mgmt, 1994, 11, 397-417.
73. Narver, J.C. and Slater, S.F., The effect of a market orientation on business profitability. J. Mktg, 1990, 54, 20-35.
74. Narver, J.C., Slater, S.F. and Tietje, B., Creating a market orientation. J. Mkt-Focus. Mgmt, 1998, 2, 241-255.
75. Pinchot, G., Intrapreneurship, 1985 (Perennial Library: New York).
76. Quinn, J., Managing innovation: controlled chaos. Harv. Bus. Rev., 1985, 63, 73-84.
77. Reed, K.E., Everyone takes the field: how 3M encourages employee involvement in promoting sustainable development. Corp. environ. Strat., 2002, 9, 383-389.
78. Rogers, E.M., Diffusion of Innovations, 4th ed., 1995 (The Free Press: New York).
79. Roper, S. and Love, J.H., Innovation and export performance: evidence from the UK and German manufacturing plants. Working Paper 62, NIERC, Belfast, 2001.
80. Rosenau, M.D.J., The PDMA Handbook of New Product Development, 1996 (Wiley: New York).
81. Ruekert, R.W., Developing a market orientation: an organizational strategy perspective. Int. J. Res. Mktg, 1992, 9, 225-245.
82. Saleh, S. and Wang, C., The management of innovation: strategy, structure, and organizational climate. IEEE Trans. Engng Mgmt, 1993, 40, 14-21.
83. Shapiro, B.P., What the hell is market-oriented?. Harv. Bus. Rev., 1988, 66, 119-125.
84. Sharp, B., Marketing orientation: more than just customer focus. Int. Mktg Rev., 1991, 8, 20-25.
85. Sherman, S., Eight masters of innovation. McKinsey Q., 1985, 22-31.
86. Slater, S.F. and Narver, J.C., Customer-led and market-oriented: let's not confuse the two. Strat. Mgmt J., 1998, 19, 1001-1006.
87. Slavou, H., Profitability in market-oriented SMEs: does product innovation matter? Eur. J. Innov. Mgmt, 2002, 5, 164-171.
88. Thomas, R.J., New Product Development, 1993 (Wiley: New York).
89. Van de Ven, A.M. and Ferry, D.L., Measuring and Assessing Organizations, 1980 (Wiley: New York).
90. Wakelin, K., Innovation and export behaviour at the firm level. Res. Policy, 1998, 26, 829-841.
91. Wei, Y.S. and Morgan, N.A., Supportiveness of organizational climate, market orientation, and new product performance in Chinese firms. J. Prod. Innov. Mgmt, 2004, 21, 375-388.
92. Wong, V. and Saunders, J., Business orientations and company success. J. Strat. Mktg, 1993, 1, 20-40.
93. Zairi, M., Best Practice Process Innovation Management, 1999 (Butterworth-Heinemann: Oxford).
94. Zien, K.A. and Buckler, S.A., From experience dreams to market: Grafting a culture of innovation. J, Prod. Innov. Mgmt, 1997, 14, 274-287.
95. Zirger, B.J. and Maidique, M.A., A model of new product development: an empirical test. Mgmt Sci., 1990, 36, 867-883.