메뉴 건너뛰기




Volumn 27, Issue 2, 2003, Pages 237-253

Diversity Training Management Initiatives in the Lodging Industry: An Exploratory Analysis of Underlying Dimensions

Author keywords

diversity management training initiatives; human resources; lodging

Indexed keywords


EID: 33846918084     PISSN: 10963480     EISSN: 15577554     Source Type: Journal    
DOI: 10.1177/1096348003027002006     Document Type: Article
Times cited : (19)

References (34)
  • 2
    • 34948871107 scopus 로고    scopus 로고
    • The downside of diversity
    • The downside of diversity.Management Review. 1996;85 (6): 29-32.
    • (1996) Management Review , vol.85 , Issue.6 , pp. 29-32
  • 4
    • 0031067211 scopus 로고    scopus 로고
    • Recruitment and retention of African-American managers
    • Recruitment and retention of African-American managers.The Cornell Hotel and Restaurant Administration Quarterly. 1997;38 (1): 24-29.
    • (1997) The Cornell Hotel and Restaurant Administration Quarterly , vol.38 , Issue.1 , pp. 24-29
  • 5
    • 84970126289 scopus 로고
    • The diversity dynamic: Implications for organizations in 2005
    • The diversity dynamic: Implications for organizations in 2005.Hospitality Research Journal. 1993;17 (1): 69-86.
    • (1993) Hospitality Research Journal , vol.17 , Issue.1 , pp. 69-86
  • 9
    • 84898989559 scopus 로고    scopus 로고
    • Lodging. 1996:29-30.
    • (1996) Lodging , pp. 29-30
  • 10
    • 0011252809 scopus 로고
    • The subtlety of racism
    • The subtlety of racism.Training & Development. 1993;47 (4): 51-57.
    • (1993) Training & Development , vol.47 , Issue.4 , pp. 51-57
  • 11
    • 84965512632 scopus 로고
    • Organizational architectures for the 21st century: The redesign of hospitality firms
    • Organizational architectures for the 21st century: The redesign of hospitality firms.Hospitality Research Journal. 1993;17 (1): 103-109.
    • (1993) Hospitality Research Journal , vol.17 , Issue.1 , pp. 103-109
  • 13
    • 84970481910 scopus 로고
    • Cross-cultural training practices and needs in the hotel industry
    • Cross-cultural training practices and needs in the hotel industry.Hospitality Research Journal. 1992;15 (3): 13-26.
    • (1992) Hospitality Research Journal , vol.15 , Issue.3 , pp. 13-26
  • 14
    • 84898460386 scopus 로고    scopus 로고
    • Managing a diverse workforce
    • Managing a diverse workforce.Hospitality & Tourism Educator. 1996;8 (23): 111-114.
    • (1996) Hospitality & Tourism Educator , vol.8 , Issue.23 , pp. 111-114
  • 15
    • 0023975203 scopus 로고
    • Relation of sample size to the stability of component patterns
    • Relation of sample size to the stability of component patterns.Psychological Bulletin. 1988;103 (2): 265-275.
    • (1988) Psychological Bulletin , vol.103 , Issue.2 , pp. 265-275
  • 16
    • 0003506109 scopus 로고    scopus 로고
    • (3rd ed.). New York: Macmillan.;, New York: Macmillan
    • Multivariate data analysis with readings. 1992). Multivariate data analysis with readings (3rd ed.). New York: Macmillan.New York: Macmillan; 1992:.
    • (1992) Multivariate Data Analysis with Readings
  • 17
    • 0003506109 scopus 로고    scopus 로고
    • (4th ed.). Englewood Cliffs, NJ: Prentice Hall.;, Englewood Cliffs, NJ: Prentice Hall
    • Multivariate data analysis with readings. 1998). Multivariate data analysis with readings (4th ed.). Englewood Cliffs, NJ: Prentice Hall.Englewood Cliffs, NJ: Prentice Hall; 1998:.
    • (1998) Multivariate Data Analysis with Readings
  • 22
    • 84898928649 scopus 로고    scopus 로고
    • Forbes. 1997:126-130.
    • (1997) Forbes , pp. 126-130
  • 23
    • 0010732931 scopus 로고    scopus 로고
    • Diversity training: a competitive weapon
    • Diversity training: a competitive weapon.Management Review. 1996;85 (6): 25-29.
    • (1996) Management Review , vol.85 , Issue.6 , pp. 25-29
  • 24
    • 0030555750 scopus 로고    scopus 로고
    • The challenge of cultural diversity: Harnessing a diversity view to understand multiculturalism
    • The challenge of cultural diversity: Harnessing a diversity view to understand multiculturalism.Academy of Management Review. 1996;21 (2): 434-462.
    • (1996) Academy of Management Review , vol.21 , Issue.2 , pp. 434-462
  • 26
    • 0005637569 scopus 로고
    • The pitfalls of diversity training
    • The pitfalls of diversity training.Training & Development. 1995;49 (12): 24-30.
    • (1995) Training & Development , vol.49 , Issue.12 , pp. 24-30
  • 27
    • 0001312089 scopus 로고    scopus 로고
    • SERVQUAL: A multiple-item scale for measuring consumer perceptions of service quality
    • SERVQUAL: A multiple-item scale for measuring consumer perceptions of service quality.Journal of Retailing. 1998;64 (1): 12-37.
    • (1998) Journal of Retailing , vol.64 , Issue.1 , pp. 12-37
  • 28
    • 84898934235 scopus 로고    scopus 로고
    • Managing a diverse workforce
    • Managing a diverse workforce.Lodging. 1997;23 (5): 19-20.
    • (1997) Lodging , vol.23 , Issue.5 , pp. 19-20
  • 29
    • 0002427917 scopus 로고
    • The downside of diversity
    • The downside of diversity.Training & Development. 1994;48 (1): 60-62.
    • (1994) Training & Development , vol.48 , Issue.1 , pp. 60-62
  • 31
    • 30344463098 scopus 로고    scopus 로고
    • Redefining diversity
    • Redefining diversity.HR Focus. 1996;73 (4): 6-7.
    • (1996) HR Focus , vol.73 , Issue.4 , pp. 6-7


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.