Implementing Six Sigma in service sector using AHP and Alderfer's motivational model - A case of educational services

International Journal of Six Sigma and Competitive Advantage

Volumn 2, Issue 4, 2006, Pages 353-376

  Thakkar, Jitesh ^a   Deshmukh, S G ^b   Kanda, Arun ^b  

^a ADIT   (India)

^b INDIAN INSTITUTE OF TECHNOLOGY DELHI   (India)

Author keywords

Analytic hierarchy process; Customer; Education; Motivation theory; Service sector; Six Sigma

Indexed keywords

EID: 33846833998     PISSN: 14792494     EISSN: 14792753     Source Type: Journal    
DOI: 10.1504/IJSSCA.2006.011565     Document Type: Article

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