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Volumn 13, Issue 2, 2007, Pages 75-80

The effect of Internet apprehension and website satisfaction on air travellers' adoption of an airline's website

Author keywords

Airline websites; Distribution channels; Internet apprehension; Online adoption; Website satisfaction

Indexed keywords

AIR TRANSPORTATION; INTERNET; TECHNOLOGY ADOPTION; WORLD WIDE WEB;

EID: 33846546497     PISSN: 09696997     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jairtraman.2006.10.007     Document Type: Article
Times cited : (27)

References (6)
  • 1
    • 33846533381 scopus 로고    scopus 로고
    • Profiling airline web users: a segmentation approach
    • Chen J.S., and Jang S. Profiling airline web users: a segmentation approach. Tourism Analysis 8 (2004) 223-226
    • (2004) Tourism Analysis , vol.8 , pp. 223-226
    • Chen, J.S.1    Jang, S.2
  • 2
    • 0013163737 scopus 로고    scopus 로고
    • What online Hong Kong travellers look for on airline/travel websites
    • Chu R. What online Hong Kong travellers look for on airline/travel websites. Hospitality Management 20 (2001) 95-100
    • (2001) Hospitality Management , vol.20 , pp. 95-100
    • Chu, R.1
  • 3
    • 10044225525 scopus 로고    scopus 로고
    • Factors affecting online hotel reservation intention between online and non-online customers
    • Kim W.G., and Kim J.K. Factors affecting online hotel reservation intention between online and non-online customers. International Journal of Hospitality Management 23 (2004) 381-395
    • (2004) International Journal of Hospitality Management , vol.23 , pp. 381-395
    • Kim, W.G.1    Kim, J.K.2
  • 4
    • 33846486553 scopus 로고    scopus 로고
    • Measuring customer satisfaction with online travel
    • Frew A.J., Hitz M., and O'Connor P. (Eds), Springer Wien, New York
    • Mills J.E., and Morrison A.M. Measuring customer satisfaction with online travel. In: Frew A.J., Hitz M., and O'Connor P. (Eds). Information and Communication Technologies in Tourism 2003 (2003), Springer Wien, New York 10-19
    • (2003) Information and Communication Technologies in Tourism 2003 , pp. 10-19
    • Mills, J.E.1    Morrison, A.M.2
  • 5
    • 0037302333 scopus 로고    scopus 로고
    • To look or book: an examination of consumers' apprehension toward Internet use
    • Susskind A.M., Bonn M.A., and Dev C.S. To look or book: an examination of consumers' apprehension toward Internet use. Journal of Travel Research 41 (2003) 256-264
    • (2003) Journal of Travel Research , vol.41 , pp. 256-264
    • Susskind, A.M.1    Bonn, M.A.2    Dev, C.S.3
  • 6
    • 0012121894 scopus 로고    scopus 로고
    • Internet-based evaluation of tourism web site effectiveness: methodological issues and survey results
    • Tierney P. Internet-based evaluation of tourism web site effectiveness: methodological issues and survey results. Journal of Travel Research 39 (2000) 212-219
    • (2000) Journal of Travel Research , vol.39 , pp. 212-219
    • Tierney, P.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.