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Volumn 23, Issue 4, 2006, Pages 453-472

Review of long-term warranty policies

Author keywords

Long term warranty policies; Warranty cost models

Indexed keywords

COST EFFECTIVENESS; CUSTOMER SATISFACTION; MAINTENANCE; MARKETING; MATHEMATICAL MODELS; STRATEGIC PLANNING;

EID: 33846326494     PISSN: 02175959     EISSN: None     Source Type: Journal    
DOI: 10.1142/S021759590600108X     Document Type: Article
Times cited : (33)

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* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.