-
1
-
-
0001220863
-
The E-mail reference interview
-
Spring
-
Abels, E. G. (1996). The E-mail reference interview. RQ, 1996(Spring), 345-358.
-
(1996)
RQ, 1996
, pp. 345-358
-
-
Abels, E.G.1
-
2
-
-
5844256312
-
-
The Harworth Press, Inc
-
Abels, E. G., & Liebsher, P. (1994). A new challenge for intermediary-client communication: The electronic network, The Reference Librarian (Vol. 41/42, pp. 185-196): The Harworth Press, Inc.
-
(1994)
A new challenge for intermediary-client communication: The electronic network, The Reference Librarian
, vol.41-42
, pp. 185-196
-
-
Abels, E.G.1
Liebsher, P.2
-
3
-
-
0023398893
-
Knowledge edicitation using discourse analysis
-
Belkin, N. J., Brooks, H. M., & Daniels, P. J. (1987). Knowledge edicitation using discourse analysis. International Journal of Man-Machine Studies, 27, 127-144.
-
(1987)
International Journal of Man-Machine Studies
, vol.27
, pp. 127-144
-
-
Belkin, N.J.1
Brooks, H.M.2
Daniels, P.J.3
-
5
-
-
21144469967
-
Academic reference service over electronic mail
-
Nov
-
Bristow, A. (1992). Academic reference service over electronic mail. College & Research Libraries, 53(Nov. 1992), 631-637.
-
(1992)
College & Research Libraries
, vol.53
, pp. 631-637
-
-
Bristow, A.1
-
6
-
-
0001487323
-
Electronic mail reference service: A study
-
Bushallow-Wilbur, L., De Vinney, G., & Whitcom, F. (1996). Electronic mail reference service: A study. RQ, 35(3), 359-371.
-
(1996)
RQ
, vol.35
, Issue.3
, pp. 359-371
-
-
Bushallow-Wilbur, L.1
De Vinney, G.2
Whitcom, F.3
-
7
-
-
0009113761
-
Channel expansion theory: A dynamic view of media information richness and perceptions
-
Carlson, J. R., & Zmud, R. W. (1994). Channel expansion theory: A dynamic view of media information richness and perceptions. Academy of Management Best Papers Proceedings, 280-284.
-
(1994)
Academy of Management Best Papers Proceedings
, pp. 280-284
-
-
Carlson, J.R.1
Zmud, R.W.2
-
8
-
-
0033241819
-
Channel expansion theory and experiential nature of media richness perceptions
-
Carlson, J. R., & Zmud, R. W. (1999). Channel expansion theory and experiential nature of media richness perceptions. Academy of Management Journal, 42(2), 153-170.
-
(1999)
Academy of Management Journal
, vol.42
, Issue.2
, pp. 153-170
-
-
Carlson, J.R.1
Zmud, R.W.2
-
9
-
-
34247116369
-
-
Cochrane, P. (1981). Presearch interview project executive summary, project bibliography, and sample data (ERIC: ED-205 190). Syracuse, NY: Syracuse University.
-
Cochrane, P. (1981). Presearch interview project executive summary, project bibliography, and sample data (ERIC: ED-205 190). Syracuse, NY: Syracuse University.
-
-
-
-
10
-
-
0032067628
-
Computer-mediated communication and media preference: An investigation of the dimensionality of perceived task equivocality and media richness
-
D'Ambra, J., Rice, R. E., & O'Connor, M. (1998). Computer-mediated communication and media preference: An investigation of the dimensionality of perceived task equivocality and media richness. Behaviour and Information Technology, 17(3), 164-174.
-
(1998)
Behaviour and Information Technology
, vol.17
, Issue.3
, pp. 164-174
-
-
D'Ambra, J.1
Rice, R.E.2
O'Connor, M.3
-
11
-
-
34247173329
-
-
Dervin, B., & Nilan, M. (1986). Information Needs and Uses. In M. E. Williams (Ed.), Annual Review of Information Science and Technology (21, pp. 3-33). Washington, DC: American Society for Information Science.
-
Dervin, B., & Nilan, M. (1986). Information Needs and Uses. In M. E. Williams (Ed.), Annual Review of Information Science and Technology (Vol. 21, pp. 3-33). Washington, DC: American Society for Information Science.
-
-
-
-
13
-
-
84986180614
-
An analytical survey of chat reference services
-
Francoeur, S. (2001). An analytical survey of chat reference services. Reference Services Review, 29(3), 189-203.
-
(2001)
Reference Services Review
, vol.29
, Issue.3
, pp. 189-203
-
-
Francoeur, S.1
-
14
-
-
21344491319
-
Social construction of communication technology
-
Fulk, J. (1993). Social construction of communication technology. Academy of Management Journal, 36(5), 921-950.
-
(1993)
Academy of Management Journal
, vol.36
, Issue.5
, pp. 921-950
-
-
Fulk, J.1
-
15
-
-
84965751489
-
Emerging theories of communication in organiations
-
Fulk, J., & Boyd, B. (1991). Emerging theories of communication in organiations. Journal of Management, 17(2), 407-446.
-
(1991)
Journal of Management
, vol.17
, Issue.2
, pp. 407-446
-
-
Fulk, J.1
Boyd, B.2
-
16
-
-
27744460828
-
-
J. Fulk & C. W. Steinfield (Eds, Organizations and Communication Technology pp, Newbury Park: Sage Publications
-
Fulk, J., Schmitz, J., & Steinfield, C. W. (1990). A social Influence Model of Technology Use. In J. Fulk & C. W. Steinfield (Eds.), Organizations and Communication Technology (pp. 117-140). Newbury Park: Sage Publications.
-
(1990)
A social Influence Model of Technology Use
, pp. 117-140
-
-
Fulk, J.1
Schmitz, J.2
Steinfield, C.W.3
-
17
-
-
0034342940
-
Electronic mail reference services in the public library
-
Garnsey, B. A., & Powell, R. R. (2000). Electronic mail reference services in the public library. Reference & User Services Quarterly, 39(3), 245-254.
-
(2000)
Reference & User Services Quarterly
, vol.39
, Issue.3
, pp. 245-254
-
-
Garnsey, B.A.1
Powell, R.R.2
-
19
-
-
0034195304
-
Virtual Reference Services: Directions in academic libraries
-
Gray, S. M. (2000). Virtual Reference Services: Directions in academic libraries. Reference and User Services Quarterly, 39(4), 365-375.
-
(2000)
Reference and User Services Quarterly
, vol.39
, Issue.4
, pp. 365-375
-
-
Gray, S.M.1
-
20
-
-
33746553067
-
Assessing quality in digital reference services: An overview of the key literature on digital reference
-
R. D. Lankes & C. R. McClure & M. Gross & J. Pomerantz Eds, London: Facet Publishing
-
Gross, M., McClure, C. R., & Lankes, R. D. (2003). Assessing quality in digital reference services: An overview of the key literature on digital reference. In R. D. Lankes & C. R. McClure & M. Gross & J. Pomerantz (Eds.), Implementing Digital Reference Services: Setting Standards and Making it Real (pp. 171-183). London: Facet Publishing.
-
(2003)
Implementing Digital Reference Services: Setting Standards and Making it Real
, pp. 171-183
-
-
Gross, M.1
McClure, C.R.2
Lankes, R.D.3
-
21
-
-
51249181946
-
Epistomelogical and methodological bases of naturalistic inquiry
-
Guba, E. G., & Lincoln, Y. S. (1982). Epistomelogical and methodological bases of naturalistic inquiry. ECTJ, 30(4), 233-252.
-
(1982)
ECTJ
, vol.30
, Issue.4
, pp. 233-252
-
-
Guba, E.G.1
Lincoln, Y.S.2
-
22
-
-
34250043325
-
Media appropriateness: Using social presence theory to compare traditional and new organizational media
-
Rice, R. E. (1993). Media appropriateness: Using social presence theory to compare traditional and new organizational media. Human Communication Research, 19(4), 451-485.
-
(1993)
Human Communication Research
, vol.19
, Issue.4
, pp. 451-485
-
-
Rice, R.E.1
-
23
-
-
0017980080
-
A social approach to job attitudes and task design
-
June
-
Salancik, & Pfeffer, J. (1978). A social approach to job attitudes and task design. Administrative Science Quarterly, 23(June 1978), 224-253.
-
(1978)
Administrative Science Quarterly
, vol.23
, pp. 224-253
-
-
Salancik1
Pfeffer, J.2
-
24
-
-
84989573865
-
A study of information seeking and retrieving. II. Users, questions, and effectiveness
-
Saracevic, T., & Kantor, P. (1988). A study of information seeking and retrieving. II. Users, questions, and effectiveness. Journal of the American Society for Information Science, 39(3), 177-196.
-
(1988)
Journal of the American Society for Information Science
, vol.39
, Issue.3
, pp. 177-196
-
-
Saracevic, T.1
Kantor, P.2
-
25
-
-
0032247070
-
The use of electronic mail at the reference desk: Impact of a computer-mediated communication technology on librarian-client interactions
-
Schilling-Ecctes, K., & Harzbecker, J. J. (1998). The use of electronic mail at the reference desk: Impact of a computer-mediated communication technology on librarian-client interactions. Medical Reference Services Quarterly, 17(4), 17-27.
-
(1998)
Medical Reference Services Quarterly
, vol.17
, Issue.4
, pp. 17-27
-
-
Schilling-Ecctes, K.1
Harzbecker, J.J.2
-
26
-
-
84965751349
-
Organizational colleagues, media richness, and electronic mail: A test of the social influence model of technology use
-
Schmitz, J., & Fulk, J. (1991). Organizational colleagues, media richness, and electronic mail: A test of the social influence model of technology use. Communication Research, 18(4), 487-523.
-
(1991)
Communication Research
, vol.18
, Issue.4
, pp. 487-523
-
-
Schmitz, J.1
Fulk, J.2
-
30
-
-
0034195354
-
A virtual understanding: The reference interview and question negotiation in the digital age
-
Straw, J. E. (2000). A virtual understanding: The reference interview and question negotiation in the digital age. Reference and User Services Quarterly, 39(4), 376-379.
-
(2000)
Reference and User Services Quarterly
, vol.39
, Issue.4
, pp. 376-379
-
-
Straw, J.E.1
-
31
-
-
0001012371
-
Question-negotiation and information seeking in libraries
-
Taylor, R. (1968). Question-negotiation and information seeking in libraries. College & Research Libraries, 29(3), 178-194.
-
(1968)
College & Research Libraries
, vol.29
, Issue.3
, pp. 178-194
-
-
Taylor, R.1
-
32
-
-
24944531837
-
The impact of digital reference on librarians and library users
-
Tenopir, C., & Ennis, L. (1998). The impact of digital reference on librarians and library users. Online, 22(6), 84-86.
-
(1998)
Online
, vol.22
, Issue.6
, pp. 84-86
-
-
Tenopir, C.1
Ennis, L.2
-
33
-
-
0002302397
-
-
J. Fulk & C. W. Steinfield (Eds, Organizations and Communication Technology pp, Newbury Park: Sage Publications
-
Trevino, L. K., Daft, R., & Lengel, R. (1990). Understanding managers' media choices: A symbolic interactionist perspective. In J. Fulk & C. W. Steinfield (Eds.), Organizations and Communication Technology (pp. 71-93). Newbury Park: Sage Publications.
-
(1990)
Understanding managers' media choices: A symbolic interactionist perspective
, pp. 71-93
-
-
Trevino, L.K.1
Daft, R.2
Lengel, R.3
-
34
-
-
84969115097
-
Different approaches to the reference interview
-
White, M. D. (1989). Different approaches to the reference interview. The Reference Librarian(25/26), 631-646.
-
(1989)
The Reference Librarian
, vol.25
, Issue.26
, pp. 631-646
-
-
White, M.D.1
-
36
-
-
34247109900
-
-
AskA services are question and answer services that seek to fulfill the reference needs of the K-12 education community (Lankes, 1998)
-
AskA services are "question and answer services that seek to fulfill the reference needs of the K-12 education community" (Lankes, 1998)
-
-
-
|