The effects of performance feedback and social reinforcement on up-selling at fast-food restaurants

Journal of Organizational Behavior Management

Volumn 26, Issue 4, 2006, Pages 1-18

  Wiesman, Daryl W ^a  

^a CLEMSON UNIVERSITY   (United States)

Author keywords

Fast food restaurants; OBM; Performance; Performance feedback; Performance improvement; Restaurant workers; Social reinforcement; Up selling

Indexed keywords

EID: 33845929516     PISSN: 01608061     EISSN: 15408604     Source Type: Journal    
DOI: 10.1300/J075v26n04_01     Document Type: Article

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