Systems engineering in the healthcare service industry

International Journal of Healthcare Technology and Management

Volumn 8, Issue 1-2, 2007, Pages 161-172

  Omachonu, Vincent K ^a   Einspruch, Norman G ^b  

^a UNIVERSITY OF MIAMI   (United States)

^b University of Miami College of Engineering   (United States)

Author keywords

Healthcare; Healthcare technologies; Systems engineering

Indexed keywords

ACCESS TO INFORMATION; ARTICLE; COMPUTER SYSTEM; DECISION SUPPORT SYSTEM; ELECTRONIC MEDICAL RECORD; EMERGENCY WARD; ENGINEERING; HEALTH CARE ACCESS; HEALTH CARE DELIVERY; HEALTH CARE ORGANIZATION; HEALTH CARE QUALITY; HEALTH CARE SYSTEM; HOSPITAL INFORMATION SYSTEM; INFORMATION PROCESSING; INFORMATION TECHNOLOGY; MEDICAL INFORMATION SYSTEM; PATIENT CARE; PATIENT SAFETY; TELECOMMUNICATION; TELEMEDICINE;

EID: 33845790044     PISSN: 13682156     EISSN: None     Source Type: Journal    
DOI: 10.1504/IJHTM.2007.012108     Document Type: Article

References (31)

1. Agency for Health Care Policy and Research (1996) Using Computers To Advance Health Care, Research in Action Fact Sheet, AHCPR Publication No. 96-P014, Rockville, MD, available from: http://www.ahrq.gov/research/ computer.htm
2. Agency for Healthcare Research and Quality (2000a) Medical Expenditure Panel Survey, for the 2000 Medical Expenditure Panel Survey Insurance Component tables, see the MEPS Web site: http://www.meps.ahrq.gov/
3. Agency for Healthcare Research and Quality (2000b) Information Technology and Children's Health Care, fact Sheet, AHRQ Publication No. 00-P074, Rockville, MD, available from: http://www.ahrq.gov/child/ itchild.htm
4. Barnett, G.O., Winickoff, R., Dorsey, J.L., Morgan, M.M., Zielstorff, R.D. and Lurie, R.S. (1978) 'Quality assurance through automated monitoring and concurrent feedback using a computer-based medical information system', Med Care, Vol. 16, No. 11, pp.962-970.
5. Drenick, R.F. (1981) 'Large scale system theory in the 1980's', Large Scale Systems, Vol. 2, pp.29-43.
6. Fitzmaurice, J.M., Adams, K. and Eisenberg, J.M. (2002) 'Three decades of research on computer applications in health care: medical informatics support at the Agency for Healthcare Research and Quality', J Am Med Inform Assoc, Vol. 9, No. 2, pp.144-160.
7. Gustafson, D.H., Hawkins, R., Boberg, E., Pingree, S., Serlin, R.E., Graziano, F. and Chan, C.L. (1999) 'Impact of a patient-centered, computer-based health information/support system', Am J Prev Med, Vol. 16, No. 1, pp.1-9.
8. Hall, A.D. (1965) 'Systems engineering from an engineering viewpoint', IEEE Trans. Syst. Man Cyber., Vol. 1, pp.1-4.
9. Harris Interactive Health Care Research (2002) 'Attitudes toward the United States health care system: long-term trends', Health Care News, Aug 21, Vol. 2, No. 17.
10. Heffler, S., Smith, S., Won, G., Clemens, M.K., Keehan, S. and Zezza, M. (2002) 'Health spending projections for 2001-2011: the latest outlook', Health Aff, Vol. 21, No. 2, pp.207-218.
11. Jorgenson, D.W. and Stiroh, K.J. (2000) 'Raising the speed limit: US economic growth in the information age', Brookings Papers on Economic Activity, Vol. 1, pp.125-211.
12. Jun, J.B., Jacobson, S.H. and Swisher, J.R. (1999) 'Application of discrete-event simulation in health care clinics: a survey', Journal of the Operational Research Society, Vol. 50, No. 2, pp.109-123.
13. Levit, K., Smith, C., Cowan, C., Lazenby, H. and Martin, A. (2002) 'Inflation spurs health spending in 2000', Health Aff, Vol. 21, No. 1, pp.174-181.
14. Morgan, M.M., Goodson, J. and Barnett, G.O. (1998) 'Long-term changes in compliance with clinical guidelines through computer-based reminders', Proc AMIA Symp., pp.493-497.
15. Nadler, G. (1985) 'Systems methodology and design', IEEE Trans. Man Cyber., Vol. 15, No. 6, pp.685-697.
16. Overhage, J.M., Dexter, P.R., Perkins, S.M., Cordell, W.H., McGoff, J., McGrath, R. and McDonald, C.J. (2002) 'A randomized controlled trial of clinical information shared from another institution', Ann Emerg Med, Vol. 39, No. 1, pp.14-23.
17. Quinn, J.B., Baruch, J.J. and Paquette, P.C. (1987) 'Technology in services', Scientific American, Vol. 257, No. 6, pp.50-58.
18. Reinhardt, U.E., Hussey, P.S. and Anderson, G.F. (2002) Cross-national comparisons of health systems using OECD data, 1999', Health Aff, Vol. 21, No. 3, pp.169-181.
19. Rouse, W.B. (1982) 'On models and modelers: N cultures', IEEE Trans. Syst. Man and Cyber., Vol. 12, No. 5.
20. Sage, A.P. (1992a) Systems Engineering, New York: Wiley.
21. Sage, A.P. (1992b) 'Systems engineering and information technology: catalysts for total quality in industry and education', IEEE Trans. Syst. Man and Cyber., Vol. 22, No. 5, pp.833-864.
22. Sanchez, S.M., Ogazon, T., Ferrin, D.M. and Sepulveda, J.A. (2000) 'Emerging issues in healthcare simulation', in J.A. Joines, R.R. Barton, K. Kang, and P.A. Fishwick (Eds) Proceedings of the 2000 Winter Simulation Conference, 1999-2003.
23. Sharma, S. (2001) 'Web-based tool for diabetes self-care', final report, Watertown (MA): New England Research Institutes; Contract No. 290-00-0025, sponsored by the Agency for Healthcare Research and Quality.
24. Singh, G. (2001) 'Arthritis, rheumatism and aging medical information system post-marketing surveillance program', J Rheumatol, Vol. 28, No. 5, pp.1174-1179.
25. Stanton, M.W. (2002) 'Reducing costs in the healthcare system: learning from what has been done', Agency For Healthcare Research and Quality (AHRQ), available from: www.AHRQ.gov, Issue #9, p.1.
26. Tien, J.M. and Berg, D. (1995) 'Systems engineering in the growing service economy', IEEE Trans. Syst. Man Cyber., Vol. 25, No. 5, pp.721-726.
27. Tien, J.M. and Berg, D. (2003a) 'Toward service systems engineering', IEEE International Conference on Systems, Man and Cybernetics, Vol. 5, pp.4890-4895.
28. Tien, J.M. and Berg, D. (2003b) 'A case for service systems engineering', Journal of Systems Science and Systems Engineering, Vol. 12, pp.12-37.
29. Tien, J.M. and Uichanco, C.C.N. (1992) 'IEEE transactions on systems, man, and cybernetics: bibliographic analysis and policy considerations', IEEE Trans. Syst. Man Cyber., Vol. 22, No. 6, pp.1245-1259.
30. Walden, M. (2004) 'What's the big deal about a service economy?', Carolina Journal Online, available from: www.carolinajournal.com.
31. White, K.P. (2005) 'A survey of data resources for simulating patient flows in healthcare delivery systems', in M.E. Kuhl, N.M. Steiger, F.B. Armstrong, and J.A. Joines (Eds) Proceedings of the 2005 Winter Simulation Conference, pp.926-935.