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Brereton, O.P.6
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101
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0003711260
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Prentice-Hall Europe, Englewood Cliffs, NJ. 013095991X
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Lovelock C., Vandermerwe S., and Lewis B. Services Marketing (1996), Prentice-Hall Europe, Englewood Cliffs, NJ. 013095991X
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(1996)
Services Marketing
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Lovelock, C.1
Vandermerwe, S.2
Lewis, B.3
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